LUFTHANSA review :  7 June 2008 by Andy Bettison   (n/a)

ATL-FRA Business Class. Boarding with premium passengers boarded first. The interior of A340 was clean and tidy. Wash bags and menus distributed, meal orders taken in a manner that Senators were ensured their first main course option would be served. The meal was good and served quickly. Although the seat was not fully horizontal had a restful sleep. Breakfast service pleasant and the coffee was excellent.

LUFTHANSA review :  7 June 2008 by Ron Kuhlmann   (USA)

SFO-MUC-IST-FRA Economy. Excellent service on all segments and empty seats. Not good for them but a treat for me. The service is consistently good and the staff attitudes helpful and positive. Seating can be tight but overall they do an excellent job.

LUFTHANSA review :  3 June 2008 by T Desmet   (Belgium)

BRU-FRA-VCE return. Being in transit in Frankfurt is not that bad at all - if you have a connecting flight in the same terminal. Cabin crew on all flights good and exceptional on the Frankfurt- Brussels leg. Good selections of drinks, but snacks could be better. I would recommend this airline for travelling within Europe for sure.

LUFTHANSA review :  30 May 2008 by N Alger   (UK)

LHR-MUC-JFK. Disappointed by service on LHR-MUC. A plate of fruit at 7 in the morning does not make for a satisfactory meal - flight is short but BA can manage to serve a hot breakfast. MUC to JFK on A340-600. First drinks service accompanied by a small bag of nuts. I thought I was in the economy class! Good inflight entertainment. Meals disappointing (quality OK but quantity shocking). Apparently they ran out of meal choices on the second meal but the FA was selective about who she offered the choice of meals (ie. not row by row, but by individual passengers). Seat was comfortable in a fully reclined position but very difficult to adjust to any other position. Overall better than many US carriers but poor compared with other European carriers.

LUFTHANSA review :  30 May 2008 by Michael Scott   (UK)

Tirana to London City via Munich. First leg in small Canadair jet with comfortable seats. Second leg in even smaller Dash 8 jet - seats not so comfortable but more legroom. The food was adequate on each leg. Cabin crew efficient rather than friendly. Both flights on time. All in all, uneventful but perfectly acceptable flights.

LUFTHANSA review :  26 May 2008 by C Sterling   (USA)

FRA-DTW A330 with AVOD in Y class. Cabin crew professional and friendly. Seats comfortable enough. AVOD had some hiccups but after several restart attempts mine eventually started working with a decent variety of programming. Purser approached everyone whose AVOD was not working properly to troubleshoot. Beverages flowed freely. Shortly before landing pizza type sandwich served. Head and shoulders above any USA carrier.

LUFTHANSA review :  26 May 2008 by Ann Brodaczewska   (Poland)

WAW-FRA-BKK return. No space for the legs, seats too narrow. The food and service acceptable. It is good airline if seats around are empty.

LUFTHANSA review :  25 May 2008 by Stefan Rustscheff   (Sweden)

GOT-DUS-YYZ in C class. First leg with Lufthansa Regional. Small Canadair plane but free seat next to You in business class. Adequate food and drink. Next leg Airbus 340/400. Good staff, food, reasonable champagne and adequate wines. Clean aircraft, good angled flat seat with less angle effect than SAS or Austrian. AVOD with interesting movies. Nothing to complain of except perhaps better wine selection. Luggage delivered w priority.

LUFTHANSA review :  24 May 2008 by R Adriansyah   (Kuwait)

KWI-FRA-IAH return Business Class. Kuwait to Frankfurt on time, service good. IFE working properly, FA efficient bordering to mechanical but they put a smile on. In Frankfurt the "Lounge" closest to gate for flights to US is new, but turns out to be just an upgraded temporary holding area - no shower, no locker, nothing! Just some food and beverages - and that's it! Really delighted when on flight from Frankfurt to Houston was given a small present - a Lufthansa long-sleeve polo - a Birthday present! They knew from passenger manifest that it was my birthday. Really small Lufthansa lounge with a sultry South Asian girl manning the front desk in Houston's IAH. She seems to be more interested in yakking on her cellphone all the time rather than taking care of business. The lounge is tiny and dark, seating area cramped and chairs are not enough for all Business Class passengers - a disgrace and does not fit an airline like Lufthansa! Houston to Frankfurt was only a few minutes late, but the FO apologized anyway and announced that it was due to taking a drunken passenger off the airplane. That's a comforting thought that flight crew have make sure there will be no trouble along the way. Business Lounge at Frankfurt Terminal B is acceptable, with enough seats, and nice shower area. Don't expect fancy stuff here. Frankfurt to Kuwait service efficient and professional. Lufthansa Business class seat is quite nice, padded and can be adjusted in many ways. I'm only 5'2" but can sleep well and properly supported. When I read all the reviews that people taller than me kept slipping down in their seats they might not know the trick of setting up the foot rest and adjusting the length of the seat section behind your lower legs! All in all, Lufthansa Business class is reliable and acceptable, but nothing to write home about.

LUFTHANSA review :  21 May 2008 by W Nakawiro   (Germany)

FRA-Nanjing; BKK-FRA-DUS. The outward flight from Germany was A340-300. Cabin is clean. Food was acceptable. However, the safety measure for this particualar flight was doubtful. No safety demonstration was shown either by the cabin attendants or on the screen. Some passengers from economy class could freely walk through the business and first class section throughout the flight. On the way back from Bangkok, the aircraft was B747-400. Food and service are moderate. Seat pitch is too narrow even for a 175 cm tall asian guy like me.

LUFTHANSA review :  21 May 2008 by K Ng   (Australia)

HKG-MUC-GVA; GVA-FRA-SIN : two very different experiences. Lufthansa is quite good for flight within Europe, but international flights are inconsistent. Lufthansa really lags behind the rest of the world in terms of services in economy. There's minimal inflight entertainment, and no seat-back tv screens. And seat-back entertainment has only been introduced on selected routes to Nroth America so those flying to and from Asia will have to wait a little longer. Movies were shown on tiny tv screens dotted around the cabin. Hong Kong - Munich flight was a night flight (left around 11pm). Inflight service very straightforward and efficient. No amenities kit, which is another oddity for a night flight. I called a flight attendent with the button on my armrest hoping to ask whether there were any toothbrushes. A stern-looking FA came over. I asked her whether she may have some toothbrushes and got a stern reply: "No I don't have any toothbrushes and this button is for emergency use only." I'd never have guessed that a picture of a stick figure holding a cup means "emergency". She walks away a few steps then comes back and asks: "Don't you have a toothbrush?". If I wasn't so tired I would have snapped back with something like "No I just like collecting airline toothbrushes." The seat was one of the most uncomfortable and drab I've ever seen. However the ground services at Munich and Frankfurt airports dedicated to Lufthansa are first class, even for economy class passengers: free coffee (very tasty) and tea in Munich for example. Flying back I had huge problems with my reservation. Calling their reservation centre in Geneva was a nightmare. I'd suggest going to the airport in person and speaking to them in the local language (French in this case), so they must find a solution for you as they can't get rid of you like they can on the phone. Geneva - Frankfurt and Frankfurt - Singapore were pleasant. Frankfurt - Singapore again a night flight with no amenities, but given my by now extremely low expectations I was pleasantly surprised by the wonderful crew, with one member cracking jokes in German and English. Water and juice flowed throughout the flight, which was great. Food was quite good on all flights. Overall, though, for the price you pay you can get much better elsewhere than the inconsistent service on Lufthansa, and even though I know that economy class is the cheapest of the lot, compared with other airlines with the same routes and services, Lufthansa is below par.

LUFTHANSA review :  21 May 2008 by Jim Kresge   (USA)

IAD-FRA & FRA-VCE. Flights full on both legs, a large group of tourists meeting up with a cruise ship in Venice on both legs. Seat on A340-300 from IAD-FRA was not conducive to getting any rest. Service was good, food OK from IAD-FRA. Nice thing about flying LH is free Warsteiner. 2.5 hr layover early morning in FRA. Had to go through Passport and Security to go from Term A to Term B for Flight from FRA-VCE. Seat on A321 from FRA-VCE was more comfortable than A340-300. Beverage and small snack on flight from FRA-VCE. Both flights departed on time and arrived a few minutes early. Bags came off the belt within 15 minutes of arrival at VCE, especially with the large amount of tourists on board. Overall a fair flying experience for Economy.

LUFTHANSA review :  20 May 2008 by Naveen Kapoor   (India)

MAA-FRA-MAA. Business Class to FRA, Economy on return. I had a sullen Indian crew in the Business Class but German crew friendly. The food was OK onward but excellent on return. Return leg had excellent service and they offered fruit juices. Economy seats however are a bit uncomfortable - since it was a B747-400, no personal screen in economy either. Heard their A340 fleet has personal entertainment in economy.

LUFTHANSA review :  18 May 2008 by Alain Kupferman   (France)

FRA to Mumbai in Economy. Extremely tightly packed seats, miserable entertainment (overhead screen) but decent food and drinks with friendly service.

LUFTHANSA review :  17 May 2008 by F Juergens   (Germany)

DUS-EWR Economy. I found the flight surprisingly pleasant since crew was attentive, professional and friendly, the drinks selection very generous, meals okay.

LUFTHANSA review :  16 May 2008 by Nick Wilcock   (K)

BHX-FRA-FDH in Business Class. Cabin crew excellent. But LH have now found a new nadir of inadequacy when it comes to flight catering. Today's breakfast was a nasty little pot of cottage cheese - but the main item was a bowl with half a dozen pieces of fruit - roughly half an apple. You were then supposed to pour yoghourt, a cellophane packet of muesli and a small tube of honey over it - and that was it. The helpful steward told me that this has been going on for about a week and that they'd had several complaints. He managed to find a breakfast left over from the inbound flight which was kind of him - it had 2 tiny pieces of meat and a chunk of cheese, at least. Having left home at 0600 and with an ETA at FDH of 1515, after which I needed to work (the clue being Business Class), I was ravenous by the end of the day! My return ticket cost €1233.03 - for this price Lufthansa should have been able to provide something far better than a bowl of muesli! Second leg was little better - a tired looking salad with some thin strips of meat and cheese, and no chocolates! I suspect this is yet another dumbing-down by Lufthansa; last time I travelled in my own car as I was fed up with the woeful standards in LH these days and it'll probably be the same next time!

LUFTHANSA review :  8 May 2008 by H Osborn   (USA)

Returned from Los Angeles/Iran trip. Stuffed as usual into antiquated Boeing 747-400 with a ten abreast seating pattern. Extremely uncomfortable. Only entertainment is overhead screens and a small handful of dreadful audio channels. Lufthansa seems to feel that it is best to subject their long haul customers to uncomfortable seating and just about everything else and give their short haul passengers all of the perks! Service was excellent. Checking in at Los Angeles took forever, and then they were busy trying to rush us through airport security. Checking in to return home from Tehran, it was the same problem of check in taking entirely too long. I was presented with nearly same menu I had on several previous trips. As I ordered the Muslim halal food, it would be really wonderful if someone would clue into the fact that not all Muslims are Indian. The selections were so ridiculous that I ended up with virtually the identical meal twice in a row!

LUFTHANSA review :  8 May 2008 by M Kaminski   (Poland)

KTW-BCN-KTW via DUS. Nice experience for two adults and two kids. All flights operated by Eurowings or LH Regional by Canadair Jets. Planes small but comfortable, but Eurowings machines on the routes from/to KTW look a little bit old. Good service, especially for kids. From BCN-DUS the flight was delayed for technical problems, but finally was OK. Good selection of drinks (soft, wine, beer) for two times, that was quite unusual for my experience with Eurowings.

LUFTHANSA review :  7 May 2008 by F Meier   (n/a)

BCN-FRA-BCN. Weekend flights therefore relatively full. Checked-in online both ways - without issues, was able to choose window seats as desired. Flights on time. Service very good.

LUFTHANSA review :  7 May 2008 by J Montant   (Luxembourg)

FRA-JFK on 747 and YYZ-FRA on A340-600. LH is typically German, but at the end a very good product. Sitting excellent but sleeping position only angled lie-flat, not 180 degrees. Nevertheless a few hours sleep and good privacy from your neighbour. Food was excellent with three different choices: meat, fish or pasta. Very good wine selection.

LUFTHANSA review :  28 April 2008 by Tracy Miller   (USA)

Flew Lufthansa Privatair all business class ORD to DUS (A319) and then regular Lufthansa business FRA to DFW (A340-300). If you have a choice between the two, do not do the Privatair, horrible seats, antiquated handheld entertainment with very little selection, mediocre food and rushed economy like service, all in all not worth the business class fare at all. In comparison, the return flight from Frankfurt was a dream, great seats, pretty good food, in flight entertainment, and a really top notch crew.