✅ Trip Verified
| Hong Kong to Dublin via Doha. An evening service using Boeing 777 on first leg and Boeing 787 from Doha. Check-in was quick and efficient in both airports. Seat 3K (right window) on B777 was comfortable and spacious. Flight attendants were friendly, and addressed me by name. Qatar offer dining on demand, and my excellent dinner arrived when requested. From the menu, lobster stood out, but it was not available. The FA saw my disappointment, and twice during the flight the purser came to apologise. The beef replacement was excellent. Food overall was probably the best I have had on an airplane. Wine was also really good. Couldn't fault the service, with a nice amenity kit, including Georgio Armani after shave balm, after shave, and lots of moisturisers, lip balm etc. Pyjamas are also supplied and it was easy to get 6 hours good sleep. IFE was good, with a reasonable selection, and an excellent moving map display, including simulated head-up display and instrument panel. First leg arrived on time, and then all change to the Boeing 787. Service on to Dublin was of a similar standard, and the breakfast omelette, which came after a nice fruit selection and cereal, was very tasty. The interesting thing here is the comparison between the B777 and 787. The 787's seat (2K window seat), is angled so you have no-one beside you. The Boeing 787 windows are just huge, and are electronically dimmed. Cabin lighting is very sophisticated, but I have to say that overall I was a little disappointed with the Boeing 787. The seat is not as spacious or comfortable as the older 777, and the IFE is decidedly fiddly and unfriendly to use. I could see several passengers needing assistance with it, and the FA's couldn't figure it out either. The moving map display was different also, and strangely for a newer airplane, it was much more basic, and missed most of the nice features available on the 777. Overall, I have to say that Qatar offer an incredibly good service, with amazing food, great staff, a modern fleet, and very comfortable lounges, particularly in Doha. I would seek them out actively in preference to the other middle eastern airlines, and that is really saying something.