✅ Verified Review
| Opted for Ryanair to fly Liverpool to Malaga and back rather than preferred easyJet on grounds of timings and price. Booked the return flight separately as paying in euros saved money, even using my credit card. Had problems trying to check in online as our computer does not seem to like the new Ryanair website and in the end could only do so via the old so-called Legacy website, only to discover that airport security and boarding gates struggle to read the boarding codes. Outward flight was fine and everyone seemed to get their hand luggage on board despite the flight being full. The return journey was less satisfactory. It was delayed by an hour with no explanation or apology given. Boarding at Malaga was in 3 groups: priority first, then rows 22 - 33, then everyone else. We could see that it made sense to board the back rows first when using an airbridge, but some prior warning would have been helpful as the existence of the display notices indicates that it is Ryanair policy. Then as the rest of us were boarded, the boarding agents immediately began to tag our cabin baggage for free hold storage without any warning, which necessitated extracting items wanted on board as we waited beyond the gate. It seemed that there must have been a pre-determined number of passengers to be selected for hand luggage removal as those at the back of the queue were allowed to keep their bags. In fact, as there was a large school party on board with minimal hand luggage, there would have been plenty of room for everyone's bags. We couldn't help feeling unfairly treated as we were near the front in the original queue, but relegated towards the rear and then selected for baggage extraction as well. The flight itself was ok, though we do find Ryanair seats rather numbing after a couple of hours. Those who ordered food, however, were very discontented as it took so long to appear - some did not get theirs till the descent into Liverpool had already begun.