Thai Airways

✅ Verified Review | TG671 from Sapporo to Bangkok on 8th May in business class. All is fine and near perfect except for a few issues for improvement. The IFE on my seat 15J is quite annoying since its volume always becomes louder after each inflight announcement by the crew and I had to adjust it every time after each announcement. Also, my wife's request for an additional pillow was turned down with a reason that it is a full flight and there is no spare pillow! The outbound Bangkok to Sapporo TG670 on 2nd May was perfect with attentive and professional crew. Thanks.

✅ Verified Review | Jakarta to Bangkok 3.5 hr flight, and no individual inflight entertainment. I had booked my flight and specifically chosen Thai Airways because of its superior selection of movies and other entertainment compared to Garuda Indonesia. Thai Airways should provide information to its customers which flights have inflight entertainment and which flights don't.

✅ Verified Review | Thai Airways from Bangkok to Paris return. Flight was on time and boarding was done quite fast. The cabin staff on the way to Paris were fine, food was poor quality, seat was fine and enough space for my legs. On the way back to Bangkok, staff were not as nice and food was worse. Where was the famous Thai smile? The only good thing about this flight is because its direct. The cost of ticket is expensive compared with other airlines.

✅ Verified Review | I flew on a Thai Airways Boeing 777-200 from Jakarta to Bangkok return. The ground service was good, an on time departure, the flight was only 2h 55m. Cabin crew very polite and smile to us, the meal is delicious, but the inflight entertainment from Bangkok to Jakarta can't be used. Inflight duty free but not many items are sold. But overall is good, very recommended airline.

✅ Verified Review | Flew Thai Airways from Auckland to Bangkok. The aircraft was a 777-200 and seating was 3-3-3. The flight was not too full and there were plenty of vacant seats at the back. Leg room was better then I expected and the IFE was quite good, a fair selection of movies and TV shows. Kept us entertained throughout our 11hr flight. The staff were all smiles and very attentive. We were served lunch a couple hours out of Auckland and we loved the Thai and Asian food served, so delicious and good portions, white wine and red wine offered. Dinner was also delicious. The toilets were clean and tidy. This was one of our best flights in economy.

✅ Verified Review | Rome to Melbourne via Bangkok with Thai Airways, and a great experience. Comfortable seats with heaps of legroom. I'm 6 feet tall and still had inches between my knees and the seats in front. Very friendly cabin crew, food was delicious (choose the Thai food option). This has got to be one of the best economy class offerings around at the moment. I will certainly fly Thai again.

✅ Verified Review | Colombo to Shanghai via Bangkok on Thai Airways. Our request to have seats together at the check in counter was ignored and me and my family had to exchange our seats. The crew were rude on both the flights from CMB to BKK and BKK to PVG. One of the attendants just threw a hot towel at me in a hurry to distribute them. The only thing I found pleasant about this flight was the food as it was really filling and the dessert was superb. The return flight from Beijing to Colombo was a pleasant experience. Good legroom and unlike the previous flights the crew were very friendly and helpful. The food was again great with a traditional Thai mango dessert which was delicious. The only drawback was the IFE as It didn't have enough options to choose from. What keeps me away from flying Thai again is the attitude of the cabin crew.

✅ Verified Review | In general, these were excellent flights from Yangon to Auckland via Bangkok, though as always, service on Thai Airways is inconsistent. For 3 of the 4 flights, the crew were friendly, engaging and clearly enjoying their work. Service was attentive and very responsive. From AKL-BKK, it seemed that all the cabin crew were a bit under the weather; there were no smiles, service was robotic, the galleys were empty on a few occasions, and the toilets were the dirtiest I have ever seen on TG (they are usually spotless and frequently cleaned). It seemed that they had all slipped off to sleep somewhere. Apart from this, the food was good on all legs, as was the selection of alcohol. IFE selection was varied and generally worked well, with the occasional hiccup. All flights on time, and were very comfortable; the 777-200ER has very generous legroom in economy class.

✅ Verified Review | Bangkok to Chiang Mai with Thai Airways. From check in to arrival on both legs the service was flawless. Outward on the A330 and return on a newish A320. Flights on time and a friendly efficient crew. A small snack served not very appealing though. A separate tea and coffee service. Last but not least, a very competitive price.

It seems that Thai Airways is experimenting a new way to serve meals in C class between Paris and Bangkok. Instead of using a trolley, each passenger is served their meal individually, and it takes a lot of time to serve 62 passengers. I had to wait 1h 45 after take off to get my first meal. Returning from BKK I decided to get the snack instead of the dinner to avoid waiting. The staff is running, stressed and you can feel it.