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QATAR AIRWAYS Passenger Reviews and Customer Trip Reports
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QATAR AIRWAYS customer review : 29 August 2009 by J Legrand (USA)
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Trip Rating : 8/10 |
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Value for Money: |
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Cabin Flown: | Economy |
JFK to TRV roundtrip. Check-in line at JFK was very long (seems to be the case with most
airlines dealing with a lot of India-bound passengers) - I got there 4.5 hours in advance of
departure and I was still around #50 in line! Anyhow, the check-in agents got to their
positions 4 hours sharp before departure, and once they were in position handled the crowd
very quickly and efficiently - a world of difference from US airlines and their "check-in
kiosk" nonsense. I managed to get exit row seats all the way to India, but a word of warning:
make sure your carry-on weighs less than 7 kilograms, they are strict about weight limits. But
even with a carry-on within limits I still had trouble at Doha when trying to board my
connecting flight to India. A gate agent made anyone carrying more than a purse or briefcase
check their carry-ons, no exceptions. I don't know what the issue was, I wasn't pleased giving
up my carry-on with fragile valuables but they wouldn't budge - not even when I told them it
was within weight limits and had been carried on board the flight from JFK. But apart from the
carry-on nonsense the rest of the flight was OK. Food from JFK to DOH was a choice of two
Western entrees and one Indian vegetarian entree. My breakfast choice was not memorable but
not horrible either. They had turkey and veggie wraps available on request between the meal
services, along with Ben & Jerry ice cream. The AVOD entertainment was excellent - tons of
international cinema and music. The flight crew was mostly from the Indian Subcontinent as
seemed to be around 95% of the passengers. DOH airport is a little sad for a major
international hub - small and antiquated, but okay for a 1-2 hour layover like mine. DOH-TRV
was interesting - they had only Indian food available, and when they got to my seat they
claimed they were completely out of the chicken curry entree and only had the Indian cottage
cheese entree - when I informed them I was lactose-intolerant a chicken entree appeared. I
still wonder why they claimed they were totally out of chicken? But all this is of little
importance, given that the flights were on time and bags arrived intact, even my precious
carry-on that they confiscated at DOH!
QATAR AIRWAYS customer review : 13 August 2009 by Marius Radde (Germany)
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Trip Rating : 9/10 |
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Value for Money: |
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Cabin Flown: | Economy |
FRA-DOH-HKG return. My first time on Qatar Airways. FA's friendly on all four flights, the
Captains announcements helpful. Space for legs was very big, there were two meals served on
each flight. Passengers always got menu cards before and the food was excellent. Inflight
Entertainment Program was also good, although movies were not really up to date. All in all
four great flights aboard Qatar Airways.
QATAR AIRWAYS customer review : 3 August 2009 by D Booth (Indonesia)
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Trip Rating : 9/10 |
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Value for Money: |
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Cabin Flown: | Economy |
CGK-MAN via DOH. Difficult to find fault. Excellent food and plenty of it, comfortable seat
and on time for all segments. This time around there was no scrum at security while transiting
at DOH which marred previous flights on this airline.
QATAR AIRWAYS customer review : 31 July 2009 by Subin Varghese (UK)
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Trip Rating : 8/10 |
 | Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-DOH-COK return. LHR-DOH on an A330 which was clean, seats very comfortable, IFE was
excellent /variety of movies, games and music to choose from. Cabin crew very friendly and
helpful, the food lacked in quantity. DOH-COK on a smaller A321, flying time was 4 hrs.
Aircraft didn't had personal IFE however it had an overhead screen on which movies were played
throughout the flight - food was very good on this flight. Cabin crew was not as friendly as
on LHR to Doh flight. COK-DOH-LHR, a 10 hour stay in Doha was tiring but we used the Oryx
lounge. DOH-LHR was an A330, again with excellent IFE and food very good. Cabin crew
professional and helpful. Overall a very good experience with Qatar.
QATAR AIRWAYS review : 31 July 2009 by A Majeed (USA)
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Trip Rating : 8/10 |
 | Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
JFK-DOH-KHI-DOH-JFK with 2 young babies. JFK-DOH-KHI was a truly 5 star experience. Doha
airport is inconvenient for passengers with young children; there are no gateway bridges here.
Passengers must deplane from the stairs and take a bus to the terminal. KHI-DOH was empty on
a B777. The food and in-flight entertainment was great on all the flights.
QATAR AIRWAYS review : 28 July 2009 by M Tuffin (UK)
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Trip Rating : 9/10 |
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Value for Money: |
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Cabin Flown: | Economy |
LGW-DOH-BKK Return. Happy with reasonably priced Economy class on this route on Qatar Airways.
Good connection times in Doha, seat pitch was acceptable on the 3 legs on A330 aircraft, but
outstanding on 1 leg DOH-BKK which was on new spotless and extremely spacious feeling 777-300
aircraft with fantastic mood lighting. Useful amenity kits on night time legs containing
eyeshades, earplugs, socks and toothbrush etc. Ground staff and crews on board efficient and
friendly even though some legs busy. Food plentiful and good in general with wide range of
complimentary drinks. IFE great - wide choice of films etc. more limited choice on A330 but
best on new 777-300 widescreen with double the content. Only negatives were that I didn't like
the enforced nightime window blinds being pulled down halfway through the LGW-DOH leg (flight
departed at 10.15am!) and also had an issue with online check-in on the outward leg with
system not allowing me to select seats. Generally highly recommended however.
QATAR AIRWAYS review : 24 July 2009 by A Minkov (Bulgaria)
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Trip Rating : 10/10 |
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Value for Money: |
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Cabin Flown: | Economy |
IST-DOH-SIN, PEK-DOH-IST. Flew on A319LR, A321 and A330-200 - perfect, new and clean
airplanes. Top notch service and food. Beautiful and helpful flight attendants. Fly Qatar, you
won't regret it.
QATAR AIRWAYS review : 20 July 2009 by Henrik Gustafsson (Bangladesh)
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Trip Rating : 8/10 |
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Value for Money: |
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Cabin Flown: | Business |
Business class DAC-DOH-ARN and return. Good service, helpful staff. On the night trip back
from Doha to Dhaka no night kit. Would have appreciated that in the morning. Food medium plus,
drinks excellent.
QATAR AIRWAYS review : 15 July 2009 by C Rowan (UK)
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Trip Rating : 10/10 |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-DOH-BKK and return Their Economy class is far superior than Thai, Qantas, BA and Eva Air.
You will not be disappointed with the food, service or inflight entertainment. Was impressed
with the young fleet of aircraft, A340-600 LHR-DOH and A330-300 DOH-BKK.
QATAR AIRWAYS review : 2 July 2009 by Liam Moulton (UK)
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Trip Rating : 10/10 |
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Value for Money: |
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Cabin Flown: | Economy |
HKG-DOH-MAN. Staff were competent, professional and friendly. The food was the best I've had
on airlines. The seats were comfortable - hard to believe their pitch is only 32 inches.
Entertainment IFE system also worked well and provided great choices of films.
QATAR AIRWAYS review : 29 June 2009 by Graham Viles (UK)
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Trip Rating : 9/10 |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-DOH-HKG return. Upgraded on return to Business. It was my second time with Qatar and again
I was not disappointed. Service in both classes excellent with good food and great
entertainment. Only disappointment on the return was the Premium lounge which when arrived
from HK it was very busy. By midnight it was getting quieter but they started closing areas
and yet we still had a couple of hours to wait.
QATAR AIRWAYS review : 29 June 2009 by John O'Rourke (UK)
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Trip Rating : 9/10 |
 | Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
MAN-DOH-HKG return. Good economy product, clean cabins, above average food, flight attendants
on all sectors extremely professional and friendly. Two hour connection in Doha about right
for a good leg stretch, 8hr stop-over on return, used Oryx lounge which was pretty much empty.
Overall impressed and would use again.
QATAR AIRWAYS review : 26 June 2009 by Martyn Davies (UK)
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Trip Rating : 8/10 |
 | Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
MAN-DOH-HKG return. Upgraded DOH-HKG on points. Service and food excellent in both classes.
The same crew was on the return from HKG as took me out and, as I travelled out J class, there
was consternation when I turned right into economy on the return flight. FA went to great pains
to ensure that I hadn't been seated in the wrong section. The service is beyond expectation
and needs to be experienced.
QATAR AIRWAYS review : 21 June 2009 : by Yves Roux (France)
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Trip Rating : 9/10 |
 | Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Really good comfort and service on board even if with economic class - best economy class for
Qatar Airways is deserved. Good quality and quality of meal. Cabin crew is nice. Comfort on
seat is good, lots of service on personal TV screen and place for legs is good for an economic
class. Good Doha port of call. Not bad things to say.
QATAR AIRWAYS review : 15 June 2009 : by D. Stroh (Germany)
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Trip Rating : 7/10 |
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Value for Money: |
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Cabin Flown: | Economy |
FRA-DOH-DXB return. I chose this airline because of its good reputation so my expectations
were quite high. Staff at check-in in FRA lethargic. Fortunately the crews onboard all my
flights was very attentive - great service. Aircraft on all legs very clean and seemed to be
quite new - my IFE on FRA-DOH and DOH-FRA did not work. Food and presentation was ok but
nothing special.
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