✅ Verified Review
| Cincinnati to San Diego. I often fly Frontier (4-6 times per year) and while there are negative reviews I have always appreciated this airline. I always pay extra for the "works" mostly to get the refundability on the tickets. I also have their credit card and use it often. Today's flight was a bit marred by one flight attendant. I was traveling with my 16 year old son, and my 5 year old daughter. Our first encounter with this attendant was asking my 16 year old, quite harshly to put his seatbelt on. He had it on but removed to assist his sister and forgot to re-clasp. Anyway, it was just her tone and demeanor. Next encounter was when my 5 year old had to use the restroom. We were in line when it was announced that we should sit and I was told to go sit down - again, tone and demeanor was not friendly, nor polite so I asked if we could quickly go in as an accident would be a mess and her response was, "a broken arm would be worse". Before my conversation or scolding from her she was talking to an attendant next to her and then went right back to it after her comment like we were just a nuisance and should shoo away. The comment wasn't even the problem as she had a point, however, it could have been delivered in a more polite and kind way. When we finally got into the restroom after minor turbulence I noticed that someone had a problem down the front of the toilet.. of course I noticed after the fact and was disgusted that my daughter probably brushed up against it. When I came out of the bathroom the rude attendant was right there and I showed it to her and asked if they had someone that could wipe it up. Her response," we don't have cleaning supplies". Earlier I noticed some gunk on the window shade and notified another flight attendant that was happy to get me a warm and wet cloth and I wiped it up - very pleasant exchange as she was happy I wiped that up and I was happy it was clean. I still appreciate Frontier, however, I hope they check employees attitudes and approach to customers. All the other attendants were friendly, fun and helpful. We didn't need much help but the male attendant entertained my daughter and many other people I saw as well. The flight was relatively pleasant but she definitely made it less so!