Garuda Indonesia

✅ Trip Verified | Surabaya to Jakarta, a 90 mins domestic flight. My second time flying with Garuda and always love attentiveness of the FAs. But it would be great if they can upgrade their AVOD system by adding more movies or perhaps change their PTV screen into a bigger one. They didn't they provide meals during this 90 mins domestic flight?

✅ Trip Verified | Bandar Lampung to Denpasar via Jakarta. The first flight had a slight delay caused by late arrival of the plane but all was fine. Jakarta to Denpasar was good, the crew were really nice and attentive. The service is exceptional. I will definitely fly Garuda Indonesia again.

✅ Trip Verified | Amsterdam to Jakarta. Check in was with nice ground staff. A very warm welcome from the cabin crew, inflight the crew came to my seat and birthday cake was surprising me. Thank you Garuda Indonesia and the five star crew on flight GA89 AMS JKT 20th October.

✅ Verified Review | Jakarta to Denpasar return. The plane was clean, my return flight used newer aircraft, A330-300 and staff were nice. I just wonder why we did not get any more candies before take off?, my suggestion since candy service is abolished, why not offer hot towel for long haul service such as to Australia, Japan or Europe. it is real good instead of candies. My suggestion is that you enlarge the meal portion a little bit, current portion is little too small.

✅ Verified Review | Tanjung to Balikpapan in June 2017. The first time using GA bombardier plane. Check in was smooth. Flight attendant is attentive, there is no IFE. The FA give the cake box shortly after take off. The take off was smooth but the landing is not due to bad weather in Balikpapan area. The seat below GA standard because this is the small plane. This route is quite limited since the airport only serve few flights a day.

✅ Verified Review | Jakarta to Denpasar, night flew with only 3 passenger in business cabin. The cabin staff is very attentive - the most attentive cabin class I ever met. The food was good, I’d like their sweet meals. The ground staff service in Denpasar is very effective.

✅ Verified Review | Jakarta to Sydney. I was supposed to fly two days earlier, but I missed my flight due to personal reasons. Nonetheless, I was able to get on the next available flight on this date without so much fuss; hence great customer service at Jakarta airport, they were very fast and efficient in dealing with my situation. The flight was also great, with superb service by the cabin crew. I was pampered from the moment I stepped on their plane, a welcoming drink and warm towel was given as soon as I sat. I love their comfy duvet and it's quite warm. I had some decent nachos and cheese for midnight meals, and some Indonesian cuisine of lontong Medan for breakfast. And that lontong was amazing! Overall Garuda really took me by surprise, a really pleasant flight.

✅ Verified Review | Jakarta to Sydney. A very pleasant late evening flight despite a slight delay. We were delayed by half an hour, and Garuda provided a snack box to compensate the delay, which was a nice gesture. Cabin crew gave impeccable service throughout the 6-hour flight, they were warm and very efficient. I went to the bathroom after finishing my light supper, when I returned to my seat, the table had already been cleared. The food was amazing, I had prawn satays for light supper and poached eggs with sausages for breakfast. They both were delicious. The only disappointment was the IFE, their selection wasn't that good.

✅ Verified Review | Bali to Jakarta on November 1st, 2017 on GA 409. Checking at Terminal D Ngurah Rai Airport was good. Everything is smooth, but there is no call for sky priority passenger to check in, although the aisle and gate is quite wide so it is no problem. The cabin crew were attentive, the food was surprisingly tasty on this flight, quite different to my last night flight a week before. I asked for coke zero (they offer it in business lounge) but sadly, there's no coke zero inside, so they offered me another choice of drink. The flight was good, a bit turbulent when we are flying on East Java. We landed on schedule and baggage came out quickly. I love their baggage service in Soekarno Hatta.

✅ Verified Review | Yogyakarta to Jakarta. The flight was delayed and we took off 2.5 hours late. I asked the check in and they said it would be about 15 minutes. After boarding we waited another 30 minutes before pushback (doors closed). No apology that we were late. Missed flight to Istanbul, now in FM7 hotel for two nights and €2200 for new tickets to Toulouse.