Ryanair

On the whole the flight from Manchester to Berlin was good, nothing to complain about there. I have a nut allergy and according to sources on the internet the best thing to do (given Ryanairs limited advice on it) is to inform the cabin crew upon arrival. Then they should make an anouncement about the nut allergy and also stop selling nuts inflight. However this was not the case, after telling the cabin crew about my allergy, they proceeded to do absolutely nothing. About halfway through the flight I was even asked if I would like to purchase some peanuts.

✅ Verified Review | Dublin to Gatwick. Delayed flight due to fog at Gatwick - pilot kept us fully informed as it turned out only about ten minutes late. People boarded in a relaxed manner and staff friendly. Efficient loading and unloading - buses orderly at Gatwick and Ryanair passengers don't dawdle about. Not sure why there are negative comments when flights can be purchased for £15. All airline seats are virtually the same now and many airlines sell you anything that isn't nailed down.

✅ Verified Review | I'm pretty amazed by the positive comments for Ryanair. I was flying with them last week from Malaga to Palma de Mallorca, after many years avoiding them. I'm not criticizing this company, but it is obvious that is a low cost company without any kind of comfort for the customer. I have experienced long lines in order to access the plane and have a place to store your luggage - it doesn't matter if you have assigned seat. Passengers have to stand more than 45 minutes before the call to board, and even after this they made us to wait other 30 minutes before entry to the plane. Once inside there is a big rush of people trying to put their luggage in rack without any consideration for the next passenger. Staff quite overtaken by this and during the flight only bother to sell food, drinks, lottery tickets and perfume. Our flight had 1 hour delay. Seats are quite uncomfortable. All in all, they transfer you from A to B in the most basic fashion.

London Stansted to Berlin Schonefeld. As a first-time flyer with Ryanair I cannot find fault with them. I found the online booking simple and very straight forward. The plane was clean and comfortable. The staff were very helpful. As on the return leg because there were some empty seats and I do need more legroom I was offered a different seat with legroom (as well as my wife) so we could sit together as well. I would definitely fly with Ryanair again.

✅ Verified Review | Absolute worst airline. I made the mistake of booking 3 trips with this airline. 2 of my trips were canceled by the airline, leaving me stranded in Paris and Greece with no help at all and leaving me with a bill of $450 that they would not reimburse. The one trip from Dublin to Copenhagen that I did make it to my destination on, we were delayed by over 1 1/2 hours. Cabin crew were rude. I have nothing good to say about Ryanair and will never fly with them again, no matter how cheap their prices are. I have flown other budget airlines with no issues and enjoy most all of my experiences with them, but Ryanair takes cheap to an unbelievable level, and I guess you get what you pay for.

✅ Verified Review | Great customer service and free! I made an exceptionally silly mistake, booking London to Copenhagen, when I should have booked Copenhagen to London. I tried to Manage My Booking but it was impossible to switch departure and arrival terminals. I logged into their Live Chat and within minutes (shorter than the countdown expected on screen) a support agent assisted me and changed my flight details including baggage without a fuss or additional payment. I was surprised that they dealt with my mistake so efficiently and made me confident to book with Ryanair again. Exceptional service.

Flew to London Luton from Copenhagen with my sister in November. We both had certain expectations on how the flights would turn out and we were to say the least: Anxious. However, we both got surprised on how smooth and painless everything went. Since I work as a travel agent I knew of all the "hidden" fees and everything you need to do prior to your arrival at the airport, so check-in etc went very smooth. We chose to purchase the priority boarding queue which turned out to be totally worth it, we had lots of room while we were in line since most people used the regular line, which was very comfortable. We boarded a little late, which we we prepared for so no harm there and once we got on the aircraft the cabin crew were very friendly and even funny. The security briefing went by very fast though. Take-off and landing we're both rather quick and steep, which is not what we're used to but still, nothing to really complain about. I can only say Ryanair really delivered, I've had worse flights with SAS.

We flew Valencia to Bergamo and then Bergamo to Athens and back. All flights were on time with professional and friendly service both on the ground and in the air apart from the ground service in Athens. I usually pay for priority boarding because it guarantees I keep my hand luggage on board and above my seat which means a quicker and easier exit from the plane. Boarding in Athens was chaos. A passenger asked why the priority boarding procedure was not being followed and the reply from the ground staff was: "nobody understands how it works". Meanwhile at the next gate, the correct boarding procedure was followed without a hitch. On our return I wrote to Ryanair just to let them know what had happened and explained that I knew it was not their fault, but was the fault of the handling agents in Athens, I received an immediate reply advising that the extra I had paid for priority boarding would be refunded to me. I have now received that refund. Full marks to Ryanair whilst my fight for a refund with a large national carrier for something which was entirely their fault has been ignored for almost 12 months now.

Budapest to Manchester. Ryanair is awful. I'm currently stood waiting for boarding in what can only be described as a glorified shed in Budapest Airport. It's -5c and there are no seats, on my flight there are pregnant women and families with young children. I can just about accept that Ryanair has a purpose as a no frill carrier but this is very poor. I've been in the aforementioned shed for 20mins now, who knows when I'll be able to have an uncomfortable seat in bright yellow surroundings

✅ Verified Review | Ryanair's hub in Paris is a little far out of Paris which is disappointing as it's not at all accessible as Orly or CDG but nethertheless I had a great on time flight with Ryanair from Paris Beauvais to Venice Treviso for a great price. Everything ran smoothly, the ground and onboard crew were informative and pleasant.