Garuda Indonesia

Singapore to Narita via Jakarta. After issues with Scoot, I booked a flight from Singapore to Narita with Delta operated by Garuda Indonesia. Check in was almost traumatic since the representative almost refused to check me in because I did not have a confirmed flight to leave Japan (only a waitlisted flight). Luckily I was able to arrange a departing flight with Singapore Air from Narita but was never asked to confirm this with Immigration in Japan. I found the Garuda Indonesia crews on both legs of my flight to be very nice and professional and overall service was nearly comparable to that of Asiana, Singapore Airlines and ANA who I fly with frequently.

Garuda Indonesia from Singapore to Bali. Load was very light, cabin crew welcomed everyone warmly and were friendly throughout the flight. This Boeing 737-800 had a tighter seat pitch than before. Food was alright, nothing spectacular. Inflight entertainment system had a rather limited selection, but flight is under 3 hours. However, for the price that I paid, it was rather reasonable.

Garuda Indonesia for flight BKK-CGK, seat on economy class. We got a cup of orange juice before take off. Inflight served a meal, nice salad and red/white wine are offered. But the meal portion is quiet small. After they meal, they stil offer some soft drinks.

Been flying Garuda Indonesia back and forth from Sydney to Bali for 6 times, and never been disappointed. Definitely the best airline, and I'm so proud of my country's airline. Even better than Cathay Pacific in my opinion. Will always use Garuda for my direct Bali to Sydney to Bali route.

I have flown Garuda Indonesia twice on the long Amsterdam-Jakarta route in the last months. Their nonstop service is great, and in my opinion the best airline to travel from Europe to Indonesia and back. The seats are the best in economy class. The staff is attentive and customer oriented. Excellent food, good inflight entertainment. Pricing is beyond belief for this great experience.

Seoul to Denpasar Bali was overall happy flight. The crew were kind, there was no problem of verbal communication from the crew with passengers country of departure. Meals also Indonesia style but was the variety of South Korea (trip starting point). One point is that the original Seoul to Denpasar flight that was meant to be an A330-300 was operated by an A330-200, was a little disappointing.

Service beyond the call of duty. I put my laptop bag into the overhead bin. While taxiing and on lift off a handful of coins fell out of my bag and rolled around the locker making quite a racket. I figured I would retrieve the coins when the plane landed. However the flight attendant came around after the seat belt sign was turned off, stood on the seat frame and picked up all the coins by moving the bags and blankets around - she then handed the coins to me with a smile, and went about her regular duties. I just wished I got the lady's name so that I could write a letter of commendation. Where where else would you get that? The Garuda Indonesia crew are excellent.

Working in Indonesia on a regular basis I choose to fly with Garuda Indonesia from Denpasar via Jakarta to London Gatwick, even though Gatwick is quite inconvenient for me living in Cardiff. I've asked Garuda Indonesia several times if I can join GA089 in Amsterdam from Cardiff on KLM CityHopper services to no avail. Nevertheless, the flight on the Boeing 777-300ER is always comfortable with fantastic service and good food. Seating configuration is 1-2-1 which definitely outshines KLM and Emirates on similar aircraft. Thanks to Garuda Indonesia for offering such a great service - an improvement would be to make this non-stop and direct from LGW to CGK.

Jakarta to Jeddah return. I often flew with Garuda Indonesia, but this was my first long haul flight with them. The flight was very comfortable with the large legroom compared to my international flights in 2012 and 2013. The food was very delicious and I never felt hungry during the flight. The flight attendants was very nice and polite. In the economy class, we still got the amenity kit. So, not only from the seat, but the amenity kit could help us sleep well. One thing that needs to be improved was the IFE. They need to add more movies and make the response so fast. I didn't try the Wi-fi in this flight. I would like fly again with GA.

The most hospitable and comfort with Garuda Indonesia. The cabin crew are very welcoming and make you feel at home. This was now my 4th flight on this route and will continue to book with Garuda based on price and hospitality, comfort and even the entertainment on such a short route. Never have had a bad word to say. Next flight is coming up in December in business class on the same route. I have done this before and very much look forward to it again.