"The joy of flying is absent when using Ryanair"
Kevin Barrance (United Kingdom)
✅ Trip Verified | Flew London Stansted to Cork. Very strange airline. I'm not sure how they got to where they are as I don't really enjoy flying with them. Peculiar practice of getting people who have not paid 'premium' to take their bags to the gate and then once boarding put them on a luggage cart for loading into the hold. I guess might as well get the passengers to do the heavy work! Soon I'm sure they'll be asking the customers to load the bags as well. Luckily I was only travelling out and back in a day and had a small notebook. The main thing is that I got there and back safely and that's really the only positive thing I can say. The joy of flying is absent when using Ryanair.
Aircraft | Boeing 737-800 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | London Stansted to Cork |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"service standard is basic"
4 reviews S Johnson (Ireland)
✅ Trip Verified | Flew Cologne to Dublin. Overall service standard is basic. Whilst there is nothing wrong with the airline, it is certainly a "no-frills" airline. Cheap fares, but expensive extras. Almost the same price to check in my luggage as I paid for my seat. The cabin crew could perhaps pay more attention to the passengers. When serving drinks and snacks, they missed out row 26 altogether. Slight delay due to a technical issue with the aircraft, however we were transferred efficiently to another aircraft, meaning the delay was restricted to *just* 61 minutes. I was travelling with a family member on the same booking, however, we were not allocated seats together. This is not the first time we have been separated in the past few months with Ryanair. I would however fly with Ryanair again due to the ticket prices and route network provided from my local airport (Dublin).
Aircraft | Boeing 737-800 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Cologne to Dublin |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"we had to pay 55 euros per person"
Theodoros Tzifris (Greece)
Flew Thessaloniki to Rome. They offer cheap flights and then they try to trick you in order to get extra funds, for example the charge 55 euros if the check in is less than 2 hours before the flight! A day before the flight Ryanair contact me in order to inform me that I have to check in for my flight. I tried to check in through the email link but that was impossible for some reason, when I arrived at the airport a few minutes less than the two hour deadline they told me that I had to contact Ryanair to explain to me why I couldn’t check in on time. In the meantime the deadline passed and we had to pay 55 euros per person. Never again.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Thessaloniki to Rome |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"getting worse by the day"
W Martin (United Kingdom)
✅ Trip Verified | Flew Manchester to Budapest. Ryanair is getting worse by the day. I first flew with them about 2 years ago and for the price I paid I couldn't really complain back then but things are now changing. I have just returned from a short trip with my fiancé to Hungary and I dont really have a good word to say about Ryanair now. The initial price seemed ok but then comes all the extra's. Sit next to your parnter - Add £24 to the cost of the journey. Add 1 check in bag - Add £80 to the cost of the journey. Take your carry on bags on board the plane - add £50 to the cost of the journey. The seats are the worst and most uncomfortable I have ever sat in on a plane and they seem to be adding more rows which means even less leg room, and I'm not a tall man so I really feel for people over 6 feet tall. They called the passengers to the gate and kept us waiting for over 45 additional minutes with nor aircon so it was like sitting in an oven. The planes are incredibly noisy and it was actually dificult to watch a movie on my tablet with my headphones due to a constant dull droning noise. I dont think it will be it will be long until passangers are charged to use the toilets.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Manchester to Budapest |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I will avoid flying Ryanair"
P Vella (United Kingdom)
✅ Trip Verified | Gran Canaria to Bristol. Booked a package holiday to Gran Canaria for 4 days. Flew out with EasyJet no problem. Flew back with Ryanair. Online checkin placed me and my partner at different ends of the aeroplane. Had no option but to pay £26 to sit together. On boarding the plane it was 3/4 full. This should not be allowed to happen even as a budget airline. I will avoid flying Ryanair whenever possible.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Gran Canaria to Bristol |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Airplane was new and clean"
24 reviews H Kagitas (Greece)
✅ Trip Verified | As long as you follow the instructions all is good. I had priority boarding which entitles you to 2 cabin bags. Airplane was new and clean. The staff good for a budget airline. Arrived before ETA which is always important. Only bad thing is that they park very far and you need to walk miles in the airport to reach baggage claim.
Aircraft | Boeing 737-800 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Athens to Frankfurt |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"decent flight for a budget airline"
24 reviews H Kagitas (Greece)
✅ Trip Verified | Frankfurt to Athens. Negative thing is that the gate was right at the end of the airport. Aircraft was good and new. Pilot didn't turn up so had a 45 minute delay taking off whilst waiting for new pilot. We made up the time on air so all so landed on time. All in all a decent flight for a budget airline.
Aircraft | Boeing 737-800 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Frankfurt to Athens |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"excessive size of our trolley"
Morgan Meli (Italy)
✅ Trip Verified | Rome to Palermo. Unfortunately, Ryanair is not worth it as a flight company. They charged me and my wife €55 each for the excessive size of our trolley (which already had to embark for the new internal regulation introduced recently) for 4cm and my wife my 6€ have taxed €110 in total. Zero flexibility, a lot of rudeness and my wife politely asking for explanations was pushed away by the staff and it was necessary the arrival of internal security to calm the situation. In the end we had to pay.
Aircraft | Boeing 737 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Rome to Palermo |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"we were treated with great disrespect"
F Edwards (Israel)
✅ Trip Verified | Flew Ryanair from Rome to Tel Aviv. We had a terrible costumer experience in the airport. The fight attendants checked the size of our bags to the centimeter. My bag was about 1.5 cm too wide, and the attendant required me to pay 50 euro without batting an eyelash (I ended up throwing out some of my baggage to save that 1.5 cm!) The procedure of boarding and passing through our carry on was thoroughly unpleasant and we were treated with great disrespect. The flight itself was fine, but we started it frustrated because of the awful ground service.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Rome to Tel Aviv |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"was one of the better flights"
4 reviews Richard Carlson (United Kingdom)
✅ Trip Verified | Manchester to Lisbon. Pleasantly surprised after previous flights on this airline. I have to say it was one of the better flights with Ryanair. Departure was on time, arrival marginally ahead of timetable. Legroom as expected on a loco carrier. Service was actually good and cabin crew friendly considering it was the last sector of the day for the crew. Not having any drunken stag/hen passengers was a relief. Given the reduction in standards on BA I would happily fly Ryanair again as it represents good value for money with astute advance booking.
Aircraft | Boeing 737-800 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Manchester to Lisbon |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |