Jet Airways

YYZ-BRU-YYZ. Both aircraft's were fairly new A330-200. Cabin cleanliness acceptable. Movie selection very good. Best Y class seat comfort I have experienced across the pond. Negative sides: water seems a rarity on these flights. When meals are served all there is to drink is a small sealed cup of water sitting in the coffee cup. Second issue: between meals crews are non-existent.

SIN-DEL Check-in and boarding were quick and flawless. 30 minute delay due to some maintenance checks although captain kept us updated. Onboard A330-200 was in a good condition with a modern cabin complete with large PTV screens new recliner style seats in economy large bins and mood lighting. Seats were at the wider end of the spectrum and legroom quite generous. AVOD entertainment system with large PTV screens was quite good with a wide choice movies. Dinner had 3 choices alcoholic beverages and soft drinks however were limited in choice. Most significant was the cabin crew. Although not rude they seemed committed to doing the bare minimum. Hardly visible during boarding and one quick meal service after that they were invisible for 6 hours. During service they were expressionless and did not seem very comfortable communicating with customers even though they had a reasonable command of English. Overall a very competitive hardware but lets itself down on the soft product.

BOM-SIN in Y Class. Overall a positive experience flight was on a pretty new A330-200. No wait to check-in at the airport and no delays. Legroom was good and staff friendly and efficient. One meal on a 5 hr flight enough. Overall Jet are probably the best Indian airline at the moment.

Very bad experience! Flying London to Bangalore via Mumbai return via Delhi. Travelling with 10 month old no consideration from crew. Worst customer service delayed connecting flights long waiting times (45 min after arrival stuck onboard before being allowed to leave - 30 mins before stroller was handed back and another 45 mins before luggage arrived). Staff attitude was unfriendly unhelpful and inefficient.

In a nutshell I can not fault Jet Airways all 4 of our flights left and arrived on time. All luggage was successfully transferred and collected there was enough choice of entertainment seats were comfortable staff very helpful and polite and the food tasted good. I checked in online so didn't even have to queue at the airport. Negatives - coffee onboard was not great.

We travelled from London Heathrow to Mumbai and it was very good for economy class. Food was nice entertainment very good as it had the latest films/music and the cabin crew were very polite. We got a connecting domestic Jet Airways flight from Mumbai to Goa.

Flew Premiere Class BKK-BOM-MAA-DEL-BKK. Inflight experience on all 4 legs was superb with on-time takeoff and departures great food served on china attentive flight attendants decent selection of movies clean cabin. The only glitch was a very short connection in Delhi which necessitated the intervention of a Jet Airways agent to try to speed me through customs and security. I appreciated his effort but why didn't he just get someone to take us to the gate? Would definitely fly them again.

Flight from Vancouver to Calgary delayed a few times within a few hours due to mechanical problems. I was stranded in Vancouver for more than 6 hours before WestJet arranged an alternative plane to fly to Calgary. My original 4 pm departure from Vancouver turned out to be 10.33 pm arriving in Calgary a few minutes to 1 am. Very disappointed even though they gave us $10 food voucher.

LHR-DEL-LHR in business class. Flights on time excellent seats for sleeping. Cabin feels very spacious and was clean. Catering also good with pleasant crews. Excellent product and certainly the best on this route.

Not sure why people complain about the food on Jet we recently flew with them from LHR to BOM and onto GOI return and were more than pleased. The food was plentiful hot and tasty. We are impressed how they manage to serve a meal to everyone on the 45 minute internal flight. The seats were comfortable the plane was clean and on time on all legs good luggage allowance pleasant flight attendants reasonable choice of IFE.