"hardly qualifies as a lounge at all"
K Ryan (Australia)
This lounge hardly qualifies as a lounge at all. It has no shower facilities it's sparsely furnished in a very stark environment that resembles a doctors surgery. No dedicated wireless ( you have to access the Logan airport free wifi and keep logging in when it locks you out). Frankly you would be better off hanging out in the general concourse which is what we ended up doing. The so called lounge is in the Jet Blue terminal which is a budget type US airline and the lounge resembles a budget type lounge. Certainly not what one would expect from an airline like Emirates. At the risk of sounding like a snob when one travels business class you expect certain things in a lounge. For anyone who has visited the Qantas lounge in Karratha airport (regional airport in NW Australia) expect a slightly lower standard and that Emirates Boston Logan Airport. This lounge lets Emirates reputation down big time.
Airport | Boston Logan Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"the biggest let down of the Emirates experience"
A Brien (Australia)
This has to be the biggest let down of the Emirates experience. I was in the older terminal as I was flying on a 777 and the lounge is terrible. Breakfast of cold toast lined up in baskets and who knows how long it has been sitting there. Showers - there are only a few for the couple of hundred passengers and there was no cold water only hot. Toilets the same three men's cubicles so a line was the order of the day. Lastly they have a smoking area that leaks smoke to the general area. Having flown through JFK LAX SYD HKG KUL SIN LHR in the last 4 months on a variety of carriers this lounge gets the worst award. Emirates needs some serious work here on the basics.
Airport | Dubai Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"friendly attentive and helpful staff"
J Thomas (Australia)
Superb lounge. Friendly attentive and helpful staff spotless amenities great selection of meals snacks and drinks wifi access and computer stations. Couldn't ask for anything better
Airport | Rome Fiumicino Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"the food is always excellent"
Francis Soriano (Philippines)
The lounge for Emirates is good but can be better. The food is always excellent as well as the good view of the airport. The Wi-Fi is at an acceptable speed and there were sockets everywhere where you can plug in your device to charge. The beverages were amazing coffee juice and water. Apart from sockets there were a lot of seats and tables as well as (2) fountains. Quite disappointed that there wasn't any lie-flat seats.
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"a very good lounge to have a 9 hour layover"
M Pengel (Australia)
My experience was great. Arrived at 1.30 AM from Dammam. No crowds had an excellent 4 hour sleep in one of the quiet lounges on one of the beds. I had a shower no queues. Showers clean warm/hot water well ventilated and everything provided. WiFi access easy and speed was good. Food and service excellent and enough seating till my flight to Brisbane departed at 10.30 AM. Bottom line a very good lounge to have a 9 hour layover.
Airport | Dubai Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"the staff outnumbered passengers"
Michael Mainwaring (United Kingdom)
Had a 20 hour stop over in Dubai so plenty of time to sample several lounges. From previous poor experiences of the lounges I checked into the transit hotel- which was excellent. On this occasion the lounges were almost empty - probably due to Ramadan- and the staff outnumbered passengers. It almost made the lounges pleasant- but not quite. The only really good thing about the lounges are the staff in the lounge (and I exclude the reception staff who check you in).
Airport | Dubai Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"it was quiet no announcements"
T Morgan (Australia)
I loved the fact that it was quiet no announcements clean nice food selection. I did prefer the Sydney Emirates lounge.
Airport | Dubai Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"extremely loud flight announcements"
D Excell (South Africa)
Rather crowded but offering a good selection of food at breakfast time. It was good to get away from the hell that is the shopping area. However the continual extremely loud flight announcements really bothered us. Surely in this day and age Business class travellers can rely on the excellent flight info available on the screens in the lounge. This repeated noise ruined our experience and prevented us from relaxing before our next flight. The toilet facilities also seemed to be insufficient.
Airport | Dubai Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"tables full of clutter"
P Fahy (Australia)
The cleanliness of the lounge and the toilets let down the Emirates experience. The reception staff x 3 did nothing except chat to them selves and left the customer area tables full of clutter. Surprised at this standard.
Airport | Dublin Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"not easy to find"
John James (United Kingdom)
Not easy to find despite printed instructions handed out at the check-in. Small and clean with comfortable cushioned arm-chairs but few facilities beyond coffee and snacks. Clearly a waiting room not a transit lounge.
Airport | Kansai International Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |