QATAR AIRWAYS   Passenger Reviews and Passenger Trip Reports an official 5-Star Airline   Add your Qatar Airways review   Qatar Airways official 5-Star ranking   Airline Reviews : A-Z Index   2009 Quality Approval Status ?

QATAR AIRWAYS review :  1 March 2009 : by V Blaxell   (Australia)

IST-DOH-SIN Economy. New A321 IST-DOH, lots of legroom, clean bathroom. Old and grubby A330 DOH-SIN and that awful IFE box beneath the seat in front of one. Can't they do something about that? The quality of the economy inflight service has deteriorated since last I flew in 2007. FAs consistently pleasant, attentive to safety, but not to swift on answering call bells or drink rounds. Doha Airport is ghastly place.

QATAR AIRWAYS review :  27 February 2009 : by K Roumeliotis   (Korea)

PVG-ATH rtn (via DOH) in J class, A330 and A321. Service was good. Check-in very good at all stations, lounge in DOH quite good, loads were low due to the recession (so even better), planes fairly new. Food good (especially breakfast). Exceptional value for money, and this is important as "Business is Business, and always better than Economy". For an airline established in 1997 they're doing pretty well.

QATAR AIRWAYS review :  23 February 2009 : by Anders Pedersen   (Vietnam)

DAR-DOH-BKK return. Excellent service, most impressive wine card ever seen on bz-class (more than 10 wines, 9 year old champagne). Food: triple options, if you can manage you can have all! Staff extrovert, kind and alert. The sector DAR-DOH is a little bit squeezed and less spacious as it is a smaller aircraft. The lounge terminal in Doha has everything, incl spa- pool. 4 hours sleep in first class cabin were kindly granted. Internet down, however (during 16 hours!). Frequent flyer programme not properly integrated in alliances, but miles granted promptly.

QATAR AIRWAYS review :  23 February 2009 : by D Donald   (Singapore)

LHR-DOH-BKK, breaking the trip in Doha for a day of "sightseeing". Check in for 7:55am flight to Doha was fast and efficient at LHR3. Access to the Cathay Pacific lounge, which is very nice. The seat is comfortable, if not 180-degree lie flat. Onboard service is excellent with good food, excellent wines and crew as attentive as any I have come across, comparable or better than Singapore and Cathay Pacific. This is where the airline earns its stars. Unfortunately, when I re-checked in for my onward flight to Bangkok early on February 11, I was informed that I would be charged 5kgs "excess baggage", even though I had added nothing to the bags except the amenity kit I had received on the first leg. US$120 poorer I lodged a protest. Long distance travellers should note the extraordinarily low weight allowances - 30kg on in Business class - when planning travel. The Premium Terminal's Business Lounge is nothing special compared with the likes of other high-end airlines' hub lounges. Uncomfortable chairs, poor drink selection, dowdy bathrooms and distinct lack of natural light. Again, the selling point is the onboard service, repeated with aplomb on the DOH-BKK flight. IFE is excellent on demand, even if the video choices are a bit staid.

QATAR AIRWAYS review :  23 February 2009 : by David Allan   (UAE)

DXB-DOH return a couple of weeks ago. As I was travelling without check-in baggage, I decided (as advised on their website) to check-in online and print out my own boarding pass, in order to save time and hassle. Security at DXB refused to accept the boarding pass however, sending me to the QR check-in counter (at the other end of the terminal building) to obtain a 'proper' boarding pass. The check-in staff admitted that this is a common problem faced by QR passengers. QR seriously need to review the information to passengers provided on their website. Flights were okay - food (hot sandwich both ways/no choice) inedible. FAs disinterested and bored looking both ways; being bussed to/from aircraft in DOH a hassle.

QATAR AIRWAYS review :  7 February 2009 : by Tom Roberts   (UK)

LGW-DOH-BKK. Staff attentive and good leg room. I had problems with IFE on LGW-DOH leg but enough empty seats to find one that worked. Food very good also plenty of wine but one small irritation, they open the wine but take the cap away. Not a good idea on a bumpy flight. We had a 5 hour plus stop in Doha, had a free meal, seek out voucher lady located near upstairs restaurant. DOH terminal actually quite spacious, hundreds of seats. Small duty free and prices steep. Free internet. Will certainly fly Qatar again, an excellent airline.

QATAR AIRWAYS review :  1 February 2009 : by Paul Bruthiaux   (Qatar)

BKK-DOH-ZRH and back in mid-January in coach class. On time arrivals and departures. New A330 on three flights of the four flights. Ample legroom for coach class. Attentive and friendly service but not overbearing. No comments on the inflight entertainment as I read and sleep on long flights. DOH-ZRH-DOH flights were barely a quarter full, so it's hard to tell how the crew would have coped with a full flight. Meals were plentiful but very heavy - carb, carb, and more carb. Each seat pocket was bursting with a wad of inflight magazines, duty-free catalogue etc, with no room left for even a thin book. Worst of all is the awful DOH terminal. Very cramped, terminal has no jetways so transfers mean a bus ride, one short, the other endless, taking us so far from the terminal it was almost as like taking a city tour. Worst by far were the filthy bathrooms. Incredibly for a Gulf country, there are no facilities for washing feet so men were washing their feet in washbasins, which you then had to use for washing your hands or your face or brushing your teeth. There was water all over the floor, and no attendants to clean it all up.

QATAR AIRWAYS review :  1 February 2009 : by S Williamson   (UK)

JNB-DOH leg was awful, cramped, staff were rude, and they ran out of food. The 10 hour stopover in Doha was boring - not a very interesting airport. DOH-LHR leg superb, good space in economy class, food wonderful, the staff polite. I would fly them again. Just don't stop in Doha for 10 hours.

QATAR AIRWAYS review :  1 February 2009 : by J Coyle   (UK)

LGW-DOH-BKK First time flying with Qatar and found service fantastic. Given priority boarding and check-in as were travelling with an infant. All vegetarian meals excellent, lots of variety which makes a nice change. Doha isn't the greatest airport in the world, lacking facilities and poor toilets. Seats were extremely comfortable.

QATAR AIRWAYS review :  1 February 2009 : by John Fairclough   (France)

LHR-DOH-KUL return. QR Business Class service is deserving of 5 Star tag with the notable exception of the seats. Whoever designed these should be made to sit in one for 14 hours! The not quite flat sleeping position is bizarre. You seem to be constantly slipping downwards toward the cabin floor, and owing to the hard, lumpy nature of the upholstery, sleep is pretty much impossible. QR need to address this fast. Food and Cabin staff superb on all four sectors, as were the lounges at Doha and KL.

QATAR AIRWAYS review :  22 January 2009 : by Franco Pang   (Qatar)

DOH-SAH-DOH economy class. Both flights departed on time. The outbound flight was delayed on arrival for about 20 min because of weather problem, while return flight arrived at DOH earlier than scheduled time, which was good to me. Small aircraft (A319 & A320), but seats comfortable and sufficient legrooms. Flight journey around 2.5 hr but a full meal was served. Hot and tasty. Cabin crews attentive and a consistent level of service. Check-in at DOH & SAH was smooth (don't take it for granted in this part of the world). The only problem is that when I took my check-in luggage at SAH, I found that my luggage tag was stolen! I don't think it's the airline's problem but it didn't mark a very good start of my vacation. I have been flying in & out DOH with the same luggage & tag for more than 5 times, and the problem never happened.