Cathay Pacific Airways

✅ Verified Review | Flew London to Adelaide via Hong Kong on Flight CX256 and CX173. Cathay lounge at London was quite busy but we got a seat OK. Flight was 1 and 1/2 hours late departing the reason given was that there had been an accident on the M4 and the crew were delayed arriving from their hotel in London. Once on our way the service was very good, cabin crew were attentive and addressed my wife and I by name whenever they served drinks or food. Good quality champagne served. Inflight entertainment had a good selection of films, but the TV choices, particularly comedy programmes seemed to be mostly US shows. Seat was very comfortable and when set as a bed we managed to get a few hours sleep. Toilets cubicles were of a good size and always seemed to very clean and well stocked with towels, etc Flight was further delayed when arriving in Hong Kong so the 3 hour stopover we originally had scheduled was gone and we did not have time to have a shower and change in the Lounge as the next flight was already boarding HK to Adelaide was in an A330, same seat layout but seemed slightly smaller spacing. Service was again faultless and flight landed on schedule. Bags were delivered promptly and we were out of the airport in less than 30 minutes from touchdown.

✅ Verified Review | Sydney to London on CX100, CX255 both on B777. Check in was quick and easy with fast track through security and immigration. UK passport holders can use the E-gates at Sydney airport which saves time. Cathay use the Qantas lounge at Sydney, which was extremely busy and not helped by QF1 to London, via Dubai, being delayed. We managed to get a seat, but the lounge was not good. Once on board the familiar good service from Cathay, with very attentive and polite cabin crew. Champagne Deutz, Brut Classic to start was very welcome. Meal service was good, my wife and I both had the seared barramundi, which was tasty and light. Film selection was updated for the new month and included some of the latest films including La La Land. Supper served prior to landing in HK and the Nasi Goreng was very tasty, but almost too large a meal! Flight arrived on schedule. Cathay have a number of lounges in HK and we took the opportunity to have a shower and change prior to the next flight onto London. We used the Wing Lounge, this was quite busy, but we were able to get a shower cubicle each without a wait. This was immaculately clean and stocked with fresh towels and toiletries. CX255 departed on schedule, this flight has the 4 class configuration with a large business class cabin, however service was still very good. I passed on the initial meal service to get some sleep. The flat bed is OK for someone of my height (1.83M), although quite narrow if lying on your side with knees bent. Managed to get a few hours sleep. Cathay provide bottles of water for each passenger so easy to keep hydrated during the night without needed to call for water. Breakfast served before arrival in London I chose the Dim Sum selection, which was good and did not taste like it had been on a plane for 12 hours! Usual stacking prior to landing at LHR but we touched down on schedule and we were through the airport in 30 minutes.

✅ Verified Review | Taipei to Hong Kong. If you want to pre-book seats they charge you more. Luckily we did not fall in the trap and there were still abundant seats available for selection at online check in. Obsolete interior of cabin. The entertainment system hung after using for 30 min and did not respond until the end of the journey. The lunch consisted of a chicken pastry without noticeable chicken, a cookie and one pack of sugary lemon tea. No choice of drinks or food was given. The menu was the same for the outbound flight as on return. Narrow legroom. Flight attendants were courteous. However, two cabin crew standing at the back of the cabin talked too loud, which was annoying for us sitting at the last row. The flight was on time. Relatively smooth check-in process which did not require us to print boarding pass since we had a QR code. Overall it was not worth paying so much for such a mediocre service.

❎ Unverified | Paris to Sydney via Hong Kong. We found the staff helpful and considerate. Travelling economy was not much fun, as it was cramped and we are old. If we travel again, we will try to upgrade. The food was okay and the service good. The toilets were clean and overall we found travelling with Cathay Pacific good.

✅ Verified Review | Penang to Shanghai via Hong Kong. PEN to HKG route uses an older A320 while HKG to Shanghai uses a newer Airbus. Efficient timing and inflight service, better food quality on Hong Kong leg to Shanghai and back, but food on Penang Hong Kong leg was not bad too. IFE is good with lots of choices. Never had a flight delay having flown 8 legs with the airline.

✅ Verified Review | Even with Silver Marco Polo club status, I was lucky enough to get an upgrade from Premium economy to Business for the 5hr flight to Hong Kong. Cathay Pacific seem to do a great job of looking after their frequent flyers. The lounge at Haneda is a haven of peace and calm and a great place to relax. Even though it was a 4 class Boeing 777, the plane appeared full. Departure and arrival on time. Professional, welcoming and attentive staff throughout the flight. Only complaint was the (Chinese) main course of the meal that was rather gloopy and unappealing, although the rest of the service was very good.

✅ Verified Review | Flew Hong Kong to Vancouver. I am a big fan of Cathay Pacific and have retained loyalty over many years now. They have never let me down and I am confident they will always be as supportive as possible in the event of travel difficulties. I no longer live in Asia so opportunities to fly with them are limited. I now will drive 150+ miles across the US/CAN border specifically to fly with them. The only thing I can find fault with is the food service which is perhaps the biggest disappointment and certainly could be stepped up a notch to give a top rated PE experience. This return flight was very full. We left the gate a few minutes late but arrived on time. Despite it being full, the PE cabin was served with the usual efficiency and professionalism of CX. The only downside to the 4.20pm flight is the absence of a dedicated toilet for the PE cabin but otherwise a great flight which was enjoyable and passed quickly and comfortably. Arrived in to YVR in good shape which I feel justifies the extra cost of PE. As always, kudos and thanks to CX.

✅ Verified Review | Always nice to step on to Cathay Pacific, especially after a number of recent flights on American based airlines. Greeted on boarding and welcomed with a glass of champagne. Premium economy seats comfortable and smaller cabin relaxed and quiet even cabin PE was almost full. Efficient and friendly service throughout the flight, appropriate for the departure time from Vancouver. Food was acceptable. Arrived in to Hong Kong on time and in good shape.

✅ Verified Review | Tokyo Narita to Hong Kong. I have previously flown Cathay Pacific long haul and regionally within Asia in business class and have nothing but praise for the whole experience. This was the first time I have flown in coach with them. My only complaint is the seat itself. It was one of the most uncomfortable seats I have ever sat in. I was in the first row of the economy section so leg room was also partially restricted because of the bulkhead, but it also had virtually no recline and the seat back was almost like a piece of wood. The flight was almost 5 hours and was pretty uncomfortable. Not taking the bulkhead would have been better as I would have at least been able to stretch my legs under the seat in front. I'm only 5' 10" so it's not like I'm overly tall. If you do want bulkhead in the first row then select the 3 seats on the window side as they do have more legroom. Aside from the seats everything else was great. The IFE is extensive and the service and food were very good. I'll still fly Cathay Pacific again but will just be more careful on seat selection in coach.

✅ Verified Review | Manila to Hong Kong return. Had a family vacation in Hong Kong via Cathay Pacific. Appreciate the fact that we were upgraded to Premium Economy. The seat is big and legroom is spacious. Can't complain even if the meal served was the same as those in the Economy Class. The aircraft is new and very clean. Noise coming from the engine was very minimal. Overall, I was happy flying Cathay Pacific. Wifi onboard is available for a fee.