Singapore Airlines

✅ Trip Verified | Flew Singapore Airlines on my trip back from Japan on their A350-900, and the experience was really positive. In Tokyo Haneda, check in was very efficient, despite it being a full flight (perhaps as many wanted to return home for Christmas), and boarding was very fast too, although the managing could have been better as I witnessed some passengers holding only an economy class ticket using the business class queue. Despite the inclement weather, the flight took off very quickly, and after we left Tokyo the flight was smooth throughout. Aircraft wise, the A350 had always been a comfortable aircraft, and this was no exception - the product offered was very comfortable, and the legroom was good even in economy class. The cabin crew was also very warm and friendly and attentive to every passenger. After meal service was concluded the lights were dimmed to allow the passengers to sleep, as it was a night flight. The IFE was touchscreen, just like my previous flight with SQ on their 787 and very responsive, no problems encountered. The only downside was that SQ did not implement a tail camera that can be broadcast on the IFE - a pity, considering that the A350 has the technology and other A350 users such as Cathay Pacific and Thai Airways are using them. Not an important feature, but it would have been really cool to see it. I picked the Japanese selection for my meal, and it was very good. We arrived in Singapore early and the crew was also very friendly throughout. During the flight, they even left me a personalized message on my passenger flight logbook, and it was a really touching gesture that showed how much they cared for their passengers. Overall, I would recommend SQ, although the prices might sometimes be a little higher, it is worth as you are paying for what you get, and SQ is definitely one of the best out there when it comes to cabin service, matching ANA, who are known for their exceptional cabin service.

✅ Trip Verified | Singapore to Denpasar Bali. Early morning departure from SIN at Chinese New Year, so it was a pretty full flight. Just after security check and with less than one hour to departure, we were told that there was a technical problem with the plane and we needed to switch plane (different gate). Amazingly, the entire flight was only delayed by 1 hour, which given the short notice, I feel is pretty amazing. Flight was on A330, which has the 2-4-2 configuration, and as usual, I opted for the (2) seat which I increasingly like. Seats were slightly narrower than the B777, but it just feels less cramped than the 3 seat options. Flight crew were slightly less charming than usual, but I guess the last minute change probably had something to do with this, and they still dealt very politely with some very demanding customers. Food was reasonably good (had Indonesian option), and IFE was as standard on the A330, if slightly dated. Only slight downside was the toilet, which although clean, had obviously seen better days with some wear and tear. So a good economy experience and I guess the additional cost for the flight (as opposed to the budget airline) pays off when something does wrong, as the recovery was really fast.

✅ Trip Verified | Service is unparalleled. Food is very good and served on proper plates with real cutlery. Wide selection of online shopping. Best thing about this flight was the sky bed. The chair unfolds into a flat bed, which gave my son and I some decent sleep. The plane leaves SG just before midnight and arrives in AMS around 6.15am - so even a 12 hour flight seems like no time is wasted. Wifi is available on board but requires payment. The complimentary allowance for business class members is only suited for text messages - runs out fast. Overall, a very comfortable flight. Will definitely fly again.

✅ Trip Verified | Singapore to New York. The entertainment center/movies were superb, although some of the plug connections were older, so the voice is low. One time, the flight was making a loud bothering noise, and we were concerned about it especially during take off. The next flight was delayed, they decided to replace the airplane. I appreciate it that they put safety before anything else. The food was satisfying. The attendants smile. They worked fast in getting what the customers need. They are always ready to answer calls.

✅ Trip Verified | Perth to Singapore. Outstanding service. In flight shopping has a huge selection of quality products. Book the cook menu was impressive - lobster thermidor and my son's steak were cooked to perfection. The selection of beverages was fantastic. Entertainment selection is not bad. This is an older plane, so unfortunately my seat could not lie flat and my son's screen was slightly damaged. Nevertheless, seats are still comfortable for the short flight from Perth to Singapore.

✅ Trip Verified | Singapore to Milan with Singapore Airlines. A generally excellent airline with great cabin crew and great food. The seat was very comfortable for my 12hr and 30min flight and it really changed the way I feel of flying!

Not Verified | Melbourne to Jakarta via Singapore. My wife and I flew Singapore Air for first time and were very impressed. Economy seats the best we’ve had (and we travel a lot). Food and beverage service good and cabin crew were very efficient. Very good selection for inflight entertainment system. Highly recommended.

✅ Trip Verified | Singapore to Denpasar. Having experienced United's version of the B787, this was an opportunity to revisit the experience on SQ instead on a short 2.5 hour flight. The initial entrance into the economy cabin is certainly more welcoming than United's experience. Once seated, you notice the high-density, thin seat cushions, which give you more perceived legroom than the standard 32 in pitch would suggest. Because SQ stayed with the 3-3-3 configuration, the seat width is narrower than the comparable A330 or B777 experience, and I certainly felt this was the case, despite the very narrow armrests. Certainly the aisles are narrow, and in the aisle seat, I was constantly jostled by passengers and assorted bags during the boarding process. I also found it hard to get comfortable on the thinner seats, though this was less of an issue for a short-haul flight. The IFE was a class above United's, with a large vibrant touchscreen and the newest KrisWorld experience (minus the seat controller), so all interactions are via the screen. Meals were reasonably good if not outstanding, while service on the inbound flight to SG was warm and friendly. I wish that cabin seat space for Economy passengers could be maintained, given that the vast majority of us travel this way.

✅ Trip Verified | Kuala Lumpur to Cape Town via Singapore. As usual, they are famous of their top notch quality, service, and efficiency. Crews were very attentive and helpful. Upon boarding the aircraft, you could already feel their warmth hospitality. Food is good and IFE is fantastic. Cabin crew go around with drinks and snacks in the mid of flight very frequent (every 20 mins) which is hardly seen on the other major airlines. It's definitely worth it for the price I pay for. I will choose to fly with SIA again.

✅ Trip Verified | Cape Town to Singapore via Johannesburg. Friendly crew and fantastic service. The flight was 98% pax loading and cabin crew were really busy attending to passengers' needs. However, they remained professional and attentive. They are so nice and friendly. New aircraft, nice inflight entertainment system, delicious food, ample amenities in the toilets. Will definitely fly with them again.