Iberia

Munich-Moscow. The aircraft was operated by a new(ish) 737. Aircraft was painted in a bright green livery and the cabin looked very fresh with a number of colours. All passengers were served a hot meal with free non- alcoholic drinks. The captain only made announcements in russian and the cabin crew although friendly spoke almost no english or german.

Frankfurt--Novosibirsk. It`s been the first time that I flew with a Russian company. Airbus A 320 was very clean old but good. The service was excellent. The staff friendly and helpful but only one person were able to speak a little bit English. To me it was not a problem because I speak Russian but normally they should have English speaking staff when flying from an international airport. The meals were delicious in the middle of the plane in a small kitchen they served mineral water and different sorts of lemonade. Every passenger could take as much and as often he wants. They offered regularly tea or coffee I think every hour. For me it was an interesting experience and I think some European companies especially Lufthansa can learn a lot from Siberia.

Frankfurt--Novosibirsk. It`s been the first time that I flew with a Russian company. Airbus A 320 was very clean old but good. The service was excellent. The staff friendly and helpful but only one person were able to speak a little bit English. To me it was not a problem because I speak Russian but normally they should have English speaking staff when flying from an international airport. The meals were delicious in the middle of the plane in a small kitchen they served mineral water and different sorts of lemonade. Every passenger could take as much and as often he wants. They offered regularly tea or coffee I think every hour. For me it was an interesting experience and I think some European companies especially Lufthansa can learn a lot from Siberia.

Domodoevo-Novokutnetzk. Flight operated by Tu-154 very worn and dated but makes for an interesting ride. Aircraft noisy and the interior clearly 70's. Flight very uneventful with business and economy class in the same section of the plane. Food okay on par or better than many European airlines will serve - with three choices. Crew poor at English but messages get across. No free alcohol but other drinks available. Recommend but then again they have monopoly on several routes.

Domodoevo-Novokutnetzk. Flight operated by Tu-154 very worn and dated but makes for an interesting ride. Aircraft noisy and the interior clearly 70's. Flight very uneventful with business and economy class in the same section of the plane. Food okay on par or better than many European airlines will serve - with three choices. Crew poor at English but messages get across. No free alcohol but other drinks available. Recommend but then again they have monopoly on several routes.