Singapore Airlines

SYD-SIN-BKK-SIN-SYD on a combination of A380 / A330 / 777-200 (2class)/ 777-300ER. Was very happy with every aspect of every flight (except the 1.5hr delay on the last leg). The seats were comfortable on each flight and the catering was superb. I suggest you 'book the cook' and select your exact meal before flying as it was very good. IFE was great on all flights as was the service standards.

Rome to Singapore and back is serviced by old 777-200 with old seats and the seats do not recline completely. I have friends that are flying Qatar to Singapore because of better aircraft's. I fly business class to Singapore every 6 months and I am seriously thinking of changing airlines or fly to Singapore via London to fly the A380. Returned Singapore to Rome on SQ366 Aug 4.

Business Class Sydney - Singapore - Delhi / Mumbai - Singapore - Brisbane. Sydney to Singapore was the only leg which had the newer style business class seats (which are good) although in seat power was not working for the entire duration of the flight. Each of the other legs were on dated planes with the older style business seats (not so great). Of particular concern was the Singapore - Brisbane flight where the seat and its surrounds were visibly dirty. My biggest gripe was the Mumbai - Singapore night time flight. Upon boarding the crew handed out menus and asked if I wanted to be disturbed to eat dinner - which I did after the atrocious Mumbai lounge experience (standing room only). Sure enough I fall asleep and wake up when tables are being set for dinner - I request my meal only to be told that they hadn't heated anything for me so I would just have to wait until after they had served everyone else. No offer of a drink or anything from the crew. Being a late night flight the idea of starting dinner 45 minutes after everyone else was not good. I ended up having to ask the crew to give me a bread roll and that the only food I got! Will never fly again.

We flew on 4 long-haul legs in June and July business class. Service was friendly and efficient throughout. The meals were well-considered: light dishes were available for every meal plenty to eat and drink. The seats however were not to our satisfaction. There's heaps of room but the back of the seat is straight and the headrest pushes your head forward. The recline angle is small and the adjustable footrest is useless. There is a footstool but I am 173cm tall (5' 8") and it was too far away for me to use comfortably. So I spent much of the time trying to find a comfortable sitting position. The seat converts to a flat bed and in this position it is fine for sleeping. SIA uses other airlines' lounges in many airports. I hope they don't use United again because their lounge in Melbourne hasn't been updated since discos were fashionable. (SIA's lounge in MEL was being renovated).