Emirates

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 216 reviews
5/10
4 star Skytrax Rating
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8/10

"it has a proper smoking lounge"

(United Kingdom)

I have transited Dubai many times on Emirates who use Terminal 3 which is broken down into Concourse A/B/C. I have used all 3 Business lounges and A is by far the best as it's new. C is old and tired and B is under renovation so avoid, if you have a long layover take the short train ride to A. The Business Lounge in A is massive and runs the whole length of the building with several food areas, seating areas, bathrooms with showers, business centres etc. The beauty of this lounge is that it has a proper smoking lounge with good ventilation so as a non smoker traveling with a smoker I don't mind going in. It's a proper bar with chesterfield sofas and TV's on the walls, not just a smoke room. In the food areas there's a hot buffet and lots of cold choices, fruit, yogurts etc. Plenty of drinks options and coffee machines that make a very nice macchiato. A is also the A380 terminal so has the 2 deck air bridges and you board directly from the lounge. A is a 10 but I've given 8/10 due to the other 2 lounges.
AirportDubai Airport
Type Of LoungeBusiness Class
Date VisitMarch 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"there's comfortable seating"

(United Kingdom)

I often use this lounge as I have the Emirates Gold card so get a lounge invitation regardless what class I'm flying in. It's typical of most Emirates lounges as they all have the same decor and furniture although this one is quite small when compared to Heathrow. There's always 2 staff in Emirates uniform at check-in who are always warm and friendly and will explain everything if it's your first time. There's comfortable seating with little coffee tables to your left with a big TV and the dining area and self service bar is on the right. And I mean self service, there's no annoying staff who try to pour your drink for you. I've never had a bad meal here, the food is always excellent with plenty of choice. There's a hot buffet and always a soup and a chiller with cold starters, deserts and cheeses. They have 2 self service bar areas with a good choice of spirits, wine and champagne and fridges full of mixers, beers and water, a good coffee machine and lots of tea choices. There's the usual business area with computers and a printer and there's nice bathrooms with showers. The only negative is there's virtually no mobile phone signal.
AirportBirmingham Airport
Type Of LoungeBusiness Class
Date VisitJune 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"the food was excellent"

(United Kingdom)

The Emirates Lounge in Delhi is awesome and massive, there's only 4 Emirates flights to Dubai per day, all at least 5 hours apart so I'm not sure why this lounge is so big, however my son and I enjoyed it on our stopover from Kathmandu to London via Dubai especially after the nightmare of the transit gates in Delhi! The food was excellent with plenty of hot and cold choices. There's a self service bar with a good choice of spirits, mixers, beers, wine and champagne plus a good coffee machine and teas. You get well looked after on Emirates. After dinner we found another self service bar at the far end of the lounge which we had virtually to ourselves. There's more than enough comfortable seating all around. There's a good business centre and bathrooms with showers. The only negative it was too warm, the air con wasn't cool enough. Overall a nice haven from the chaos outside.
AirportDelhi Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"seating is not too comfortable"

(India)

It is a common lounge for many airlines oprating from Lagos. Seating is not too comfortable. During peak hours even getting a place to sit is difficult. Food and drink availabilty is Ok. Service quality is poor. Better place to spend time waiting for boarding as other waiting areas at Lagos Airport is horrible.
AirportLagos Airport
Type Of LoungeBusiness Class
Date VisitDecember 2014
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"it was pretty busy"

(United Kingdom)

We got to the lounge at 4.30 am. It was pretty busy. We decided to have a shower after long flight. We were very lucky because the showers were free. In 1 hour the lounge was packed which is not too bad because it's such a big and spacious lounge. HOWEVER there are 3 blocks of male toilets and only 1 block of female toilets which I found unacceptable! They are doing refurbishments so I just hope there will be more female toilets in very near future. There were queues for female toilets and showers. The demand is absolutely not met for female passengers.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"a very sorry excuse for a business lounge"

(South Africa)

This was a very sorry excuse for a business lounge. Far too small and a poor selection of food and beverage. Maybe more time should have been spent on practical chairs and space than on decor!
Lounge NameAviator Lounge
AirportCopenhagen Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"little chance of getting a table to yourself"

(United Kingdom)

The lounge is a joke. It is small hence there is little chance of getting a table to yourself. I don't eat meat and I had the choice of rice lukewarm polenta bread crackers cheese salad and fruit. Pitiful. No Baileys.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"impossibly crowded with long queues"

(United Kingdom)

At 7.30am this huge lounge was impossibly crowded with long queues for the toilets - and even to get a cup of coffee. It was difficult to find a comfortable seat and the food was unappetising. We had 2½ hours turnaround between flights - nowhere near enough in an airport of this size long walks between gates and with long queues for security as well. We wanted a quiet relaxing break breakfast and shower after long flights from New Zealand. No chance - the experience was uncomfortable and stressful. No chance of a shower either - more long queues - facilities totally inadequate for an airport of this size.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"not the kind of place where you can relax"

(Belgium)

After a long flight from Sydney I had 2 hours in the Emirates lounge concourse B before my connecting flight to Brussels. A nightmare! I spent the entire 2 hours with 10-15 other tired men waiting in queue to take a shower. The lounge is huge and crowded not the kind of place where you can relax and unwind. This is clearly the chink in Emirates armor. They should make separate lounges for business class and for silvers. Next time star alliance. Writing this whilst still waiting for a shower. Must have seen at least 40 persons come and leave shaking their head when they saw the queue. Lots of staff around but what's the point when the only thing they can do is ask to see your boarding pass over and over again.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"food is not fresh"

(United Kingdom)

This lounge is not operated by Emirates but it is the one they give access to. It is terrible. Full with passengers from multiple airlines. The food is not fresh and is cup noodle based cheap and tasteless. There is no power point the drinks are from cans and the staff couldn't care less. Emirates change lounge!
Lounge NameRose Lounge
AirportHo Chi Minh City Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no