United Airlines

✅ Trip Verified | I left Colorado Springs after an hour and a half delay while sitting in the plane on the tarmac. Got to Denver with 15 minutes to spare before my connecting flight left. Literally sprinted 30 gates to my gate. Myself and four other passengers were not allowed on the plane that was sitting out in front of us. Twenty minutes later I got a text saying my flight was delayed twenty minutes. Still wasn’t allowed on the plane. I was going to see my dying father. Didn’t make it. I wouldn’t fly United again if I was paid!! Couldn’t find a United rep anywhere to help me.

✅ Trip Verified | We were scheduled to depart at 7:45 then it changed to 8:25, then 8:45, then 9:10 and when we boarded we sat there for 20 minutes and they proceeded to tell us there wasn’t even a pilot. So we had to exit the plane and wait until midnight to leave!! I’m so pissed an extra 5 hours at the airport and this was supposed to be my last connecting flight. When I tried to talk to someone to figure it out they ignored me. Didn’t have answers, and never called me back when I reached out multiple times. Such a joke of an airline. Terrible service.

Not Verified | Made me miss my first connection flight then took my window seat and put me in a middle seat for my standby flight then had another delay. In all I’ve been delayed 5 hours and have lost over $1500 since they continue to have late flights, this is the third flight in a row I took with them and it’s been nothing but a headache. Will never fly with United again in my life and none of my family or friends will fly with them either, this is ridiculous.

Not Verified | This is, by far, the worst airline out there. They charge you for everything and find any reason so you can’t check in online. Their lines are horrendous and make changes to your bookings without notifying you in advance which is what happened to me this past weekend. I had a 10am flight to NY, hoping to do some sightseeing but they bumped my flight to 1:30pm and by the time we got to NY, it was dinner time. Next on the way back, I couldn’t find my gf confirmation which was together with my when I bought the ticket. After calling Travelocity they told me that United decided on their own to separate and issued a separate confirmation to her without notifying me. The whole trip was a disaster and the same was for previous trip with United. I will never fly United again! This used to be a decent carrier, but no longer.

Not Verified | I was really dreading vacation this year, broken leg, ankle and a fracture in my lower spine I was really dreading the plane ride , As soon as we hit Dulles I was taken care of , before I could hobble into the Airport I was met by an attendant with a wheel chair, what a relief and what seemed like an awful idea worked out great. Same treatment when we got to Las Vegas , I was wheeled to the shuttle bus and treated very well!! Thanks United , Dulles Airport and Las Vegas Airport, everyone was amazing.

✅ Trip Verified | United Airlines was the worst airline ever. The day before our travel we had received notifications for vouchers to move our flight, but we chose not to take it. We got to the gate 55 mins before the departure time and the staff said we missed our time to check-in baggage. They made us stay there for 10 mins and told us that we have to travel at a different time and nothing was available for the next two days. We were also told that they can't sent our bags on a different flight. Talking to our other friends on tour scheduled seats, they said there were United staff sitting on our seats. We ended up booking American airlines and leaving the same day.

✅ Trip Verified | This is the 3rd time I've flown with United in the past year, and it has been nothing but a headache every single time. Flight delays, rude customer service, horrible service on and off the planes. They just can't seem to get it right. I will never fly with United again. Pay the extra money to an airline that has a sense of customer service

✅ Trip Verified | After the first leg of our trip, we had a severely delayed flight because as the woman at the counter stated “ we just don’t have any flight attendants right now. As soon as some arrive from other flights they will come to our gate” ha! Then the second lag of the trip, they delayed our flight. Again staffing issues. This time however they changed the gate and didn't tell us. I had to walk 10 gates to find someone and ask why our gate was empty when we had been waiting to board (15 min prior to boarding I finally found a human to talk to. Their communication center is a joke. She proceeds to tell me now they moved you to B60! We were at A71! We had to walk 2 miles and ride a train to get to the correct gate with about 45 seconds to spare. But no worries, we didn’t leave for another 2 hours!! This is why we fly American. And don’t attempt to use the inflight wifi. That’s an even bigger joke.

Not Verified | I planned my vacation with 3 months in advance, and paid $800 for a roundtrip to LA, and after a very long time the day before the travel i got a text message from United saying that my flight got cancelled and they put me in a standby list, and after 6 hours of waiting we didn't get to board because no free seat. I had to wait till 6:30pm to finally board, and the new flight is late as well. United is a bad company that scams people and they dont deserve to function. If we all stop booking united eventually will fall in bankruptcy.

Not Verified | The worst, most nightmarish experience ever. Flight was cancelled without warning. No information provided, our luggage was not allowed to be collected, FAKE hotel vouchers given to stay at. The staff are the rudest, most apathetic and unhelpful people imaginable. You can spend half your life on hold with their customer service it you still wouldn’t be put through to an actual human being. Literally will choose to swim across the ocean than fly united again. Just a bunch of rich folks with a few aircraft’s who are running a goddamn scam. Only pick this service if you want 10 years taken off your life in 1 night.