Southwest Airlines

✅ Trip Verified | Tampa to Las Vegas. Theres one staff working on this flight that I recommend be taught some serious customer service skills that he is clearly lacking. Also to be told that you guys are one of the fastest airlines boarding and arriving was a complete lie after being delayed to board and having to wait for a gate on arrival.

Not Verified | Nashville to San Diego. Southwest has stepped it up. Ease of checkin quick security lines, expedited seating, comfortable seating with wifi and movie access. Finally a couple snack. Entire travel to and from vacation a pure joy. Arrived early on both arrivals. They've done a great job throughout all levels. Thank you for a great experience.

Not Verified | Baltimore to San Diego. Don’t waste your money on spending $25 for Southwest Airlines Early Bird option. I bought it nearly one week ago, but it did not show up as assigned at the 24 hour point. So I checked in myself at the exact 24 hour point. I got B02 - that’s what I think. I would get checking in at 24 hours, not a week in advance. They say no, you had early check-in. OK, that sounds fishy, whatever. But you maybe get B20-B30 tops if you check-in. Save the $25.

Not Verified | Spokane to San Jose. I have gone on Southwest airlines since I was 3 years old and I think its a great airline because it doesn't charge for baggage, and I love the drink selection. Something bad that happened on this airline is that once I left my jacket on the plane, and the person we asked for help wasn't very nice or helpful, but I did get my jacket back.

✅ Trip Verified | Las Vegas to Salt Lake City. The Crew on flight 1227 was amazing. They were very hospitable and did an excellent job at making everyone feel relaxed. The pilot also flew the plane very smoothly. I have a weak stomach, but it almost felt like I wasn’t even on a plane.

✅ Trip Verified | Nashville to Las Vegas. Worst airline ever, the free movies and entertainment is useless, the free WiFi is spotty at best and when I applied for paid WiFi it never worked. Seats are incredibly small and close together. I will probably never fly with SW again. I won't mind paying extra if that need be because all other airlines I flown with are so much better.

✅ Trip Verified | Baltimore to Punta Cana. Traveling with my family to Punta Cana. Staff member who was at the gate separated me from my wife and 3 kids and claimed that it is Southwest’s policy to separate parents from their kids. I couldn’t believe that my wife was going to board alone with 3 kids that are less then 3 years old. This would definitely be the very last time I fly with Southwest. This is very sad and someone needs to really fire this rude employee who has no customer service ethics and no family values.

Not Verified | Grand Rapids to Albuquerque. This airline sucks. No space and you can’t sit with your husband because they have no assigned seating. If you get stuck in c and they do not follow the numbers so people cut in front. Miserable flight. I am furious that I am not allowed to sit with my husband and the person next to me is half in my seat. I have never had a more unpleasant miserable flight. I highly recommend never to travel with this airline which has less seat space than most.

✅ Trip Verified | San Jose to Baltimore. Bad airline. Our flight got canceled at the last minute and no one ever called or emailed us. We are supposed to have direct flight but they switched us to 1 stop flight, extended the total flying hours, and pushed our position to bottom. Even worst, when I complained, they tried to give me a run-around, asking me to call many different departments. Terrible. Do not flight with them at all cost.

Not Verified | Las Vegas to Albuquerque. Worst airline ever. They provide no flexibility in regards to flight changes. They make you check your carry ons when there’s multiple open bin spaces. They have been late departing and arriving on each flight I’ve been on. The customer service reps give you insincere apologies.