Thai Airways

✅ Verified Review | Copenhagen to Bangkok was my first flight with Thai Airways and it was overall a very pleasant experience. The inflight service was swift, polite and efficient, the meals very good and the entertainment system was good too. There was a lady who vomitted in one of the rows adjacent to mine. It was quite a struggle for the rest of us to be unwilling spectators to this lady's ongoing performance throughout the flight. Her companions were quite uninterested, but she had no problem referring the incident over again for other people coming by. This was of course out of control for Thai Airways, but still quite a nuisance to the rest of us.

✅ Verified Review | The long flight from Bangkok to Brussels was quite comfortable. The lie-flat seats of Thai Airways Boeing 777 allow to rest and sleep most of the duration of the flight. As the flight leaves BKK after midnight, we chose not to take the dinner. We had a very nice breakfast before arrival, however. Service is OK but quite slow, due to the insufficient number of staff assigned to the back business cabin. All considered, a comfortable flight but some small improvements can make it better.

✅ Verified Review | Back from a business trip from Phuket to Bangkok on TG927, 2/3/17. The flight was on FRA-HKT-BKK route with stopover in HKT. There was a crew change and the service was thus refreshing and pleasant. A snack of hot calzone with beverages tastes just fine. Arrival was on time but the baggage claim is rather slow compared to other flights I've flown as it took not less than 30 minutes. Mileage accrural to my Royal Orchid Plus (ROP) takes about a week's time despite it's a THAI (TG) flight while it took only one day for the its cousin Thai Smile (WE) flight to be credited to my ROP account!

✅ Verified Review | The outbound flight from London to Bangkok departed on time. This was an evening flight so food was served quickly so that passengers could settle down. Go for the Thai Samrab - a quite tasty sortiment of various thai foods on one tray. Don't understand why the soup is served at the same time. By the time you have eaten it the rest of the food on the tray is lukewarm. Full flat seats which were comfortable but tight. Crew disappeared after the meal service to appear again 2 hours before landing. The return flight had a technical problem and we were advised around 1 pm by email that our departure at 0015 had been rescheduled for 0715 and that we should contact the customer service for further info. After holding the telephone line for 10 mins we finally got through. I explained that we had to get home today and not tomorrow and. the agent then put me on hold for another 10 mins only to then explain that there were no business class seats available on european bound flights that evening but we could go economy. He couldn't advise how and if I would get the difference for the airfare reimbursed. I refused to do this and he answered "then we would just have to wait." No offer of accommodation etc. We gave up frustrated and went to the airport in hope of further help. Strangely enough at the airport they were able to put us on the next flight to Frankfurt with an onward connection to London. This was an A380 and we were upstairs. The aircraft is really quiet. However, do not take the seats in front of the toilets in this cabin. The constant flushing of the toilets resulted in getting no sleep. Otherwise a normal flight nothing special. Would I fly them again? Probably not.

✅ Verified Review | I travelled from Singapore to Hanoi and got Free stop over at Bangkok under Thai Airways credit card promotion. The ticket was value for money, but the aircraft rather old. The food was not bad, that suits Asian taste, and Thailand is a food paradise. Bangkok to Hanoi not crowded only 1/3 full and no earphones provided for this route.

✅ Verified Review | Flew Sydney - Delhi return via Bangkok with Thai Airways, on 25/1 back on 27/2. SYD-BKK was an empty flight so got a seat of 4 to stretch out and got good sleep for 4 hours. Crew were really nice and helpful, got an extra meal as well when I asked for it. BKK-DEL flight was delayed by 60 minutes due to airspace closure over Delhi because of republic day parade. On return both the flights were full and uneventful.

✅ Verified Review | An excellent trip to Chiang Rai from Singapore via Bangkok with Thai Airways. All four flights left and arrived on time. The Bangkok legs were in Business Class and the Thai Smile portion in Premium Economy. Excellent food and service on all four sectors. The planes were clean as were the toilets. An efficient airline which offers a massive amount of space in business class.

✅ Verified Review | Hyderabad to Phuket via Bangkok, and Bangkok to Hong Kong. I used my miles and more mileage to buy the ticket. I find Thai Airways seats very very uncomfortable. The India departure was in the middle of the night, I eat in the lounge so I can sleep on that short 3 hour flight, but it was not possible. I don't like angle lie flat seats. The crew from Hyderabad to Bangkok was the nicest, but the crews on the other two flights were cold, I felt if at all plastic similes. The Business class service is nothing to talk about. Non of the 3 short flights were amenities were given and everything was basic.

✅ Verified Review | Flew Thai Airways from Bangkok to Melbourne. My screen wasn't working so I notified the air hostess. She looked annoyed but went away muttering something about fixing it. A fair amount of time passed and nothing was happening. I started pressing buttons on the control, then she appeared and practically snatched it out of my hand and said something like "don't touch takes 10 minutes". So I waited and waited and waited. In the end I gave up and decided to try to sleep. I put the blanket over my head and relaxed. Within 10 minutes she was tapping at me saying "try now try now". It didn't work. She asked if I wanted to move seats I said yes. So finally sitting with a working screen. Then when the meals came around I was given a vegetarian meal. I tried to tell them I didn't order it but they said "just wait" I felt like a child in school being chastised! Same hostess who was supposedly fixing my screen came to me and asked what the problem was. I said I didn't order this may I have a normal meal. She then went on to to say why are you in this seat its not yours. I said you told me to sit here because my screen wasn't working.

✅ Verified Review | Thai Airways has a pretty nice service, hot snack. Due to the number of passengers between Phuket and Bangkok jumbo jets are used on the route and the company proposes an IFE for the short 1H flight. However, you can feel that Thai is facing tough times as the choice of food and drinks has been drastically cut. The only drink offered is water or juice, which puts Thai below European carriers (except BA) for short hauls. Overall a cheap flight, with a nice IFE but below standards food and drinks.