Scoot

Flight good however the delivery of food service was very poor. Running back and forth with individual food and drink for passengers is such a waste of time. This cannot be difficult to achieve as other budget airlines seem to have a smooth flow of service even at a basic level. Also the quality of product available should be reviewed. Happy to pay a little more. However I will travel Scoot again. With these adjustments more profit and potentially a good product in a competitive market.

They are slowly getting their act together. Food not the best but not overly expensive for what you get. No entertainment inflight - suggest you take some but on night flight return really not needed. I paid extra for leg room 31k not the best and by the toilets - not worth the extra. The next 2 rows back would be my pick next time. Will there be a next time yes I would fly Scoot again.

Not as good as full service carriers but compared to other budget airlines it is amazing. Nice seats clean aircraft very helpful and friendly flight attendants. Cheaper and better than other budget carriers like Air Asia.

Taking this budget airline was not easy especially when you are seated right at the back of Boeing 777. The cabin crew were quite friendly but the fact that many of them were new they could only answer questions and complaints with "I'm not very sure" "I'll check for you" and "sorry". And it took them to serve food 2 hours after takeoff in which case many passengers at the back were starving. Then it took another 1 hour to serve the drinks and expect the leftovers of what the passengers in the front seats to be served to you. And it was difficult to hear what the stewardesses were announcing to us.