Jet Airways

Toronto-Brussels-Chennai. Seats were much better on Brussles-Chennai sector with small "cubicles" more supportive seat cushions. Seats reclined to horizontal easily. Food was fine though a little spicy (even for an Indian taste) at times. Plenty of wine and liquor to go around. Excellent attentive staff. Check-in at Brussles was chaotic with no clear lines for Business class.

Toronto to Brussels. Spacious legroom. Food was good and enough. Staff friendly and professional. Excellent entertainment. New clean aircraft. On time. Very good value for the money.

I flew Jet Konnect on Chennai-Kolkata Pune-Hyderabad and Hyderabad-Chennai legs. Jet Konnect doesn't provide any refreshments during these flights with passengers having the option to buy them onboard. The disappointing thing is about the attitude of the staff who didn't seem to notice people not having seat belts fastened on landing.

Delhi to Singapore. Good seat pitch and entertainment system. However the food was horrible - it was an early afternoon flight and breakfast was provided?

Flew Business Class DOH-BOM-DOH. Outbound: Used the Oryx lounge at Doha airport which was nice. Cabin was nearly empty. Seats are similar to those on Jet's domestic business class. Found it difficult to sleep with the recline provided. At 6'3" legrests did not help as my legs overshot it. The light sandwich was passable. Service was attentive and cheerful. Inbound: Evening flight so looked forward to meal and wine. Same cheap French table wine. Indian non-veg meal was not great. Cabin crew were attentive and friendly. IFE was limited. One negative was that my bag was one of the last off both flights with a priority tag.

My family and I travelled Doha to Cochin return Business class both ways. Outbound flight to Cochin a youngster from economy was permitted to stow his baggage over my wife's seat came into business class opened the locker dropping a bag on my wife sitting below. This happened in the presence of inflight staff who did not intervene and stop this passenger. On our return journey we boarded before economy passengers had occupied their seats we had many passengers 'brushing' past us in the aisle with bulky hand baggage. The finale to this memorable saga on the return flight we were presented with the standard Menu card. We were seated in the second row from the front of business class and yet we were told that the fish on the menu had already run out. I will not be travelling Jet in the future.

HKG to London via Mumbai. Landed Mumbai but Boeing 777 to London delayed. Initially told delay 30 mins then it was going to be 7 hours late. We were offered food urn of sweetened tea and some kind of veggie burger. On our flight suddenly every reading light came on and the crew couldn't turn them off. The entertainment system didn't work for my seat for most of the flight. Reassuringly everything started working 4 hours into our flight. Not a pleasant experience cabin crew helpful and pleasant.

BOM-BLR return. I booked with Jet Airways in order to gain some miles with United. Boarding at BOM began 45 minutes before the flight and everyone was seated (at 100% load) 15 minutes later. We sat at the gate another 30 minutes hooked to the jet bridge. The aircraft held 8 in F and 162 in the back on a 737-800 and I have never seen such tight seat pitch. Boarding is done in a single group thus people are scattered up and down the aisle trying to stow carry on baggage. It's a zoo with folks lining back up the jet bridge. Cabin crew was still trying to secure the cabin for landing 30 seconds before landing. Plenty of cabin advertising. As it is it appears to be the Indian version of a low cost Irish carrier.

Overall a pleasant experience despite the fact we didn't get the seats we booked on any leg of our journey this caused some stress as we are a group of 6 people travelling with children. The seats on the LHR-DEL flight were comfortable and IFE was excellent. The food was ok would have been nice if they catered for the kids. Staff were pleasant and helpful. We had a 2 hour delay due to fog before we could depart for Bangkok. Our return journey was without any delays we stopped in Mumbai on return and security was effortless - was expecting chaos from reading other reviews.

Goa-Mumbai-Vadodara Domestic Flight. The food on both flights was below average and service in general poor. Flight was on time and baggage wait acceptable. Needs a lot of improvement to become an international carrier. It does not make sense to pay a full fare against the low cost domestic carriers.