Emirates

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 216 reviews
5/10
4 star Skytrax Rating
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5/10

"attentive and courteous service"

(Australia)

Excellent lounge for a smaller airport fantastic range of food and Beverages and attentive and courteous service. Good business centre in the lounge easy to access wifi.
AirportBirmingham Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"Indian food indian drinks friendly staff"

(Germany)

Okay it has not the standard of the Emirates Lounges but I was satisfied. Indian food indian drinks friendly staff. Nice view to the airfield airconditioning. (not standard in India)
Lounge NameEarth Lounge
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"service not at all friendly"

(United Kingdom)

Had a 10 hr stop over on the outward trip to Perth sat in the A lounge for half the time service not at all friendly food average noticed there were two shower rooms both had 4 people waiting to use them gave up after a while and went to the hotel out of the lounge and used their showers at least they had 10 rooms although it was $15 was well worth it. Eventually was told on the 8th hour there was a B lounge closer to my departure gate not at all easy to find signs up in the air with arrows pointing every where more relaxer chairs needed and more customer friendly staff needed. On the return trip with a 2hr stop over showers still over crowded. Emirates need to address this shortfall before they lose clients to other airlines
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"a small and overcrowded lounge"

(Thailand)

A small and overcrowded lounge there were 2 flights leaving at around the same time so the lounge was packed with not enough seats for all. Food and drinks OK but nothing special. Emirates need to seriously consider increasing the size of this lounge.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"a spacious and well maintained lounge"

(Thailand)

A spacious and well maintained lounge good choice of drinks and hot food recommended. Ground staff not so friendly but all other aspects positive . Free Wifi throughout the lounge. Location of the lounge not obvious have to follow the signs which are not so clear.
AirportLondon Gatwick Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"food and drink selection excellent"

(Australia)

A relatively new lounge and a VAST improvement on the previous offering at Glasgow. Typical Emirates decor but very light and open. Staff at the reception desk were welcoming and took the time to give a personal tour of the lounge facilities to first time visitors. Seating gave a high level of privacy if required as well as more communal seating arrangements. Food and drink selection excellent and staff were attentive to ensuring the were replaced or topped up regularly. Business area was well sited and conducive to getting urgent work matters tidied up before boarding.
AirportGlasgow Prestwick Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"space is cramped"

(India)

Common lounge for multiple airlines. Space is cramped. Seating arrangement is average. Food & Beverages are available but service is poor. Wifi connectivity OK. The place is better than the open waiting area of Lagos Airport where even the basic airconditiong not available.
AirportLagos Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"a great place to relax"

(United Kingdom)

A great place to relax. The selection of food and drink is very good as is service from staff. It is very close to the boarding gate that Emirates there is a separate gate for Business class passengers From the Chauffeur drop off to the lounge took approx. 15 minutes
AirportBirmingham Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"I was not impressed"

(United Kingdom)

My first experience of the First Class Lounge in Dubai and I was not impressed. It was very impersonal and I was disappointed. The only marked difference from the Business Lounges was that it was Table served for Dining. The offerings were nothing special either. I was absolutely appalled to find a large open Smoking area adjoining the Dining Room with dreadful tobacco smells drifting right through. Very Poor indeed. Frankly I would prefer the Business Lounges at Dubai and would certainly not pay the money to use First again.
AirportDubai Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"good place to relax before boarding"

(India)

Enough space and seating arrangement for the guests. Good place to relax before boarding with good choice of food & beverages. Staff assists with the boarding time. Overall a good place to spend time at Delhi T3.
AirportDelhi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes