Cathay Pacific Airways  Passenger Reviews and Customer Trip Reports   Cathay Pacific Airways an official 5-Star Airline   Add your Cathay Pacific Airways Review   Cathay Pacific Airways detailed 5 Star ranking   Airline Reviews : A-Z Index   CHECK this airline's Quality Approval Status

PAGE 1 2 3 4 5 6 7 8 9 10

CATHAY PACIFIC AIRWAYS customer review :  13 August 2009 by Angela Beck   (Germany)

Frankfurt to Hong Kong. Check in very quickly done and seats assigned was the 4 seats middle row. Boarding very organized for a very full flight. Departure on time, shortly after takeoff lunch was served. Too bad that the vegetarian choice was gone when the trolley reached us, we choose the beef - very good meal. We enjoyed the great AVOD onboard, breakfast served before arrival into Hong Kong. Breakfast contained danish, muffins and fruits, just enough after a long haul flight. On time arrival into our destination, after clearing customs our bags were already waiting for us.

CATHAY PACIFIC AIRWAYS customer review :  12 August 2009 by R Dy   (China)

Beijing to Taipei via HKG. Lounge at HK airport is spacious, well-stocked with snack items, reading materials, and the Noodle Bar is a place I always look forward to. FAs attentive, gracious and efficient. I can't complain of their inflight entertainment selections, movies almost always recent ones. Given the opportunity to travel on Business Class next time (financial crisis notwithstanding), I will not hesitate to fly CX.

CATHAY PACIFIC AIRWAYS customer review :  3 August 2009 by L Williamson   (Australia)

Melbourne-Hong Kong. A330 Aisle seat 38D. New seats that slide forward instead of recline mean you dont have the seat in front of you in your face which was great. You will need the pillow for back support on the long flights. Fantastic entertainment system with plenty of movies, music, games and tv shows. I found the seat width fine and I'm not the thinnest person. Seatbelt did have large padded lump on it that at first was weird but I never really noticed it after a while and I kept my belt on for most of the trip. I had pre ordered vegetarian meals which were served before everyone elses. I couldn't complain about any of the meals, they were really good. Actually we seemed to be fed every few hours! It did take 20 minutes or so to get the attention of someone for some water. Overall I found this flight really good.

CATHAY PACIFIC AIRWAYS customer review :  27 July 2009 by H Wong   (Canada)

YVR-HKG. The flight was overall enjoyable and lots of movies, TV shows and games. But the new Olympus product seats in Economy are cheap and hardly offered comfort throughout the 13 hour flight. I had to constantly get up and walk around the aircraft to get the pain off my bottom since the seat has no lumbar support. The snack bar was a highlight on the trip as it was a good place to go to if you're hungry. Plus, the meals, service and IFE are worth going to Cathay Pacific compared to other airlines in the route.

CATHAY PACIFIC AIRWAYS customer review :  27 July 2009 by Vishal Kullarwar   (India)

BOM-BKK-BOM. Flew from Bombay to Bangkok on A340. The flight was comfortable and crew was helpful and organised. On return a 747/400, seats were extremely comfortable and enough distance to stretch yourself while watching a movie, inspite of someone in front reclines his / her seat. The in-flight entertainment was great and a wide range of selections to view.

CATHAY PACIFIC AIRWAYS customer review :  24 July 2009 by David Moss   (UK)

LHR-HKG-TPE- return. We travelled with our 5 year old who had a great time. There were enough videos/games etc to keep him entertained the whole time. Cabin crew friendly and helpful. If you can get a ticket when they are doing their seat sales then you can get a bargain (£500 as opposed to the normal £700). The thing I didn't like were the shell seats - although I appreciate it's nice not to have someone else's seats in your lap. The food was mostly not that good.

CATHAY PACIFIC AIRWAYS customer review :  22 July 2009 by Daniel Keller   (USA)

Flew from LA via Hong Kong to Kuala Lumpur. Both flights had new configuration of business class seats. Seats were fairly nice, although I did not like being separated from partner. Seats lie-flat and I liked that. Fairly roomy, although being somebody who sleeps on his side, I felt I needed to sleep in somewhat curved position. Entertainment system one of the best I have experienced - much better than Japan Airlines. Service excellent, food was delicious and plenty. I enjoyed the amenity kit as well as products in bathroom (eg facial mist sprayer). Lounges were quite nice, especially one in Hong Kong.

CATHAY PACIFIC AIRWAYS customer review :  20 July 2009 by Paul Hill   (Australia)

Business class MEL-LHR return. I found the new seat comfortable and a bit better than the Virgin equivalent, mainly due to the fact that the seat reclines into a bed rather than either a bed or a seat. The entertainment was very good. Food average.

CATHAY PACIFIC AIRWAYS customer review :  20 July 2009 by Louis Chong   (Hong Kong)

HKG-KUL : incredibly cheap fares on this route and it's worth an extra few hundred HK dollars instead of Air Asia. Friendly FAs, video on demand. However, the food quality has gone down a lot recently and sometimes it leaves a lot to be desired compared to Singapore Airlines. Would fly with them again, given the cheap fares and excellent in flight entertainment.

CATHAY PACIFIC AIRWAYS customer review :  18 July 2009 by J Cameron   (USA)

JFK-HKG-BKK return. I have flown Cathay before to Vancouver and enjoyed their service a couple of years ago. I'd say on the whole, their service has decreased in quality in the past 2 years, particularly customer service. From the check in process to the flight attendants, we were unhappy and wish we'd paid the extra to go on Singapore. I found the flight attendants rude on these flights. No personal interaction, not much hospitality, and constantly rushing all over the cabin loudly banging things around constantly throughout the flight. Worse, was their lack of attention to the out of control children and other passengers. I understand its tough having young children on a 15 hr flight, I feel sorry for them and the parents, but when you have about 40 babies around you and another 30 toddlers crying & screaming, toddlers running up and down aisles, playing with seatbelts, spitting in your aisle, jumping and kicking the seats etc - if the parents aren't willing to control their kids, you'd think the flight attendants could be of some assistance with trying to help maintain some decorum for the sake of the other passengers. With all of that going on, they were quick to yell at us when we needed to stand for a moment to stretch our legs and we were in the way of the cart or them going down the aisle. On another more positive note, the entertainment is good with several movie, tv choices, and the food is fairly good.

CATHAY PACIFIC AIRWAYS customer review :  15 July 2009 by K. Liu   (Australia)

SYD-HKG-SYD in economy - a mediocre experience. The flight to HKG arrived at Sydney some 30 minutes late which is a shame considering the plane is only in SYD for 80 minutes. Ended up departing at 8:20 (Scheduled 7:35). Food was ok and crew were attentive. The return leg was unfortunately unsatisfactory, the plane was on time departed at 11:55pm. Once in the air the crew seemed to disappear. "Supper wasn't served until almost 3am Hong Kong Time (5am Sydney) everyone was asleep. Then the crew forgot to collect the few meal trays. As the sun rose the crew served breakfast only 3 hours after Supper, and the food was disgusting.

CATHAY PACIFIC AIRWAYS review :  15 July 2009 by S Goh   (Singapore)

SIN-HKG-YVR return. A330 and B777 for SIN-HKG and return feature regional business class seats. Seats are comfortable enough for the relatively short flight. A340 with angle-flat seats was used for HKG-YVR. Cabin was three-quarters full. The A340 used for YVR-HKG features new horizontal flat seats. The herring-bone configuration offers privacy and convenience. The seat is comfortable but additional 2 inches in width would make it even nicer. The cabin was 100% full. Excellent service, good meals and excellent choices for AVOD. The business lounges in HKG (both The Wing and The Pier) are good, well stocked with beverages, snacks, newspapers and magazines, and I like the noodle bar.