SAS Scandinavian

✅ Verified Review | Today (2/6/2017) I flew what I thought was an SAS flight from Copenhagen to Vilnius. It turned out that the flight was operated by Air Nostrum. Before take-off, no safety instructions were given by the attendants. It was a recorded safety instruction in English language only. This is a Scandinavian airline, and while many people do understand English, some do not - especially elderly passengers. In my opinion it's just not good enough only to announce safety instructions in English only, well knowing that some passengers may not understand. After this, the cabin purser came on the PA with her introduction about the services provided through the flight, but in such bad English that I didn't understand anything they were talking about. Before take-off, none of the cabin staff checked through the aircraft if passengers had their seatbelts on. Before landing this was repeated. No attention was made to whether passengers had fastened seatbelts and/or put trays up. Bottom line in my opinion is that this airline simply don't care about safety. While this airline operates on behalf of SAS, they should begin taking safety seriously, and their cabin attendants just need to be able to talk better English. I don't trust this airline at all.

✅ Verified Review | SAS is a budget airline. Old aircraft fitouts, no entertainment, insufficient seating at gates, paid food and drink (except for coffee and tea). The gate staff were particularly bad, holding up the line multiple times at Helsinki to deal with travellers whose bags had not scanned properly at self check-in (there was a second staff who just stood around). One thing they don't do like other budget airlines is enforce cabin baggage limits - I saw people getting on with 2 or 3 decent sized bags and the compartments filled up quickly, leading to arguments between late passengers and the disinterested staff. However, the price didn't seem as cheap as a budget airline should be. For a short flight around Europe, it's not too bad, and I flew maybe less popular routes where the option was good for me, but for major routes I'd compare it carefully to the major airlines.

✅ Verified Review | Zurich to Copenhagen. I booked Star Alliance because of the good experience with Swiss or Lufthansa. Never will fly with SAS again. I checked in 22 hrs before and seats from me and my partner were not even together. I fly quite often and never ever did I experienced that. If you want to travel together better pick another airline. Also food was disappointing. Seats are so old I felt like I am traveling 30 years ago. I think even low cost airlines are better. At least when is comes to the price. Do yourself a favor and fly with another airline

✅ Verified Review | Trip to Stockholm from Brussels. 1h30 delay for a 1h50 flight. Got served a hot tea with some residues inside, because the teabag was broken. I did not mind about that, at that point I was thinking of the bus connection I lost in Stockholm because of the delay. Stewardess was expressionless, I tried to take a smile out of her but to no avail. They did not even serve free peanuts. So what is the point of the airline really? Does it try to become Ryanair? There's nothing wrong with that, but if that is the case, why aren't the tickets appropriately priced? On a positive note, the airplane was clean and the seats were nice with a lot of legroom.

✅ Verified Review | I am very impressed with Scandinavian airlines. As I am a regular traveler between Iceland and China/Korea my usual choice is going by SAS. Nevertheless on this flight from Shanghai Pudong to Copenhagen I was particularly impressed. First I was upgraded for free from economy "Go" class to SAS Business, which really pleasantly surprised me. I have to state at this point that I am a Eurobonus Gold member, nevertheless it is uncommon to be upgraded two tiers at once. On board SAS Business I really appreciated the treatment by SAS flight attendants. They did an excellent job. Despite severe turbulence on the first half of the flight they managed to serve all passengers in a very welcoming way. They gave good recommendations and were very straight forward with me as a passenger. Of course Business class hard product is top-notch, so nothing to complain here as well. The selection of movies was great and I even managed to get some good amount of work done. Well done, SAS!

✅ Verified Review | Brussels to Vilnius via Copenhagen. Although it was possible for me to fly Brussels to Vilnius directly, I decided to take Scandinavian flight via Copenhagen, as it was cheaper. After checking-in online, I chose several times an option to send a boarding pass via phone, but I did not work. So I decided to print one at BRU airport. On flight to CPH I was pleased by the look of the cabin - spacious, in nice blue colors and equipped with very comfortable Recaro seats. On this particular flight I encountered the nicest flight crew, stewardesses were extremely polite and attentive and smiling. Great plus for that. On this short early morning hop tea and coffee was served. Arrived at CPH on time and there I had a very long stopover. In a meantime went to SAS transfer center to receive a pass for flight to VNO. Again very polite staff helped me with that. Before boarding for CPH-VNO the automatic pass scanner at the gate was broken and the ground crew was checking us manually, but it went quickly. The flight on ageing CRJ900 was also good. Quickly served drinks from nice staff, and we arrived on time. Very good impression from SAS.

✅ Verified Review | Hong Kong to London via Stockholm, and this was one of the worst business class we've travelled on. Our special diet meals were repeated for both lunch and dinner and the food was terrible. Our connecting flight was delayed so luggage didn't come with the flight to London and no one had the courtesy to inform 35 passengers on that flight that luggage will not be arriving. Avoid travelling with this airline because it's not worth your hard earned money.

✅ Verified Review | Chicago to Frankfurt via Copenhagen. Very good flight in premium economy, seat 23A. The new SAS cabins look great: in fact, one of the nicest I have seen. Food was good quality. Crew was very professional and friendly. Entertainment system felt modern and worked well. This flight exceeded my expectations.

✅ Verified Review | Newark to Amsterdam via Stockholm. Both flights were on time and went smoothly. Unfortunately that we sat separated from each other and sat on the tail part of the plane. My seat was slightly misaligned with the seats up front, but had tons of space (more legroom and arm space) as there is no seat on my right hand side. Service is standard and no wow factor, but sufficient.

✅ Verified Review | Amsterdam to Newark via Copenhagen. Both flights departed on time and arrived earlier than scheduled. Smooth ride and no significant turbulence during the flights. The cabin is standard. SAS has equipped their long haul aircraft with IFE's and plenty go legroom. The choice on IFE is limited but sufficient. No choice of menu, alcoholic beverages are available for sale on board, but free refill on tea or coffee. The meals tasted good and decently served with (not too flimsy) plastic cutlery. In general, the service is good, professional and friendly flights attendants. I will definitely fly with them again.