✅ Verified Review
| I was very reluctant to fly on Frontier due to so many horrible reviews. I had an emergency family situation and Frontier had a non-stop from Portland to Cleveland with the lowest fare I've ever found ($104 base price before bags), so I decided to take a chance on a 'no-frills' carrier. (My usual airline is Alaska). My flights to and from Portland were exactly on time, and boarding was very efficient. The Airbus plane was very clean, the flight attendants were excellent - good-humored, friendly, helpful with special requests, and genuine real people, culturally diverse. I was particularly impressed when the person in front of me asked a flight attendant how to get a job at Frontier and the attendant took a really long time with her, coming back as she had time to answer more questions. She was entirely positive and encouraging about the benefits of working for Frontier and went way beyond what I would have expected. She gave a great 'face' to Frontier. The flight itself was very smooth, but the captain was very cautious when there was a chance of turbulence to warn us, get people back to seats, and lift the seatbelt sign as soon as possible. In most cases, I could tell there was a change in altitude or speed and turbulence was avoided. (I'm a nervous flyer so I appreciate that.) There is not much available in the way of food and beverages, but it seems to me that the 'happy hour' alcohol promotion 2 for 1 deals were over-promoted, and I watched people around me drink way too much and get annoyingly loud. I've certainly seen that on other airlines, but I've never seen happy hour price promotion like this. The aircraft itself was very clean and the attendants came regularly to pick up trash and remind people to get it out of the seat pocket. As to value, I wonder if making bags always paid for whether carry on or checked makes sense, since everyone staying more than one day is likely to have a bag, so why not include it in the fare? But for business there-and-back travel this could be an excellent deal. My one and only negative is that the seat was way too hard. Nice, cleanable vinyl, but almost no padding. I had to keep standing up to relieve the discomfort. I did see another flyer had brought his own inflatable seat cushion, so I might try that next time. For the price I paid, this was an excellent experience and I will absolutely attempt to find Frontier flights when my routes allow it. Glad I took the chance.