Malindo Air

KCH-KUL. On 13/8/2013 second time experience with this airline which was better than previous flight. Seat comfortable as usual. Good legroom. Better cabin crew service very friendly with smiles and efficiency. ICE had a lot of choices. Highly recommended. Would fly this airline again.

KUL-KCH. 3 August 2013. My first experience with this airline. Very good experience. A very comfortable seat with good legroom. Better than Malaysia Airlines narrow body aircarft. Their service was not very professional quite robotic lack of smiles and poor English. Catering was nothing special just a bottle of water and a sandwich. Good variety of inflight entertainment. What makes me like this airlines is the interior design especially the mood lighting sky interior. Very calm and enjoyable. Just like a full service carrier. Highly recommended. Would fly this airline again.

Flight was comfortable though a 3 hour delay from Kuching to Kuala Lumpur. The snack and drinks were a welcome gesture only hope the water portion could be bigger. The seats was comfy though the flight attendants need to be trained further in assisting people whom require help with overhead baggage.

KUL to KCH. A relatively new airline operating with Boeing's new B737-900ER fleet. I had to be at the airport 2 hours earlier as online check-in was still unavailable. Flight was delayed for about 30 minutes and no announcement on the delay was made. Cabin crews were notably new and rather inexperienced. They can certainly improve on the aspect of professionalism and communication skills when serving passengers. Inflight entertainment is available with a personal TV on each seat. Understandably a low cost airline but in some ways it does not seem to be 'low cost'.

KUL-KCH-KUL my flight was excellent with smooth check in large legroom free snack and the best is we departed from the main airport KLIA. Keep it up Malindo Air.