“service great as always”
92 reviews Michael Schade (Germany)
✅ Trip Verified | Boarding via a bus gate, I am grateful that Qatar finally changed its policy and let Business class pax board first. Flight on time, service great as always in Qatar business class. I tried to pre order my meal through the app, which was not working. 4 emails about the issue to customer services remain unanswered till today. The big letdown on this flight was the catering. The flight departed Doha at 3 am, and got into Colombo at 9.30 am. A big 4 course meal was served after take off at about 4 am, and no breakfast was served upon arrival. I saw hardly anyone eating on this flight. Does Qatar really expect their passenger to have a 4 course meal at 4 am? And why is there not even a light breakfast on arrival, as it is for comparable flights, e.g. Doha to Bangkok? All passengers want to do on a red eye nightlight is to sleep, and eat something before arrival.
Aircraft | Boeing 788 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Doha to Colombo |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Would fly with them again"
E Calensca (Australia)
✅ Trip Verified | Excellent food and flight attendant service. Shanika is an exquisite stewardess. Qatar Airways have become a very good carrier. Would fly with them again.
Aircraft | Boeing 777 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Doha to Melbourne |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"flights were steady enough"
65 reviews Richard Laycock (United Kingdom)
✅ Trip Verified | The flights were steady enough, both legs were a different experience. I have flown with Qatar airlines a few times and I think that they are average. In flight entertainment was different on both flights. My food was average and not very tasty. Cabin crew are friendly. Biggest negative was before taking off from Doha we were sat on the plane for an hour without air con and it was extremely uncomfortable.
Aircraft | Boeing 777-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Manchester to Bangkok via Doha |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Will recommend to others"
Harvinder Bakhtawar (Germany)
Not Verified | First time taking this as recommended by my friends, was sceptical but in the end enjoyed the flight and Doha Airport. Staff keep feeding till you are full. Friendly staff and clean plane. Exciting Airport with lots of shopping and eateries (Asian, Indian, Fusion). Value for money. Will recommend to others and taking this airline again.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Munich to Kuala Lumpur via Doha |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"just one meal on this flight"
92 reviews S Maschel (Netherlands)
✅ Trip Verified | There was just one meal on this flight. Service was unorganized and took 3.5h to complete. Food was presented on a tiny tray and was not good in terms of taste and amount. There was no 2nd sandwich service as they used to do on flights to Europe. When I asked the purser why there is no more food, I was told that the Boeing 787 does not have enough storage space, since catering to Europe is done on Doha for the in and inbound flight.
Aircraft | Boeing 789 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Doha to Frankfurt |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"given completely different seats"
Daniela Pachova (Bulgaria)
✅ Trip Verified | Reserved aisle seats 3 months prior, as I have problems with my hip joint and need to extend the leg. At the time of the checking we were given completely different seats, in the middle, and separated from my friend I was traveling with) . Complete lack of cooperation and understanding from the airport Qatar staff and the person at the check in desk was rude and arrogant to me. The seats in economy class were very uncomfortable and my food was horrible.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangkok to Sofia via Doha |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Very happy with Qatar Airways"
Juliet Mowbray (Sweden)
Not Verified | Very happy with Qatar Airways, A little bit cramped with space on the first route from Copenhagen to Doha. The crew know what they are doing and the service is good as is the food served
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Zanzibar to Doha |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Service and catering very good"
92 reviews Michael Schade (Germany)
✅ Trip Verified | Swift and friendly check in at BKK airport, boarding well organized and smooth. Aircraft ex Cathay Pacific aircraft with more comfortable seats than the Qsuite. Service and catering very good. WiFi not working throughout the flight. Oryx Entertainment system on CX leased aircrafts a watered down version of the usual system with limited Movies and Music choices. Flight on time
Aircraft | Boeing 777ER |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Bangkok to Doha |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
“marred by inconveniences”
Mary Le (United Kingdom)
Not Verified | The delay of my flight from Haneda to Doha caused a bit of chaos upon arrival. Despite my efforts to reach the gate promptly, I was denied boarding due to luggage issues, and the lack of assistance added to the frustration. I paid for an Economy Comfort package, which was supposed to include an aisle seat. However, upon boarding, I was informed that no aisle seats were available, despite assurances beforehand. Additionally, my luggage tag was lost during the boarding pass exchange, leading to further uncertainty upon arrival in London. What was meant to be a 19-hour journey turned into a 27-hour ordeal. When I requested assistance from staff regarding a re-arrangement they promised to get back to me within 5-10 minutes, but no one followed up until I reached out again. The security queue at Heathrow on departure from the UK was incredibly long, with a wait time of about 1.5 hours just to get through. Overall, while the crew onboard was courteous and provided great service, the experience was marred by these inconveniences.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Tokyo to London Heathrow via Doha |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"seat wouldn't stay up"
Brian English (Canada)
✅ Trip Verified | They convinced me that I needed to pay $1500 to add my middle name to my flight, or they wouldn't allow me on the plane. When I got to the airport, they didn't put my middle name on the ticket and I didn't have any issues. I paid $2300 to upgrade our seats to business class from Doha to Montreal. Not even an hour into the flight, the seat reclined on its own, pinching my leg. The seat wouldn't stay up the rest of the 13.5 hour flight.
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Doha to Montreal |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |