"Very pleasant flight"
Edward Smith (United Kingdom)
✅ Trip Verified |
Wuhan to London. Very pleasant flight, although there could have been more in the way of in flight entertainment (especially new release movies). Food was excellent, especially the rice plus meat/fish option and deserts. I liked that the bread was warm. My only criticism would be that the wine could have been served in larger cups. I was impressed that the crew spoke good English.
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Wuhan to London |
| Date Flown | July 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"been my no.1 choice"
Feifei Mu (Australia)
✅ Trip Verified | Sydney to Jinan via Guangzhou. China Southern Airlines has been my no.1 choice when flying to China/Europe/Japan. During this particular trip, we found ground staff super helpful accommodating families like us with a young child. For example, they took care of pram really well, providing detailed information on where we can retrieve it at the destination and they also provided guidance on booking a transit hotel.
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Sydney to Jinan via Guangzhou |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Check-in was quick"
Jonny Zhang (Hong Kong)
✅ Trip Verified | Guangzhou to Shanghai. The Boeing 787-9 is comfortable, I flew with this aircraft on a return flight to Shanghai. Good to see China Southern finally have internet service on board and the connection is easy and stable. The ground service in Guangzhou is nice and helpful. Check-in was quick in the new terminal and the staff up in the air are also friendly and groomed.
| Aircraft | Boeing 787-9 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Guangzhou to Shanghai |
| Date Flown | July 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"seat was comfortable"
Bowen Zhang (China)
✅ Trip Verified | Harbin to Melbourne via Guangzhou. I'm satisfied with the experience this time. The plane took off on time and landed earlier than estimated. The crew members were friendly and effective and the services as a whole were great. The food was just okay, not so attractive. The wifi worked really well, but only for some chat apps. The seat was comfortable, good for sleeping. The luggage arrived late, I waited for around an hour to get mine. Overall it was a delightful trip.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Harbin to Melbourne via Guangzhou |
| Date Flown | July 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Staff was very attentive"
1 reviews Huizhen Luo (Australia)
✅ Trip Verified | Guangzhou to Melbourne. The traffic to the airport was extremely bad and it was a busy day at the airport as well. However, luckily the ground staff was efficient and it only took me less than 30 mins to check in and get to the boarding gate. When we boarded the plane, the crew members greeted us and offered us iced tea and iced coffee. The food was good with a lot of options. The service was great. Staff was very attentive. One thing can be improved is the wine selection. They only have two types of red wines.
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to Melbourne |
| Date Flown | July 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"ground staff very nice"
Xiaomin Gao (China)
✅ Trip Verified | Guangzhou to Seoul. We checked-in very smooth and the ground staff very nice, the lady who helped us choose a couple seats by the window. It is inconvenient for us to take a shuttle bus to board because the aircraft is parked at an outer-bay. The staff made me feel very comfortable during the journey. The flight didn’t offer the independent entertainment equipment and WIFI is not available, the food in-flight does not taste good as well.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Seoul |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"food tasted just so-so"
Huahong Li (China)
✅ Trip Verified | Guangzhou to Zhengzhou. It rained so heavily early in the morning that I was really worried that my flight might be cancelled. Luckily it wasn't. The ground staff was efficient and I checked in with one piece of luggage within just a minute. We boarded the plane without bridge, and the weather did not look good. After a long time of getting onto the plane, finally I could take a break. The seat room was a bit narrow though I wasn't a big guy. And the food served tasted just so-so.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Zhengzhou |
| Date Flown | June 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"hardware was just so-so"
Xinnan Feng (China)
✅ Trip Verified | Wuhan to London. I was travelling with my family. I and my kid sat in the business class and my family sat in economy. I must say that the crew was very nice and friendly. But the hardware was just so-so comparing to the other 5 stars. There was no wifi for this aircraft and the inflight entertainment system was a little bit old and not user friendly.The food was ok but for alcohol no many choices. In economy the crew took good care for my family which was a good point.
| Aircraft | A330 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Wuhan to London |
| Date Flown | July 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"a good sleep onboard"
1 reviews Zuqi Zhao (United States)
✅ Trip Verified | Guangzhou to San Francisco. I could have a good sleep onboard because it departs at night. Terminal 2 in Guangzhou is new and beautiful. I found a lots of food with reasonable price there. Boeing 777-300ER is stable and quiet airplane. I was shocked that they don't offer WiFi onboard. Flight attendants were nice. I was sleeping when they were serving dinner. But when I woke up, the flight attendant ask if I'm ready for dinner at the midnight.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to San Francisco |
| Date Flown | June 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"staff was friendly"
Yujia Shi (Hong Kong)
✅ Trip Verified | Guiyang to Melbourne via Shenzhen. An excellent job by the check-in counter of China Southern Airlines in Guiyang, she reminded me about the transfer details. However, the cabin seat is not so spacious to me and I found wifi is so poor. It is something that needs improved. When I arrived in Shenzhen, transfer is smooth, and staff was friendly. Thanks a lot for this professional service.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guiyang to Melbourne via Shenzhen |
| Date Flown | June 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
