Qatar Airways Passenger Reviews and Qatar Airways Customer Trip Reports

QATAR AIRWAYS review :  26 June 2009 by Martyn Davies   (UK)

MAN-DOH-HKG return. Upgraded DOH-HKG on points. Service and food excellent in both classes. The same crew was on the return from HKG as took me out and, as I travelled out J class, there was consternation when I turned right into economy on the return flight. FA went to great pains to ensure that I hadn't been seated in the wrong section. The service is beyond expectation and needs to be experienced.

QATAR AIRWAYS review :  21 June 2009 : by Yves Roux   (France)

Really good comfort and service on board even if with economic class - best economy class for Qatar Airways is deserved. Good quality and quality of meal. Cabin crew is nice. Comfort on seat is good, lots of service on personal TV screen and place for legs is good for an economic class. Good Doha port of call. Not bad things to say.

QATAR AIRWAYS review :  15 June 2009 : by D. Stroh   (Germany)

FRA-DOH-DXB return. I chose this airline because of its good reputation so my expectations were quite high. Staff at check-in in FRA lethargic. Fortunately the crews onboard all my flights was very attentive - great service. Aircraft on all legs very clean and seemed to be quite new - my IFE on FRA-DOH and DOH-FRA did not work. Food and presentation was ok but nothing special.

QATAR AIRWAYS review :  9 June 2009 : by P Karunaratne   (UK)

LHR-DOH-AUH on Y. Checked in online so luggage drop was quick at LHR, but Heathrow T3 at early morning was dissapointing since almost everything was closed. A330 was clean. The cabin service was ok, nothing exceptional. The food was below par this time. Had a 2 hour connection in DOH, and onto AUH on an A320 -, a much better service on this nearly empty flight. Friendly crew and arrived ahead of schedule in AUH. Overall, a good service but not the QR service that I have now come to expect.

QATAR AIRWAYS review :  25 May 2009 : by A Mendoza   (Philippines)

MNL-DOH-JFK return Business Class. B777's on all 4 legs which had the perfectly comfortable flat seats. I think I slept a total of 10 hours each way. Food and drink amazing - the widest choices I've seen per meal. Aircraft all immaculately kept. Premium toiletries and amenity kits. Sleep shirts (no pants) were provided, as well as noise-canceling headphones. AVOD was amazing, with literally hundreds of choices. The particularly good thing with the entertainment was that it was available the moment you board. No need to wait till after takeoff. Inflight staff were excellent, courteous and very sincere. Premium terminal in Doha quite impressive, although the shower rooms do not contain their own toilets and sinks - rather strange to be grooming oneself outside. Food and service in the premium terminal were excellent. Booking agents in Manila were a nightmare though - rude and arrogant. Because of them, I only gave my experience an 8.

QATAR AIRWAYS review :  25 May 2009 : by Charles Wilson   (UK)

CPT-DOH-ATH A330, having purchased a very good value business class ticket. Check in a CPT was straightforward. The first leg of the flight to JNB was fine, a snack was given and served promptly after take off. There was a short stop in Joburg where the cabin filled up. The service was good, and food was excellent. Only gripe was being asked to move seats due to a couple not being able to sit together. Premium Lounge in Doha is excellent, spacious and quiet. DOH-ATH was good, food excellent, only downside was an A320 on this 4 hr sector and the cabin felt cramped. Baggage reclaim at ATH was quick was off the aircraft and out of the airport in 20mins.

QATAR AIRWAYS review :  25 May 2009 : by Martin Davies   (UK)

Manchester-Hong Kong return Business Class. Service excellent each way, staff addressed me by name but got confused as to first and surnames. Food and wines exceptional. Wide selection of on demand movies and music. One minor complaint is that the champagne is never properly chilled. The premium terminal at Doha is an oasis and a chance to unwind between flights.

QATAR AIRWAYS review :  15 May 2009 : by H Lee   (Germany)

Berlin-BKK return. Service onboard was good. Although one or 2 FAs showed their attitude with the passengers, I noticed that FAs of eastern Asian origins performed their duties better and professionally. Y class food was good, the presentation too. They should consider serving warm rolls. IFE was better on B777 than A330, though all planes in good condition. Strangely, on DOH-BBK sector the moisturizer was missing in the toilet. QR should consider using bigger planes with IFE serving Berlin-DOH sector instead of A320, as the flight was longer than 5 hours. Hope QR will keep up the good work/polish up on some flaws to retain their 5 stars image.

QATAR AIRWAYS review :  10 May 2009 : by Andrew Weber   (USA)

IAD-DOH-CMB on Economy. Check-in at IAD was a breeze and the flight to DOH was 60% full. The cabin staff were curt and efficient, but not friendly. Drinks service was part of the dinner service and a second round not on offer. The dinner itself was not what I would expect from a 5 star airline. DOH-CMB leg was nothing special. On the return, check-in at CMB was a breeze and CMB-DOH flight fantastic. Good food and chirpy crew. The same goes for the DOH-IAD leg- great food and fantastic service. Oryx inflight entertainment is good. The security procedures at DOH airport was outrageous.