"I am really grateful"
1 reviews Kezhen Ouyang (China)
I purchased the China Southern Airline ticket for my son from Lhasa to Guangzhou via Chongqing transit. Because my son is only 10 years old, he travelled as an Unaccompanied child. As I was worried, the ground staff explain to me a lot, told all the formalities and that the cabin crew is responsible for special care of him. When the plane landed the next day I received the China Southern Airlines email with photos of my son meals. My son told me a flight attendant was with him, kept asking him about going to the bathroom, taught him a lot of kids flying safety knowledge. I am really grateful to China Southern Airlines.
| Aircraft | A319 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | LXA to CAN via CKG |
| Date Flown | January 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"purchased an upgrade"
Youjia Ma (United States)
I was on flight CZ399 from Guangzhou to New York, and took the onboard offer to purchase an upgrade from economy class to first class - you receive the Economy class meal service, but have the benefit of first class seating, service etc.. The crew members were super nice and helpful. Facilities were really cozy and comfortable. I was able to lay down for an 8 hours nap on the flight. Choices for movies are abundant and up-to-date. . I got Chow-Mein, fish, and omelette on my way to New York and they were delicious. I will choose to fly with China Southern first class again next time.
| Type Of Traveller | Solo Leisure |
| Seat Type | First Class |
| Route | CAN to JFK |
| Date Flown | January 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"appreciate this flight"
1 reviews Guiling Yao (Canada)
I selected China Southern Airlines CZ0330 for my trip from Vancouver to Guangzhou. The Boeing 787 is advanced, equipped with new entertainment. This was a long trip taking around 12 hour, I felt not exhausted. The entertainment is varied from music to movie, and I was satisfied with the cabin service. I have choice of meal, and I like it. Anyway, I appreciate this flight.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | YVR to CAN |
| Date Flown | January 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"a wonderful experience"
Lu Li (China)
Sydney to Jinan via Guangzhou was a wonderful experience with China Southern Airlines. From Sydney to Guangzhou a most professional cabin crew, who were efficient and helpful. Enjoyed flying in comfortable cabin, and even after almost 10 hours journey it's still tidy. I'm impressed by all aspects of service and efforts that the cabin crew have ever made. Great entertainment system, a wide variety of movies. The ground service is not very quick, all the luggage from transfer passengers are put on the conveying belt later than other ones - it's a little bit unreasonable
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | SYD to TNA via CAN |
| Date Flown | January 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"generally a pleasant trip"
Tiejun Tang (China)
Guangzhou to Beijing on 7th January with China Southern Airlines CZ3103. I travel back and forth almost every two weeks and around 60% of the time I choose this flight because the time works best for me and the price is usually good. I'd say that on this flight the plane is much cleaner and of course the entertainment on Boeing 787 is so much better than that of Boeing 737, also the service was rather satisfying as the flight attendants were friendly and helpful - unlike the ground staff I encountered. Would definitely wish for better food, but generally a pleasant trip.
| Aircraft | Boeing 787 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | CAN to PEK |
| Date Flown | January 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"cabin service was top-notch"
2 reviews F Yang (Hong Kong)
Flew China Southern Airlines from Los Angeles to Guangzhou on 3rd January, I was offered upgrade to first class at check-in at a good price. Very nice lounge at the LAX terminal co-shared with Korean Air. Cabin service was top-notch, assistance with carry-on luggage, welcome drinks, flight introduction and meal orders. Cabin crew were with keen eye for details. In-flight entertainment and flat-bed seat were very good although it's a 5-year old A380.
| Aircraft | A380 |
| Type Of Traveller | Business |
| Seat Type | First Class |
| Route | LAX to CAN |
| Date Flown | January 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"flight attendants were nice"
Mike Chua (Singapore)
Excellent business class route from Singapore to New York via Guangzhou. Timing is good, transit time was efficient and Guangzhou transit simple. There were no security checks in Guangzhou for any transit passengers. The China Southern lounge is good, can take shower. Onboard the A380 the business seat is awesome, I like the window single seat, total privacy and with view if needed. The route normally flies thru Arctic with spectacular view. Being an Asian, the flight always provide choice of vast variety of Asian, particularly Cantonese food, matches my appetite well. I can be sure I always sleep well with the flat seat. The entertainment program is good too. The flight attendants were nice, and service oriented with great attitude.
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | SIN to JFK via CAN |
| Date Flown | January 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"staff helped us"
1 reviews Min He (China)
Our family take China Southern Airlines flight from Los Angeles back to Chongqing via Guangzhou. The CAN transit link is convenient for ground baggage clearance, and ground staff assist our luggage to Chinese customs inspection. Flight attendants recommend their signature beef noodles, inflight entertainment system has a lot of new movies, a lot of choice. Onboard crew and ground service staff helped us when I forget important documents on the plane.
| Aircraft | A380 / A319 |
| Type Of Traveller | Family Leisure |
| Seat Type | Business Class |
| Route | LAX to CKG via CAN |
| Date Flown | January 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"flight was on time"
Robert Walbeek (China)
Shenyang to Chengdu via Yantai with China Southern Airlines, the flight was on time which is usually the case with early morning flights. A short stop in Yantai and then onto Chengdu. Food on the first segment was an unidentified piece of bread with a filling - I passed on this. The second segment was some inedible fish - oily, no taste and unpleasant smell, and I passed again. The airplane was clean, the toilets were clean.
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | SHE to CTU via YNT |
| Date Flown | January 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"service with a smile"
Yaacov Moyal (United States)
I flew China Southern Airlines CZ328 from Los Angeles to Guangzhou on 28th December. It was a pleasant fight with nice refreshments. Very helpful flight crew gave good service with a smile. The seat was comfortable and the lavatory was clean. All in all a great flying experience, and I would definitely fly with China Southern again.
| Aircraft | A380 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | LAX to CAN |
| Date Flown | December 2015 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
