✅ Verified Review
| Washington to Las Vegas via Denver. I describe Frontier Airlines as "they get you there". I say this because the planes are uncomfortable and the flight plans are pretty rough, especially if you are buying tickets during a promotion. The promotional times generally cover weekdays, less Friday. And the flight plans during those days generally involve stopping in Denver, which could be 1 hour or up to 3 hours. Denver airport is very big, and comfortable, but it is a pain to stopover for west-bound travel. I do recommend the cheap $20 travel insurance. There seems to be a high incidence of delays with flights. My flight from Las Vegas was delayed by a half hour because of crew issues. My flight from San Francisco the week prior was cancelled because of the pilot thinking there was a huge maintenance issue. The cancellation resulted in my wife and I getting $200 vouchers, which I guess was a result of having the travel insurance. $400 free, great. But now we have to fly with Frontier again, and I have to use the vouchers within 3 months of issuance (ugh). Frontier is a budget airline, and I get what that involves - fees for everything. I just wish that they would be a bit more focused on their budget status. Budget airline implies they want to fly as many minutes possible and be on the ground as few minutes as possible. Meaning, the quicker it takes to load the plane the more money they make since they can fly more. I would like to know if European airlines do this, but Frontier should be different from all the standard airlines and load the plane from the back first instead of by zone, mostly front first. Yes, I understand that this may result in the people who pay for seat upgrades (which are in the first 5 rows of the plane) to possibly lose the ability to stow their carry-on because of limited bin space, but perhaps they should force people who take the cheap option (like me) to check their baggage. Already there is a $5 incentive to check baggage when you buy tickets. It is usually $30 to carry-on a bag and $25 to check it. I chose to save those $5 and checked one big bag for my wife and I. They should make the incentive bigger for the cheap-minded passengers, like $15 or something because there are still too many people carrying bags on, and carry-ons slow down the boarding process. Perhaps they should setup a system wherein they limit the number of carry-on purchases based on bin space, with priority given to those who pay for seat upgrades. Like other budget airlines, everything comes at a cost - $10 for not printing a boarding pass at home (rarely enforced), cost for food on-board, cost for upgraded seats, cost for selecting a seat at check-in (if you must select a seat for free, you need to do it early and you are limited to the center seat in the last 10 rows or so). Just select no seat and let the system do it for you. The worst part of frontier is the seat. The width and the leg room are pretty standard, and the seat base cushion is fine, but the seat back is horrible. It is a layer of plastic covered by a thin layer of padding and then a thin layer of leather. And the backs don't recline. It is super uncomfortable to try sleeping. The trays are small, so good luck putting your head down. The next time I fly Frontier (which will be the last time I fly, thanks to the vouchers) I will pay for the seat upgrade to the front 5 rows which are more like Delta's seats, comfortable and they recline.