Air France

✅ Trip Verified | Paris to Montréal. The Cabin crew was very friendly. The seat was very uncomfortable and the premium economy food and drinks the same as economy class. It is definitely not worth spending so much money for this low quality. Aircraft was old and dirty.

✅ Trip Verified | Paris to Dublin. The flight left a few minutes late but still arrived on time in Dublin. Service on board was good as is always the case so far with Air France. Very attentive and efficient. Lovely salmon dish served with a nice roll and delicious desert. Lounge in Paris CDG ( terminal 2E) was busy but still had a good ambiance. However the baggage did not come out among the first on arrival in Dublin despite supposedly having priority.

✅ Trip Verified | Bangalore to Amsterdam via Paris. It was a pleasant journey with KLM-AF flight. Flight was neat and clean, the cabin staff hostess were happy to greet us. I was little upset as I did online check-in but later it was assigned to someone else and I got a sit near to the exit - seats were comfortable. Loaded with lots of movies with different languages. But overall the journey was wonderful. Flight attendants were helpful and food also was good. Arrived Paris on time and also my connecting flight was also the same AF and from Paris to Amsterdam also indeed a nice 1 hr journey.

✅ Trip Verified | Dublin to Paris CDG. Service onboard was impeccable. Served a lovely salmon dish with a nice roll, ratatouille, cheese and a nice chocolate cake for desert. Everything was well presented and the stewardess very professional and friendly. Priority boarding was efficient but I wonder why boarding announcement was made way before boarding could start. Overall service from check in and lounge experience were good but for some reason my baggage despite flying business class and supposedly "priority " came out quite late with no priority sticker on it.

✅ Trip Verified | Brussels to Miami via Paris. This trip was the worst airplane travel experience I have experienced with an airline. Departure more than hour late from Brussels. Delay that ended at the stopover at Charles de Gaulle which left only 40 minutes for changing terminal, saving my golf bag that Air France did not want to take from Brussels because luggage out of dimension. At Charles de Gaulle, the operator, following a telephone call that she gave in our presense, was assured that the golf bag would be on our plane (AF90) despite our late arrival at our stop over joining the M50 boarding gate with shuttle to Terminal M and run to the end of the 300 m long hall where M50 gate is located without any help with electric car. After landing in Miami, waiting 45 minutes in the plane before a door could receive the passengers. After the customs formalities, waiting for the arrival of my golf bag. After +/- 45 minutes we were told that my golf bag was not on the plane (like 65 other luggages). Air France Miami assured me that my luggage would arrive the next day (Friday March 2). From there, it was only disappointment on disappointment because the luggage was not there the next day nor the day after. After multiple complaints, phone calls from us, it became apparent that the situation on the Air France’side was no longer under control since a mundial research had been launched. As a result, I bought what I needed to be able to practice the sport for which we are in Miami. Air France had assured me, in a mail, that the Company would refund me on the basis of the supporting documents. I sent the vouchers. After 6 days, the luggage was found and now, the Company tells me that they will refund only 20,7% of my expenses. The position of Air France which is intended to be a major airline is at least astonishing or intolerable. So I expect the full refund of my expenses.

✅ Trip Verified | Flew Rio de Janeiro to Paris. Boarding was quick and flight left on time. Pre-dinner drinks and dinner was served shortly after takeoff. Good food and wine. After this the flight attendants were conspicuous by their absence. I had to find them several times to get water. On one occasion they filled my bottle which I had been drinking out of from a larger one - not very hygienic if this is standard practice. Seat not as comfortable on this aircraft as on the Caribbean version of the 777-300.

✅ Trip Verified | Flew London Heathrow to Lima via Paris CDG with Air France. Check in for the priority queue was slower than I'm used to but that could be passengers being clueless and arguing about the size of their hand baggage etc. Can't really blame the airline for dumb passengers. The short flight was good and attendants friendly. A light cold breakfast with warm croissants and bread rolls was sufficient. The CDG-LIM leg was in a B777-300 3 class Caribbean configuration with 14 business class seats in two rows 2-3-2 layout. Good attentive service and excellent food and drink as you would expect from Frances' national carrier.

✅ Trip Verified | Casablanca to New York JFK via Paris. My bag was supposed to be on board AF Flight 0006 which arrived March 3 at JFK. That was 8 days ago. I have been tracking it from Casablanca to JFK all week. It has been in the Delta baggage claim, Terminal 2, for over two days now and nobody seems able to collect it to the Air France terminal and transport it to my home. They say they have "escalated" the process but the bag still languishes at Terminal 2. I have not had my bag for 9 days. How is this company so inefficient that they can't accomplish this task? I have been calling everyday, sometimes twice, and they say they have it but it doesn't get to me. In Casablanca, Air France staff were unhelpful if not rude. At JFK they said it had come in but it hadn't. They are impossible to deal with. I will never fly Air France again. March 11th and I still don't have my bag.

✅ Trip Verified | Traveled on Air France many times, but this time was the worst experience. We took AF from Zurich via Paris to Sint Maarten. Delay started in Zurich instead of a departure at 06:45am flight left 1 hour later. Already advised of an aircraft change from CDG to SXM the day before - instead of the A340 operated by Air France they used an ancient B747 operated by WAMOS Air. Arrived in Paris, rushed to the gate for the SXM flight and departure was again delayed by almost 3 hours. Aircraft was old and dirty beyond belief. 2 out 4 toilets out of order, drinks and food horrible. After the first 10 rows in Economy they ran out of basically all drinks, beer, wine etc. Crew was unfriendly and spoke Spanish, there was one Flight attendant in an Air France uniform, she went around and talked to passengers, many of them furious. Being a frequent flyer I know aircraft change can happen for several reasons but for a large carrier such as Air France this option is not acceptable.

✅ Trip Verified | London to Rabat via Paris. This was my second time. First time I travelled last year and flight was one hour delayed. This time the flight was 3 hours delayed and then the connecting flight left us and they put us in terrible hotel and next day the flight got two hours delayed because technical issues and returning flight was 2 hours delayed. I will never recommend Air France.