"gladly fly with them again"
T Gorlano (Philippines)
✅ Verified Review | Bangkok to Manila with Thai Airways. Boarding was OK. Ground and flight crew were very courteous and professional. During the flight, my unruly seatmate was noisily complaining about the coldness of the cabin (I felt it was too warm) throughout the flight and the stewardess handled it coolly and professionally. Kudos to her. Anyway, seats were comfy and the in-flight entertainment was actually good, with a wide selection of movies and music. The LCD screen on my flight out was iffy, but worked fine during the end of the flight. But the panel on my return flight home worked OK. Comfort rooms were clean and good, completely equipped with everything from seat covers to soap to some perfume/spray as a courtesy to the next user. In-flight food and service was really good, hot and tasty. All in all, a really great airline and would gladly fly with them again on my next business trip!
Aircraft | Boeing 777 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | BKK to MNL |
Date Flown | July 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very professional crew"
Adam Taylor (United Kingdom)
Boarding was prompt and very organised. Thai Airways flight from Bangkok to Phuket was operated by a RollsRoyce powered A330-343X (HS-TEO) which was very clean and well maintained. Very professional crew throughout the flight and an update from the cockpit prior departure and whilst on route. Ticket was only £28 which was in line with low cost carriers and this was by far a more superior product for the same money. I will not hesitate to fly Thai again.
Aircraft | A330 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | BKK to HKT |
Date Flown | July 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Crews on both flights excellent"
Chana Ralte (India)
Excellent! Flew Thai Airways TG 314 from Calcutta to Bangkok on B777-200, then TG 491 from Bangkok to Auckland on B777-200ER. Crews on both flights were excellent, and on the longer flight to AKL, even chat with some of the crews, who were friendly and giving me suggestions on places to visit while in NZ. I had pre ordered low sodium meal which were both excellent on both the flights. Entertainment - movies/tv serials were okay. I had the last row on both flight to myself, so had a good rest (pre selected seats online). Seat pitch was great, nothing to complain about. 2 drink rounds - pre dinner and dinner, 2 rounds of water/juice/coffee etc.
Aircraft | Boeing 777-200 / 777-200ER |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | CCU to AKL via BKK |
Date Flown | June 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"an excellent experience"
Rushdi Fahim (Australia)
Excellent service by Thai Airways from Sydney to Dhaka via Bangkok. Both flights served big portions of tasty food. Inflight entertainment was good but not the best. When I returned to Sydney found my bag damaged. Contacted Thai over the phone and sorted out the matter instantly. Within a week they replaced my bag with a new one. Will definitely recommend Thai - an excellent experience.
Aircraft | Boeing 747 / Boeing 777-200 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | SYD to DAC via BKK |
Date Flown | June 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"definitely fly Thai Airways again "
Dylann Ng (Singapore)
✅ Verified Review | Flew from Singapore to Bangkok on Thai Airways, it was quite an expensive ticket even though it's just a short 2 hour flight. Service onboard and on the ground were both excellent, food was delicious and Aircraft was clean, seats were very comfortable and IFE is very responsive, I will definitely fly with Thai Airways again in future.
Aircraft | Boeing 747-400 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | SIN to BKK |
Date Flown | June 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"enjoy generous seat pitch"
14 reviews Nuti Damrongphatr (Thailand)
✅ Verified Review | Bangkok - Chiang Mai return on the oldest version of their A330. These aircraft offer no onboard entertainment, interior look tired, but I enjoy generous seat pitch in these plane, and they kept it clean. Overall service are fine, punctual and staffs are polite. Catering is a pleasant surprise since I expect a usual boring box of cold cut sandwiches, instead was served hot, tasty, tortilla roll with Thai style filling on both flight. Portion is smaller but I believe it is much more satisfying.
Aircraft | A330 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | BKK to CNX |
Date Flown | June 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"aircraft's were spotlessly clean"
R Cooper (Australia)
Thai Airways, 747 aircraft Sydney to Bangkok return and A380 Bangkok to London return. All flights were very good. Check in very efficient and friendly in all airports. Boarding of aircraft handled really well and with no fuss. All aircraft's were spotlessly clean. 747s although old were retrofitted on the inside with latest product. A380 aircraft very new. Seats very comfortable with excellent legroom for economy and good width and recline. Crew very professional on all flights. 2 hot meals served on all flights. Portion sizes small but quality very good. 2 meal choices for each meal service. Inflight entertainment shown via large screen and on demand. Selection reasonable certainly not the content of airlines like Emirates or Singapore Airlines, but enough choice of movies, tvs, music and games. Toilets kept very clean on all flights. Drinks and snacks served throughout the flights. Very impressed with the quality and consistency of Thai economy class and would highly recommend
Aircraft | 747-400 and A380 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | SYD to LHR via BKK |
Date Flown | June 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"a pleasant flight, highly recommend"
D Shah (United Kingdom)
✅ Verified Review | London Heathrow to Bangkok with Thai Airways as they offered the best option and was pleasantly surprised at the service and quality. Staff were very friendly and the seats were comfortable. The food portions were on the smaller side but was tasty enough. Entertainment was OK with enough choice. All in all it was a pleasant flight and highly recommend.
Aircraft | A380 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | LHR to BKK |
Date Flown | May 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"not what we were expecting"
W Somboon (Thailand)
✅ Verified Review | I'm a Star Alliance Gold member taking First Class from Paris to Bangkok in Apr 2016 with my 4 year old son. The onboard experience was not what we were expecting. There was a lack of foods and drinks and it was difficult to get crew attentions - most of the requests were forgotten. Our prior foods request were abandoned - front areas access limitation (front FC toilet, walkway, and lounge) requested for all other 15 first class passengers with only one back toilet. We had 2nd meal during the flight as it's dinner time in Paris, my boy got a plate of omelette and I got a bowl of noodle. I was having a bad choice to select Thai Airways.
Aircraft | A380 |
Type Of Traveller | Family Leisure |
Seat Type | First Class |
Route | CDG to BKK |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"attendants were friendly"
Y Dumana (Indonesia)
✅ Verified Review | Jakarta to Bangkok on B777-200 which is good aircraft, the flight attendants were friendly, boarding was fast and food that was served delicious and. BKK to CGK sector was by A330, the flight attendant were friendly, and again foods were good. However, the foods that were served should have Halal sticker.
Aircraft | Boeing 777 / A330 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | CGK to BKK |
Date Flown | May 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |