|
|
|
|
MALAYSIA AIRLINES Passenger Reviews and Passenger Trip Reports |
|
|
|
|
MALAYSIA AIRLINES review : 29 June 2009 : by M Jamaludin (Malaysia)
| |
Trip Rating : 8/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: |
Business |
SYD-KUL B747-400 Business Class. FAs very attentive except one female flight attendant. She
seemed having a bad day in Sydney. Few of the passengers including me were not served the
dessert as promised on the menu card. Only those seated on the front cabin were given the
dessert. No explanation given and the meal service ended rather abruptly. Plates and glasses
were handed over to my hands but not to the table. IFE was good and food served was average.
MALAYSIA AIRLINES review : 29 June 2009 : by B Vincent (Australia)
| |
Trip Rating : 8/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: |
Economy |
JHB-KUL and KUL-KBR. Two short flights both on old but bright and tidy 737-400s. First
flight delayed by about 30 min but made up some time en-route. Both flights served snack
boxes with juice, peanuts and chocolates, much appreciated. Seat pitch 30 inches - nothing
special, but noticeably better than the miserable 29 inches on their 737-800s.
MALAYSIA AIRLINES review : 15 June 2009 : by B Vincent (Australia)
| |
Trip Rating : 6/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: |
Economy |
KUL-DPS B737-800. Flight on schedule, good price, good crew, OK meal, plane clean and new. I
would have rated this flight 8 or 9 but for one major flaw - legroom. I chose Malaysia
Airlines partly because of their reputation for having a decent seat pitch, but for this 3
hour flight it was just 29 inches.
MALAYSIA AIRLINES review : 15 June 2009 : by Kevin McCarthy (UK)
| |
Trip Rating : 6/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: |
Economy |
LHR-KUL-Langkawi return. Planes old and dated, seats not great when compared to new seats on
Cathey, inflight entertainment is quite limited. Price was right and cabin crew were good.
They failed to get my bags on the KL-Langkawi transfer but bags were delivered to my hotel
about 5 hours later after being sent on the next flight. Food is average.
MALAYSIA AIRLINES review : 15 June 2009 : by Yusri Rahim (Malaysia)
| |
Trip Rating : 7/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: |
Economy |
LGK-KUL on economy class. I was surprised when this short sector MAS served a light meal box
contained a chocolate, a peanut and a juice. Much better than last time but the bad point is,
they didn't serve drinks as what they used to. I will rate it five star if they do. Seat a
little bit cramp with old B737. Really need a new airplane. The crew was good and service was
okay.
MALAYSIA AIRLINES review : 14 June 2009 : by R Matsushida (Canada)
| |
Trip Rating : 10/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: |
Economy |
KUL-NRT on a B777-200. Excellent crew, very attentive and helpful, very smooth check-in and
boarding, great food, entertainment and tip top cabin quality.
MALAYSIA AIRLINES review : 10 June 2009 : by E Leong (Singapore)
| |
Trip Rating : 9/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: |
Economy |
HKG-KUL. Was allowed to check in at HKIA 2h30min before departure that leaves us more time for
duty free shopping. Flight was on a B777-200 with PTV. Service crew helpful and efficient
handing out blankets and pillow. Economy class barely 75% full.Juices, nuts and hot towel were
served shortly after take off, and frequent supply of juices throughout the flight. Acceptable
selection of IFE for the 3hr plus flight. Seat pitch/legroom was generous compared to other
carriers. Cockpit made updates pretty often. Meals served on board was chinese noodles or
cream sauce fish, both served with servings of bread, salad and a moouse. Ice cream, hot
coffee and tea were served minutes later.
MALAYSIA AIRLINES review : 9 June 2009 : by Aina Kamaruzaman (Malaysia)
| |
Trip Rating : 10/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: |
Economy |
KUL-LHR-KUL return. The price was quite good - the plane seemed to be old but clean and fresh.
The seats was confortable, large legroom for economy class. Cabin crew fantastic, showing up
every hour during 12 hour journey and served with smile. The meals were ok. IFE works well
event though some of them can't function. Our flight back to KUL was better. Again faultless
service from cabin crew and I managed to get sleep 9 hours before second meal served.
MALAYSIA AIRLINES review : 5 June 2009 : by R McCarthy (Australia)
| |
Trip Rating : 8/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: |
Economy |
SYD-KUL-SIN-KUL-BKK. They seem to be holding onto their 5-star service. I was surprised at a
reduction in the meal service from SYD to KUL - the second service was nothing more than a
very light snack. KUL-SIN shuttle services were a bit disappointing - both 737-400s on the
outward and inward sector were tired and desperately in need of a refit. I felt sorry for the
people who'd paid for Business Class - their cabin seemed the most tired! I don't understand
why MH (and SQ) don't serve anything more than a drink on the shuttle services. While it's
only an hour, something more like some peanuts or chips-and-dip would be manageable. A newer
737-800 on the KUL-BKK sector and a hot brunch - with alcohol served. A much fuller flight and
they did well in the two hours available.
MALAYSIA AIRLINES review : 3 June 2009 : by Jennifer Chambers (Australia)
| |
Trip Rating : 8/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: |
Economy |
Sydney to London Heathrow return. Their planes are a little dated - I flew on 747s, but the
service on board was excellent. The cabin staff were very attentive and helpful. The ground
staff at Heathrow and Sydney were also excellent. My flights were half empty so I was able to
move seats and managed to stretch out across 4 seats on flights both ways. My only complaint
is the food (the only reason I rate it 8 out of 10)and I didn't really enjoy it at all. Wines
were great and there was no shortage of alcoholic and non-alcoholic refreshments during both
flights. Seating rating is not applicable here as I had a vast choice. Overall I would
recommend Malaysia Airlines. A stopover in the transit hotel at Kuala Lumpa airport was a
welcome break between flights between London and Sydney on the return trip. You can book 6
hour blocks for about $90 per block. It is well worth the money!
MALAYSIA AIRLINES review : 1 June 2009 : by A Rysdale (Australia)
| |
Trip Rating : 10/10 |
 |
Recommended: |

|
Value for Money: |
 |
Cabin Flown: |
Business |
MEL-LHR return. From check in staff to flight attendants they were fantastic. Plenty of food,
their Golden lounges were well stocked with food and beverages in a nice environment. The
inflight entertainment system could be a bit better as it doesn't have as good of selection as
other major carriers. They have an "angled flat bed", so it does not go flat. Plenty of
legroom on the 777-200.
MALAYSIA AIRLINES review : 1 June 2009 : by J Morley (UK)
| |
Trip Rating : 8/10 |
 |
Recommended: |

|
Value for Money: |
 |
Cabin Flown: |
Economy |
Hong Kong to Kota Kinabalu and Miri to Kuching. All flights on time. Very good food. Planes
old but clean and in good conditions. Staff do their best to be above the rest of the
competition. Very good value when booked on their web page.
MALAYSIA AIRLINES review : 1 June 2009 : by Steve Flint (UK)
| |
Trip Rating : 10/10 |
 |
Recommended: |

|
Value for Money: |
 |
Cabin Flown: |
First |
CPT to EZE, the only airline to fly this route. Only 2 pax in F. Great food, service and
drinks. For a day flight like this, the seats are great but there is zero privacy. Therefore,
for night flights on routes with a choice of carrier, I would pick an airline with more
private seats such as BA.
MALAYSIA AIRLINES review : 25 May 2009 : by T Watts (Australia)
| |
Trip Rating : 9/10 |
 |
Recommended: |

|
Value for Money: |
 |
Cabin Flown: |
Economy |
Beijing - KL. Very full plane but the cabin crew were extremely professional and fast when
serving meals and other refreshments. Extremely good value - around $AU350 all up for the
flight. I have flown Malaysian a few times recently and really cannot fault them. The only
point deduction is for the same inflight movie programme on two legs.
MALAYSIA AIRLINES review : 25 May 2009 : by R McCarthy (Australia)
| |
Trip Rating : 8/10 |
 |
Recommended: |

|
Value for Money: |
 |
Cabin Flown: |
Economy |
SYD-KUL Economy Class. It had been some time since I had flown Malaysia Airlines, and I'd been
looking forward to trying their inflight product and service again. Despite very bad
turbulence out of Sydney, the cabin crew persevered with serving dinner and drinks - and were
quite apologetic about not being able to serve hot drinks. I was surprised that they had done
away with the menu cards in Economy and are now making do with text messages on the IFE - but
it's a bit greener I suppose! The IFE does now seem tired (compared with Singapore Airlines -
probably an unfair comparison) and the screens are a bit scratched. Overall, very happy with
Malaysia Airlines - but I do wonder why they don't re-vamp their old livery to something more modern.
MALAYSIA AIRLINES review : 16 May 2009 : by N Hussain (Malaysia)
| |
Trip Rating : 8/10 |
 |
Recommended: |

|
Value for Money: |
 |
Cabin Flown: |
Economy |
Malaysia Airlines from KUL to Dhaka and return last week. Both the flights on an A330-200.
The outbound flight was Y class. The crew has to be one of the best I have experienced in
Economy. Very proactive and patient with the passengers. The aircraft was rather old and the
interior is in need of an upgrade. The meals was also of high quality. On the return, I
upgraded to J Class at the airport check-in counter. Although it was the same old aircraft
type, the seats were quite comfortable and of lie-flat type. . The cabin crew again were
friendly and refreshing.
MALAYSIA AIRLINES review : 15 May 2009 : by Z Ngah (UK)
| |
Trip Rating : 10/10 |
 |
Recommended: |

|
Value for Money: |
 |
Cabin Flown: |
Economy |
Langkawi-KL-London. Love every moment flying Malaysia Airlines. Flight entertainment was
excellent. Food wonderful. I had nasi lemak for breakfast and it was so tasty. Cabin crew
members were the best. Definitely value for money.
|
PAGE:
1 |
2 |
3 |
4 |
5 |
6 |
7 | |
|
If you experience any problems submitting comments on the above link, please use our general Feedback Page |
|