LUFTHANSA review : 30 July 2009 by T Mahr (Germany)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
MUC-GVA return in Economy. Flights on time, nice cabin crew, small snack (which I declined due
to the fact that these sandwiches are a constant repetition and hardly edible) plus a round of
drinks on a 50 minute flight. Ground services leave a little to be improved: web or telephone
check in from Switzerland does not work with LH themselves (you have to contact LX), ground
staff at GVA did not point out lounge location to us as SEN/FTL at check in (machines did not
work for us).
LUFTHANSA review : 30 July 2009 by Nicholas Lennaerts (Laos)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Frankfurt-Rome-Dusseldorf. Flight to Rome comfortable A321-100. FAs efficient and courteous,
and served sandwiches on the 1hr 30 mins flight. The new leather seats on Lufthansa's short-
haul fleet are very comfortable. On the flight to Dusseldorf, the aircraft was an aged
B737-500 but clean.
LUFTHANSA review : 28 July 2009 by D Kallweit (Germany)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
MUC-PVG-MUC. I have been using Lufthansa on this route quite frequently over the past two
years. At most times outbound and inbound on time. Very professional, attentive and cheerful
crews. I have noticed that flight attendants do everything possible to make parents travelling
with small children feel welcome aboard. Always liked the food. With A340-600 very modern and
comfy aircraft with personal IFE. As FTL I got upgraded to Business Class a couple of times.
Overall I think Lufthansa is, along with some of the good Asian airlines, among the best
carriers in the market.
LUFTHANSA review : 27 July 2009 by R Downing (Canada)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | First |
First class Vancouver-Frankfurt return, using Aeroplan points. Great service, meals. First
Class lounge at Frankfurt is heaven, cigar lounge for smokers, sit down and buffet food high
quality, great wines. First class priority boarding excellent - separate boarding corridor.
Too bad that Frankfurt airport itself is a disaster. Both flights on time. Most attentive
flight attendants I've experienced - nothing too much trouble.
LUFTHANSA review : 22 July 2009 by Nicholas Lennaerts (Laos)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Bangkok-Frankfurt return. B747-400 with no personal screens on this route. What bothered me
the most was the airconditioning, which was set on an unacceptably low temperature throughout
the flight. I was not the only one as other passengers were also covering themselves with
their blankets up to their neck. On the way to Frankfurt I was able to select a seat behind
the galley - this allows you to stretch your legs more. On the Lufthansa B747 seat room is
really quite limited. The cabin crew were constantly on the move preparing dinner and
breakfast but were slow - even though they were always in a hurry. Food pretty good and as
they ran out of beef, they gave me the meal from Business Class. The cabin crew were quite
attentive and ready to serve, although they should have come around serving drinks more often.
I would recommend Economy long-haul on Lufthansa's B747-400 if you're a traveller without high
expectations.
LUFTHANSA review : 20 July 2009 by M Voora (USA)
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Trip Rating : 6/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Newark to Frankfurt. I am surprised that Lufthansa didn't have entertainment in the flight. No
TV - so behind the market needs. Service was ok. I will not travel on Lufthansa again in near
future.
LUFTHANSA review : 20 July 2009 by R McCarthy (Australia)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
AMS-MUC-AMS, Economy Class. Two fairly short flights, the second quite delayed. Canadair
CRJ900 was spacious enough for a 1:15 journey, however the number of cabin crew deployed (two)
is insufficient. For passengers sitting in the back, the plane was almost landing by the time
snacks arrived. I think Lufthansa could extend to more than a cheese/ham/salami sandwich and a
Bounty bar on this route - other carriers offer a light meal.
LUFTHANSA review : 17 July 2009 by Jay Sitlani (USA)
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Trip Rating : 90/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
Business class BOM-FRA-AMS, Boeing 747/Boeing 737. Check-in at Mumbai quick, Lufthansa Star
Alliance lounge is well-placed with a decent but odd offering of food and drink, wireless
internet. Business Class full, but crew efficient. Comfortable seat - its angled-flat, but
it is wide, well-cushioned and long. Cabin crew offered a quick breakfast prior to arrival
which featured a wonderful birchmuesli. FRA airport a disgraceful mess, long walk to Schengen
terminal, virtually absent air-con, lousy J-Class lounges at all piers at FRA, and stuffy bus
(again no air-con.) to the remotely parked aircraft FRA to AMS. Crew FRA-AMS wonderful in J
Class, and food delicious, plentiful, and beautifully presented. All in all, LH offers a good
product - low points are the grim FRA airport terminals, and abysmal Business Class lounges.
LUFTHANSA review : 17 July 2009 by J Sharkey (USA)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
A number of Economy class LH return flights in June, including EWR-DUS, DUS-TXL, DUS-LHR, DUS-
MUC-VIE-DUS. Complimentary upgrade from to C on EWR-DUS and for my partner. LH C-class product
delightful, very pleasant FAs always nearby when needed, good food / wine, comfortable seat
(close to comfort of new UA C-class lie-flat), and decent variety of movies, tv, music (not
SIA or ANA, but plenty of variety on a 6 hr flight). Easy connection in DUS (where the Senator
Lounge is very nice, with showers and food/drink) - on-time connection to TXL. Online checkin
a breeze and got preferred seating options (exit or bulkhead) for me (Star Gold - UA 1k) if
not for partner (UA PE) and both of us sat together. Intra-European flights on time, nice
snacks/drinks even on short MUC-VIE flight, very pleasant FAs. Economy class product on new
A340-300 DUS-EWR was very good - much better than seat and IFE (PTV with AVOD) reviews on
other LH aircraft would suggest. I found side/aisle seat to have plenty of legroom, food was
very nice with a decent hot meal choices and a snack before arrival - also on time.
LUFTHANSA review : 16 July 2009 by L Kaspars (Latvia)
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Trip Rating : 2/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | First |
Riga to FRA in business class, no remarks. Was looking forward to my 1st class flight FRA-ORD.
I must agree with majority of Lufthansa 1st class reviewers: what a disappointment! It started
with the fact, that no one cared to show up at the arrival gate to transfer me to 1st Class
Terminal, even if there was special remark on the ticket. So I had to walk all way through to
the terminal building, about 15 minutes from Terminal 1. Why is no transfer service provided?
First class terminal is very good with a lot of space, great food by Do&Co, a good selection
of drinks and refreshments and assistance provided. Porsche to the gate, so transfer was quick
and pleasant. Onboard A330, the seats worse then on Turkish Airlines long-haul business class,
screen as big as economy class. Food featured Neue Deutsche Kueche (New German food) which I
found OK, but nothing more - it might surprise some passengers with higher expectations.
Paper towels in washroom 1st class! Amenities not worth a mention: no lip balm included! AirNZ
premium economy amenity bag is much better. Van Laak polo was great however. The only positive
moment was crew - good and attentive. On the way back B747, upper deck - same story: paper
towels, small screen, OK food and good champagne offered. Very weak breakfast. However the
crew impressed me again - except the purser who didn't bother to show up on arrival in FRA to
say good-bye to 8 passengers in 1st class. So, all in all, 2 stars from me - one for 1st class
terminal and one for the crew! The rest you can forget and fly any other airline in long-haul
business class where you will be better off that in LH first.
LUFTHANSA review : 16 July 2009 by Brian Cose (USA)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | First |
First Class from Munich to LAX. Airport at Munich is clean, and efficient. The flight was
the A340, crew great and food superb. The seat is not as comfortable as Air Tahiti Nui First
class. My Entertainment System went off line, but flight attendant fixed it. I enjoyed the
German wines and food.
LUFTHANSA review : 14 July 2009 by Davide Greco (Italy)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LIN-FRA-MXP economy class. Great deal, since I booked the tickets for me and my friend in
March at EUR99 each. Both flights on time, operated by a clean and confortable A320: ground
staff and FA's professional.
LUFTHANSA review : 14 July 2009 by A Jalandoni (USA)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
LAX to MUN, onward to Athens Business Class. Excellent boarding service with champagne
/orange juice served. Once in the air, menus along with some hot towels. Dinner was served.
Crew was efficient, friendly and professional. A340-600 well kept. Lufthansa has a great
international product.
LUFTHANSA review : 13 July 2009 by Thomas Wilmesmeier (Singapore)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | First |
SIN-FRA F Class. B747-400, seat number 83A. Although Lufthansa does not offer the latest
generation of F-Class Seats, they fully recline and are for me very comfortable to sleep. Lots
of space, good amenities incl. a nice pyjama. Food and wine on this flight were excellent and
the crew also very good. The only drawback on LH are the very small video screens and the IFE
comparison to CX or SQ is a very limited entertainment program.
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