Alitalia

Rome Fiumicino - Milan Linate and return. First flight on a full A319 we were served a drink and a muffin by a professional cabin crew. we landed in Milan 10 min early. The return was in the late afternoon of the same day it was operated with a quite empty A321 so i had 3 seats for myself. The flight was relaxing and also this time we arrived before the scheduled time. I will definitely fly Alitalia again.

Flew Alitalia from Rome to Lax on September 4 2013. Nice newer Boeing 777. They got us home safely. And the entertainment system was good. Otherwise the flight was less than satisfactory. Absolute minimal effort on the part of cabin crew. Lazy lazy lazy. Food Terrible. I was in Business class Ask for a Bloody Mary "Sorry only beer or wine" Entire cabin crew hiding somewhere most of flight. Walked all the way to the back galley to find a Stewardess. Again she informed me only Beer and Wine were available. I am still confused by this. I will avoid Alitalia in the future.

I flew Alitalia 4 times in the past 4 days. First flight was from Tirana International Airport to Rome Fiumicino on Sep 19th. Flight took off and landed on time so I guess this flight was pleasant on an A320. There was a choice of salty/sweet biscuits and a drink Pepsi/Water/Bravo and wine! Then I flew from Rome Fiumicino to London City Airport. I was travelling with my family and upon reaching our gate at Rome Airport we decided to check in towards the end because of the large lines of people waiting. For no reason whatsoever no bus came to pick us up for the next 30 minutes. Flew an Embraer plane to London which was rather odd considering the duration of the flight. I then flew yesterday Sep 22nd 2013 and the flights had similar problems. London-Rome took off at least 30 minutes late because of a busy runaway. Plane was an A320 once again and the flight was uneventful. Then from Fiumicino I flew to Tirana again on an Airbus A320! Flight to Tirana took off 1 hour late! In general I would fly Alitalia again.

My wife and I were in a group of 47 travelers flying Alitalia from New York to Rome and return. We have been on hundreds and hundreds of flights but our experience Alitalia recently is perhaps the worst ever. The primary reason was the seating situation. We were flying economy plus but most of the group was in economy. Not only were seats jammed together but they did not recline. It appeared they were moulded plastic seats with cushions that slid down a bit to offset the lack of replying. It was agony. The entire group without exception were totally negative on the seating situation. several of our group found themselves in seats that had metal boxes on the floor so they could not extend their legs fully. 'Breakfast" on our return flight consisted of two pieces of cake. Coffee was consistently lukewarm. Stay away from Altalia at least on their JFK to Rome service.

Flew from Vienna to Rome on 24th September at 11.20 am which took about 90 minutes. We were served a drink and a small packet of something that the Italians should be ashamed of. I asked one of the flight attendants if we would be served lunch (since it was at lunch time) and was told "no". Very poor.

My husband who is 6'4" and I flew from Rome to LAX on July 20th. I made seat reservations when I booked the flight 9 months earlier and confirmed them 3 weeks before the flight. We were bumped from 2 aisle seats to 2 middle seats in the middle aisle. Under each seat was a metal box that took away half the leg room. The staff in Rome was very rude. The flight staff sat at the back of the plane talking for most of the flight. The air conditioning didn't work - either too hot or too cold. To top it off the food was horrible. Next time I'll settle for 2 stops as opposed to this awful airline.

This had to be the worst flight I have taken. We travelled in Premium Economy. The aircraft was clean and on time but everything else was terrible. The check in personnel in both Los Angeles and Rome were rude. The flight attendants were not much better. They served the inflight meal and returned only to pick up the trays and that was an hour later. They never returned to pick up trash or ask if we needed anything else. The food was poor and inedible. This was my first and last trip on Alitalia.

Accra - Rome Flight AZ845 Rome - Paris AZ7310. Terrible airline. Stopover time of 35 minutes schedule between 2 flights - Ridiculous knowing that the 2 terminals were extremely far from each other. Food and Beverage: Never saw such a poor offering - could not even touch the meal (and 2 of my neighbors felt the same). Luggage lost - Terrible staff (not giving any information). Poor aircraft quality.

AMS-FCO. I'm not impressed by Alitalia. I tried many airlines of the last months but this was my worst experience. Poor seat comfort. The crew came only once with water and coffee. They were very rude and were completely not interested in the passengers. Plane was old but the flight was on time.

I confirmed our flights on Friday for a Monday flight from Chicago to Rome to Verona. On Sunday I saw that the times has been changed. Flight to Rome was now 5 hours delayed and we had an 8 hour layover in Rome before landing in Verona late at night. I called but was not able to get an earlier flight to Verona - booked up. The plane to and from Rome out of Chicago was on an Air One plane - so dirty and broken down even the toilet seat was off and lying on the floor. Never again for Alitalia - disorganized and second rate.