Singapore Airlines

CGK-SIN-DEL SQ 967 and SQ 406. Connection time more than sufficient. The seat was comfortable but not fully flat. The meal choices I had on the CGK-SIN Route were Rendang and Lasagne. I tried the Rendang and it was delicious soft tender and quite spicy. The TV was sufficient and I'm thankful they have charging port on the SQ 406. I slept for the rest of the flight and managed to do some last minute inflight shopping before landing.

SGN-SIN-SYD on 9th January 2014. First leg on B770-200. Excellent and proactive ambitious and diligent staff whether old or young. Seats not lie flat but no need for a two hours ride. Lounge access food and drinks very good. 3-4 options for hot food given! The Bollinger champagne is now replaced. No cheese table could be offered. No wifi available. SIN-SYD on A380-800. The cabins provide some privacy. Beds are flat but not fully horizontal a small angle of 3-4% remains disturb sleeping and annoys. The TV screens are heavily light reflecting and are more mirrors than TVs – what a disaster as compared to the investment. The tray tables are in a funny skew position forcing the gourmand to lean sideways while eating. Disappointed by this seat furthermore its hard to operate. Food is excellent and options are plenty. No cheese table offered. No wifi available. FAs were kind caring and attentive. SQ is the only airline serving stout beer - quite charming. Wines are good and food is good as well.

MEL-SIN Business in December. I was surprisingly disappointed on this trip aboard their 777-300ER aircraft. Granted the newer Business class was not yet installed but overall I wasn't all that impressed with the quality of the seat which looked rather tired. The lounge in Melbourne is barely comparable to a domestic Virgin Australia lounge since they have split it into Business/First and had a very poor food and beverage offering. Despite requesting not to be woken for breakfast service during the flight to maximise sleep I was. Not a picky traveler and not a regular Business traveler either but found myself a little disappointed at the offering considering the hype.

LHR to SIN 10th Dec. Business class flight on the A380. After use of lounge boarded plane easily and was directed to my seat by FA. Offered drinks went for Champagne and also asked about post take off drinks. Offered papers and magazines for the journey. Seat very comfy and although a night flight did not have put into bed mode I found more than enough adjustment with recline and I am 5 ft 11. All meals were very good with plenty of choice and all presented very well. Drinks service very good with friendly crew in galley whenever I wanted something. Arrival in Singapore very good flight crew said goodbye and all seem to have been pleased to see us. Although this was the a380 I think the renewed 777 offering is better.

Perth to Houston TX on SQ 062 my wife and I. Flight to Moscow aborted at last minute routed to Warsaw where Singapore Airlines had no affiliation. Sat on plane for 2 hours after landing in Warsaw then escorted to airport. Once in the lounge and able to check flights we saw we had been booked on a flight to Paris and to Houston the next morning. Went to gate and told we had no ticket for this flight went back to where we originally left and there was a SA rep. After some time told we could not take this flight. Told to gather luggage and go to a hotel. Told we were being put on a plane to Copenhagen then to Chicago and then to Houston arriving 36 hours after planned arrival. Inquired why we could not take flight to Paris as previously scheduled connection time now too close and airline would not book. In summary I have been flying internationally my entire oil field career over 30 years I have experienced delays cancellations re-routes etc. I have never seen such a poor handling of a situation as this. I have always chosen Singapore when possible but will think twice in the future.

I've recently flown on SQ 423 BOM-SIN connecting SQ217 SIN-MEL in J Class. Can I say at the outset the crew on SQ and their service to the business class passenger is wonderful. I used points to upgrade and it was a rare experience for me to enjoy J class so was really keen to sample SQ business class. Great sized LCD TV screen brand new cabin on SQ423 wide seats and such a massive sense of space! Amazingly for a post-midnight departure ex Mumbai we were served a full 3 course meal which was lovely but it's almost impossible to sleep on a full stomach. Much more logical to serve a light snack on departure and full breakfast before Singapore surely? The menu didn't indicate this was an option to be requested so I assume no breakfast service was available. The seat in recline position was great and quite comfortable but it was after putting the bed down to try and sleep the discomfort began. A very hard lumpy bed from the various joins and cushions. And the massive belt that pins you to the bed is totally uncomfortable. I felt like I was tied to the bed couldn't turn over couldn't breathe and ended up having to sit back up again. Equals no sleep! So so disappointing. I'm happy to drape a seat belt over me while sleeping I'm not prepared to be tied down! SQ 217 on the SIN-MEL leg was an old version of the 1-2-1 config. Dirty walls worn leather seats small TV drinks placed on the shelf at the front so it was a case of having to undo the seat belt and stretch out to take it. Beautiful food excellent service lovely lovely crew. But again the hard uncomfortable bed. A less than enjoyable experience I won't be travelling SQ business again.

Singapore - Zurich and return. On the A380 with all business class seating on the upper deck. Overall a very good trip. Departure from SIN is scheduled very late (01.30) so I had no problem getting off to several hours sleep at that time of the morning. Coming back is a daytime flight which I personally find more tiring. Anyway the product remains a solid one. The service was very good. Food and drinks all fine. Still think the IFE system is showing its age compared to say Emirates but quite OK and had no problem finding a few movies to watch on the daytime return flight. My complaints remain the same as ever. The business class seat is plain weird and for taller types like me the diagonal sleeping position is only just long enough. In addition SQ start to look expensive compared to the Gulf carriers for the route I was travelling (SIN-ZRH-NCE) by a couple of thousand S$ which is substantial.

Flight SQ317 (LHR-SIN) on 30th November 2013 seat 27K on upper deck. Check-in was fast although I understand that one of the check-in assistants was rude to my colleague by suggesting it was obvious he'd not flown business class before but hey we were in England and you can't complain about poor service here. The flight itself was fine. I had used BTC for the food. The only let down was the breakfast which was bizarre. I had pre-ordered multigrain toast after a few mis-understandings on what it came with I decided to stay with this choice however I wish I had not. It consisted of 2 pieces of what was more like chipboard than toast accompanied by grilled asparagus carrots aubergine and courgettes and on the same place was a sweet pastry. Not sure who makes up the dishes but this certain was not complimentary to each other. All the veg were dry and chewy. Having usually flown Virgin business class in the past I was used to having my bed made for me but this does not happen in SIA flights also the bed even though lay flat was designed in a way that for me at 6ft2 was very uncomfortable. Overall not a bad experience just some oddities.

Flight from CPH-SIN-AKL on 777-200 and return AKL-SIN-LHR on 777-200/777-300. Perfect service. Amazing staff on board. Great quality of food. A lot of space in Business Class. Comfortable seats especially on new Business Class on 777-200ER and 777-300ER.

We flew SYD-SIN on 30 Sept 13 and had a wonderful flight. The staff were great and the food and wine very good. I would like to commend the purser for his kindness and help on this flight. The return flight on 10 Nov 13 was almost the opposite to the last flight. The food was not so good and overcooked. I regret my harsh comments to a staff member on the matter. I would still fly with Singapore in the future.