✅ Trip Verified
| My husband and I flew from Newark to Las Vegas. We purchased the tickets a few months before the flight and I was advised to contact United to inform them of my pet allergies. I called 10 days before the flight and was told that there were no animals booked for either direction. I was then told to call back 24 hours prior to the flight as there were a few available seats and the pet policy requires 48 hour prior notification. I called back and was offered a seat in the pet-free area (for $200 more each direction) which I declined as there were no pets booked and we were in the home stretch, the 48 hour notification deadline. I was told to notify the gate agent on arrival. At the airport my bag was pulled for inspection as they x-rayed my book and did a thorough check on my EpiPen. When we finally arrived I let the agent at the gate know about my allergies and was informed that he didn’t know if there were any animals on the flight. He told me that it was policy to book anyone with allergies on the next available flight if there were pets onboard. I asked if the next flight had any pets booked as my husband tried desperately to pull me away from the counter but, not before I heard the agent reply that he didn’t know. He did know that my husband and I would be seated in separate rows, 15 rows difference to be exact. As we boarded, our carry on was removed and banished to the bowels of the plane. I said farewell to my luggage and husband, got seated, cracked my book, and took a deep breath. That’s when I began giving my seat mate some serious side-eye to see if she was covered in cat hair as I scratched at my hives and waved away pet fur. I took 2 Benadryl and started hitting the bottle, of eye drops that is. Hour fours, two more Benadryl (that’s four if you’re counting) and a full bladder. I stood up to use the restroom and peered over the seat directly in front of me and that’s when I see it. A stressed out, full shed-mode, Pomeranian sitting on his owners lap. He pants as his owner strokes his fur creating the snow globe from hell. Who knew sitting 15 rows away from your husband would come in handy. I passed the baton (bottle of pills and tissues cause he’s allergic to dogs too) and ran to the critter free zone. To be fair, I am an animal lover but, the pet policies have to be addressed. I’m not the only allergy sufferer and you’ll have a hard time convincing me that this particular dog was a seeing eye dog, a seizure dog, a PTSD pooch or anything but the fluffy family pet. I followed the airlines rules and look where it got me, the run around, and a trip to urgent care for a sinus infection. Oh yeah, crazy small seats, no WiFi, piss poor customer service! Taking JetBlue to Aruba this month. No more United flights for me.