Aegean Airlines

✅ Trip Verified | On holiday with my wife. An evening direct flight from ATH to MAD with Aegean Airlines. Check in was efficient and quite speedy. Was a problem when the departure gate changed about 20 minutes before departure time and was not easy to find due to works at the departure area at ATH. After we got there, there was a further delay of approximately 30 minutes, which eventually most of it was covered by the pilot and arrived at Barajas T2 only about 10 minutes late. Onboard, service was good - staff were polite, food was very good and inflight entertainment was satisfactory. Also, cabin was clean. I do not award "full marks" due to all these luggage restrictions, which have become entrenched in the majority of world's airlines but especially european ones.

✅ Trip Verified | Zurich to Heraklion return. Hats off to Aegean Airlines! My wife and I have been flying to Crete each summer for the last eight years. In the past we have flown with a Swiss charter air line. Which was a pain in the butt, for we had to travel when they did, not when we wanted! This time we went with Aegean Check in at Zurich was just outstanding, AAS did their best to move things along even with a long line, done in less than 20 minutes. This was a late night flight, It left on time, and the in flight service was one of the best that I have experienced in a long time. The only interesting comment I can make about the flight down, was the landing, let's just say it was a copilot landing. The best part of the trip was the return flight. Those of us who have traveled to Heraklion, know that the airport is a pit of pain and agony. I will address this issue, in a separate review,for things have changed. With Aegean they have there own separate check in counter, and a self check in, away from the madding charter craziness. Checkin was completed in 10 minutes! This was just fantastic! Where in the past it took hours! Ther was only a slight delay in takeoff due to weather/air traffic in Zurich, in flight service was outstanding again. After 14 years of long haul air travel for work, I have to give Aegean four stars in respect of outstanding service!

✅ Trip Verified | London to Athens. I pay £16 to sit in a seat at the front that has a curtain right in front of me. Then there was no space for my luggage so it’s down the back which means I have to wait for the plane to empty before I can get it although business class empty cabinets. I am a silver member and the supposed 2 free ticket upgrades have never been available.

✅ Trip Verified | Mykonos to Athens. Check in smooth and easy - decided to print my boarding pass, as my mobile phone battery was dying. No paper on the e-check in machines, so had to use the desk, but this was quick and easy. Security in Mykonos airport was a breeze. Not enough seating on the gate. Aircraft arrived on time and was prepared for departure at a record time. Boarding was easy, both from the front and back - we just had to walk to it. Also quick and smooth. Full flight. They had asked some people to give their hand luggage for storage, so there was enough space on the cabin. Initially we were told that due to heavy traffic in Athens we'd have to wait 35', however better assignment was requested by the captain and we left just with 10' delay. Crew very professional. We were offered a greek local snack in this very short flight 25'). Landing on time. It was a pleasant flight.

✅ Trip Verified | Jeddah to Athens. The seating is economy with the center seat blocked. There is no entertainment system. No coat chef, amenity bag or blanket. There were pillows and newspapers. The single attendant for business class was not available. The window blinds in the cabin were not closed so when the sun rose the cabin was flooded with light. The product is terrible. This is a 3.45 am departure (3hr 30min flight) and there are no services to accommodate night flight passengers. Turkish flies a similar route and is markedly superior product.

Not Verified | Athens to Chania return. Was pleasantly surprised by Aegean having no idea what they would be like. It’s only a short flight but each flight was on time, boarding started when it said it would, crew are very friendly and efficient. Would definitely fly again.

Not Verified | Who knew that this airline was so great! On a short 30 minute flight from Athens to Santorini you still get served mints and a snack. New planes with generous seating I would definitely fly Aegean again. Certainly worth the few extra bucks for great service and comfort. Not 5 stars as Santorini airport is a disaster and although Aegean doesn't own it, would love to see them put pressure on investing in its infrastructure.

✅ Trip Verified | This review is about my recent trip with a friend from Athens (ATH) to Tel Aviv in the Aegean business class. 1) Athens airport: The airport in Athens has several lounges. Having a Star Alliance Gold card, we checked-out the Lufthansa lounge in the Schengen area before we made our way to the Aegean Lounge in the Non-Schengen area. Both lounges are above standard, but the Aegean lounge is better and we especially enjoyed the smoothies and sweets. Considering it is the flagship lounge of Aegean at their main hub, I wonder why it does not have shower facilities and an area to relax/sleep. On the other hand Aegean focusses on short- and medium-haul flights and does not find it necessary. 2) Seat: It would be great if Aegean would have a real business class chair. But like most – if not all – European airlines the business class had regular economy class seats with the middle seat being blocked by a table. The armrests could be moved sideways so the seat was wider. The seats in the first row offer enough legspace – only the emergency exit row in economy class has more legspace. There were no power outlets in the seat. 3) Onboard product: We found it nice that we were given menu and a wine carte. In addition to the meals offered onboard, business class passengers can pre-order other local dishes as well as special meals. I pre-ordered the Moussaka and it was really good. The airplane had overhead monitors were a film about Greece was shown. No WiFi and no personal device entertainment. 4) Verdict: Aegean offers a very good business class product compared to other European airlines. Seats should have power outlets. We were on vacation so power outlets and wifi were not that important to us. The onboard service is above standard and that is what was important to us.

✅ Trip Verified | Great service from check in to landing. Check in agent was very polite. The boarding was Excellent. The food onboard was delicious and tasty. The cabin crew was kind too.

✅ Trip Verified | Munich to Athens. We travelled in economy class in a tariff that includes luggage. Aegean is a member of Star Alliance, my friend holds an Aegean Gold Status and I am a United 1K. That gave us some advantages such as using the business class check-in, fast lane security and lounge access. The check-in in Munich is handled by Lufthansa and the agents were nice and professional. We used the business class counter and did not have a lot of wait time. Lufthansa lounges in Munich are good. Seat: Aegean sells seats in the emergency exit row, I find it disappointing that these are not offered for free to Aegeans/Star Alliance gold customers at the time of booking or at check-in. The airplane was full and we had seats (aisle and middle) in the back of the plane. The seat spacing was comparatively very small. Onboard service: Even in economy, we were offered a full meal. Aegean offers a good selection of wines and soft drinks. The crew was very friendly. Aegean offers very good onboard service but the legspace was horrible. That is why I am subtracting three points. We had redeemed Upgrade Vouchers and were on the waiting list. Although seats were empty in Business Class (and up for sale), these were not released before take-off. Too bad.