Delta Air Lines

My husband and I took a vacation back to the Midwest. We flew Delta from LAX to Minneapolis to Milwaukee with the reverse for the return flights. I was really dreading this - I have MS and knew I would be using a wheelchair. Everything was great! Flights were on time and the pilot and crew were so kind friendly and helpful. My husband and I are tall and we were pleasantly surprised to have ample leg room. Also Delta did a great job with the video on pre-flight safety notes. No one seems to listen to the actual stewards and stewardesses when it comes to this but the video had everyone's attention in this digital age. I definitely recommend flying Delta.

SFO to SLC and SLC to LAX in First. Old Airbus 320 on first leg. Interesting no life vests on board just the 'buoyant' seat cushion. Newish 737-800 on leg to LAX. Excellent service and attention from Hawaiian based crew best of any American airline I have traveled on. Both flights on time check in very quick and luggage appeared rapidly. Would recommend.

I flew from Toronto to Atlanta Atlanta to Cancun and Cancun to Atlanta. The seats were very comfy with a good recline especially between Atlanta and Cancun. Crew was very polite but the food choice was very poor. My flight between Toronto and Atlanta was the worst. It was operated by express jet on the behalf of Delta Airlines: poor food was served and the crew wasn't helpful at all. The seats were very hard. Definitely a bad flight. I recommend to fly with Delta airlines despite all but avoid to fly with it subsidiary express jet.

SFO-LAX LAX-KOA KOA-LAX LAX-SEA SEA-CDG. Very nice experience (again) with Delta. I love Delta upgrade policies on internal flights everything is clear and fair you know at any time why you have been upgraded or not. All flights on time cabin crew smiling all the time and very professional. Very nice food. Twice upgraded with my ElitePlus status. Delta Economy comfort seats really worth.

On our outbound flight the crew ensured some people with "carry on" luggage checked their luggage prior to boarding. It appears that many of these "carry on" suitcases would not fit into the guide at the check in counter. Often these suitcases barely fit into the overhead. We only take on to the flight my husband's CPAP my purse his small back pack with his meds and my carry-on shoulder bag. All these items fit under the seat in front of us. On our way back people had these "carry on" suitcases and one woman had 2! Neither of which fit under the seat. I had a man beside me with a large backpack that he did not stow. He left it standing under his legs. As a result his foot was under the seat in front of me! Where are my feet supposed to go? He should have been told to either stow this backpack in the overhead bins if it did not fit under the seat. Then to add injury to insult I was going to put my umbrella into the overhead and was told that it may impede stowing suitcases! When the service came around I asked for a Bloody Mary mix no ice. The flight attendant complained that this would take more than half a can I don't want ice as it waters down the drink and it's cooled enough. I check all airlines to find the best price I can find. For this trip it was Delta (Alaska). But just because I may find a good price does not mean that I should be treated this way.

Oct 17th Manchester NH to La Guardia NY flight 6269. Then missed flight 1875 La Guardia NY to Tampa Fl. Just recently flew Delta delayed in taking off then was in a holding pattern due to air traffic and missed connecting flight due to this. Wasn't able to get another flight for 8 hours or so. Will not fly Delta again.

In my opinion Delta airline is the worst I have experienced. I am silver and this is the end of my Delta loyalty. I attempted to hop on an earlier flight several times because I had completed my work in Greensboro early. The lady eagerly said " are you Gold or Platinum"? I said "no I am Silver." She stated it would be 50 dollars to go on standby but she is not going to bother because I am silver. With that I was dismissed with a "Next". This is not the first time this has occurred and I travel for business. For validity sake my flight number originally prior to attempting an earlier flight was DL1384 from GSO to ATL.

Took 4 Delta flights 11/10/13 London - Minneapolis - Las Vegas 15/10/13 Las Vegas - Atlanta - London. First time experiencing flying with Delta and it was very disappointing. Like previous comments booked ticket through KLM/Air France where we have always receive a brilliant service. Wondering why they have partnered with Delta to lower their standards. Flight from London to Minneapolis ever so rude cabin crew. Nobody at the entrance to welcome the passengers and direct them to their seats. Not a single smile and very abrupt cabin crew members. The only good thing was they had a good selection of entertainment at least it kept our mind away from their rudeness. Food selection was average. Flight from Minneapolis - Las Vegas more friendly crew and drinks were offered regularly and adequately which made us really surprise for a domestic flight compared to the opposite for the international flight. On our way back at the airport in Las Vegas when checking in again not a single smile from the ground crew or any welcome. Flight from Las Vegas - Atlanta was fine and crew friendly and adequate snacks and drinks served. International flight from Atlanta - London we were welcome this time at the entrance and were directed to our seat. An unpleasant surprise was waiting for me as soon as I popped down the seat tray in front of me to read. Yes it was messy with food stain and dry sauce on it from the previous flight and has not been clean which put me off eating. I requested it to be cleaned which was done pretty much straight away but no apologies whatsoever from the cabin crew. What was more intriguing was the contrast of service between the domestic and the international flights. Will not recommend it to any friends or family.

Flight DL241 from Rome to Atlanta. Great flight and service from stewards. We even couldn't fill the 11 hour flight. Great attitude and always busy.

Poor customer service. Sold my seat to someone who was on standby in a complete and utter shambles mix up. Had to ask people to leave the plane for compensation. Poor attitude of staff not helpful at all no empathy for customers situations. Poor service on flights entertainment not working and having to reboot seems to be a daily problem. Planes were dirty and tired. Food was average breakfast dire scrambled egg in a soggy roll after an 8 hour flight. Why not keep it simple with a croissant or pastry or muffin? Wouldn't fly again if I had the choice.