Delta Air Lines

✅ Trip Verified | I walked into the Gainesville Airport at 5:30am for the first time ever. As I walk in I make eye contact with three people. One then turns around and walks into a door. I speak to the other two who are TSA and ask them where I get my boarding pass and they said that lady just walked away was the only one here with Delta and you will have to rebook now. Might I add that check-in is 30 minutes early and I made the initial eye contact at 32 minutes before flight. TSA wasn’t allow to go back and get her nor knock on the door. Might I add unlike large airports I was the only person in the entire airport and no flights where going out until noon so she knew I was there for her flight. I will never fly Delta again! I am now stuck in the airport for the next 7 hours.

✅ Trip Verified | The plan: fly from DFW to Cleveland via Atlanta the night before a continuing medical education course. A mechanical issue, that by the pilot’s announcement DID NOT effect the safety of the plan we were late taking off. We had 10 minutes to get to our connecting flight. We ran those 3 gates got to the gate 4 minutes before departure. Oh wait the connecting flight took off 10 minutes early. No possible way to get to my class on time the next day. Stuck in Atlanta over night just to fly home the next morning. Total lost funds due to deltas negligence: $80 hotel, $80 for car rental, $1800 CME course (all 3 canceled with less than 24 hours notice resulting in no refund). $900 for airline tickets for myself and patient. The course I was going to was a live patient training and I had to bring my own patient. Oh and that patient had taken the day off so lost income as well. This is why I will never fly Delta again.

Not Verified | Just wanted to give a quick review to say that John Davis at the Atlanta airport went out of his way to make sure I got on a flight home after my flight was delayed due to bad weather, i was suppose to get on a plane to Oklahoma City from georgia and he made sure i got home that night on the Tulsa flight despite the long line at the customer service desk. He went out of his way to get my daughter and I boarding passes and overall made a very tired, stressed momma traveling with a 3 year old have a smoother experience after what could of been a very disapointing and irritable one. Thank you John, the little efforts you made that night were not unappreciated and absolutely left an impact.

✅ Trip Verified | The flight attendant’s was very rude and unprofessional. Flight was delayed for 40 min and didn’t give a reason other than they were not allowed to take off for 40 min past the time we was suppose to leave. We were told to leave our mask up above our noses or we would be written up (in a very rude manor, bc it slipped down below the nose) and then they turned around and gave us snacks. If we have to leave our masks up why do you pass out food and drinks? The aircraft was also very hot to be wearing a mask for 1.5 hrs.

Not Verified | Very unhappy with the leg room. I’m 6’6” and there is not enough room at all. I tried to request and pay for a better seat and they would not allow it saying it was not available. Then I find it empty on the plane and try to sit there and they tell me to move. Claim the weight has to be even. I know that was not the issue.

Not Verified | I'm flying Delta Air Lines today. I encourage everyone to use them. The plane is only half full for distancing. Impeccably clean. They gave us sanitizing wipes for our seats and boarded back to front to limit contact. Everyone is masked and extremely polite. Hats off to Delta for taking our safety seriously.

✅ Trip Verified | I will never choose Delta Airline again because they don't have any consideration to people time and work schedule. I have missed an important work meeting today because Delta have not checked their airplane maintenance in time. After I have boarded in my first class flight today the captain announced that there is maintenance required and they will replace the airplane and asked the passengers to un-board and wait for another plane on gate A4, after 35 minutes waiting they announced that the new plane is not ready because the previous crew forgot to turn off the lights and that killed the batteries (That was literally what they said) then asked the passengers to go back to the very same first airplane! At the end the flight was late more than an hour and I wouldn't be able to catch my connection flight. I had to ask to re-schedule my meeting and my request still pending! I asked for refund of my $631.20 I paid for the ticket, after 2 hours of holding time on the phone they notified me that It would take 3 months for the refund to be processed!!

Not Verified | This was a very pleasant experience. All flights were on time and the staff was very pleasant. Had one layover in Atlanta. Delta’s coach seating is much more comfortable with TVs at every seat with complimentary headphones. Lots of movies to choose from. My kids loved it. The staff was very friendly and accommodating. I would definitely fly delta again. It’s a shame people only write bad reviews and most of them are knit picking

✅ Trip Verified | I just sat in St. Croix airport a airport with lack of accommodations to say the least I say there from 1 in the afternoon to 11 o’clock at night because delta was late at about 10 o’clock they informed us that we had to make a stop in Miami to drop a crew member off. Upon arrival in Miami we then sat there for a hr and a half to move baggage around I won’t make it to my destination till tomorrow. They told me that I would get a voucher for a hotel upon arrival in Atlanta and I never received anything nor did they act like anything wasn’t wrong with that. I wouldn’t fly with them again unless it was a emergency !

Not Verified | If you want to fly on time, don't fly with Delta. They have 25 flights leaving around the same time and open 3 booths to drop your luggage. They also randomly chose to let passenger to a NYC flight go before everyone else, even if our flight was at the same time. Because they are so slow, passengers missed their flights so they had to book another flight again which made the waiting time even longer. Unless you want to arrive 3 or 4 hours before your flight to be able to catch it, fly with another company.