✅ Verified Review
| China Southern could be an okay airline in economy. Flew Chengdu to Amsterdam via Guangzhou. Helpful flight attendants, uninspiring airline food, 2 rounds of drinks (although timed in a manner that leaves you eating the food dry), video on demand with a mediocre movie selection. However, the explosive growth of air travel in China in general and at CZ's home base in Canton in particular made the journey a miserable experience. In short, every flight was delayed, without anyone explaining anything, and 5 out of 6 bags of our party (and many more of fellow pax) were sent somewhere else and/or were delayed. To illustrate the misery, let's just recount the transfer at Canton: STA 10 pm. Delayed first leg from Chengdu (40 minutes). Just 0.45 mins left to cross two terminals, go through customs, security, passport control, and the mandatory path through duty free, plus finding the gate. CZ had other plans. Since this very plane was earmarked for technical service that night, they didn't bother to offload the passengers at the terminal but instead went for the hangar right away, at the far end of the airport, almost full circling the airport once. Waiting for the bus (15 min). Riding the bus from hangar to far end of terminal 1 (20 min). Crossing Terminal 1 (10 min). Passing the bridge to Terminal 2 (5 min). Crossing Terminal 2 (10 min). Passing Customs, security and passport control (30 min). Walking along closed Duty Free. (5 min) Finding gate. Gate is downstairs, where the regionals are supposed to be boarded. Finding 5 intercontinental boarding lines crisscrossed through 5 regional prop airliner sized gate space. Last persons to arrive. 5 more missing. Waiting, calling out, waiting. Boarding a minibus for the last four of us. Driving at 25 kms/h across the tarmac, past hangars (again) until almost reaching one of the runways, turning right, along full length of cargo area. Full Stop. Finding airplane waiting in the dark at the very far end of the airport, next to the runway threshold. Boarding airplane. Settling in assigned seats. Passenger announcement. "Flight will be delayed, because we are still waiting for the flight documents."