KLM Royal Dutch Airlines

KLM follows the bad trend of a B777 Y-class layout with 3x4x3 in its B777-300ER but the seats have footrest for a little comfort for long haul flight.

Our flight from Amsterdam to Toronto was brutal. At 6.5" I was unable to do anything but pray the flight was over. We booked the tickets requesting bulk head aisle seats and ended up in row 43 aisle. We travel a great deal and rest assured we will never fly KLM again in spite of the fact the attendants being nice.

Amsterdam to Panama return. Seats hard very short seat pitch so very cramped. When the seat in front reclines it is not possible to see the seat back TV screen and it becomes very difficult to get in and out of your seat (and I always ask for an aisle seat). Plus the cabin is very stuffy. Are KLM trying to save money by reducing air changes in the cabin? I could hardly wait to disembark. Avoid!

Paid for extra legroom seats row 21 b and c for our return flight from Houston to Ams. Had standard legroom on outward flight. As soon as we sat down realized that these seats were narrower than the standard seats due to the fact that the entertainment remote is attached to the side of the seat rather than in the armrest. This was very uncomfortable sticking into my hip for the whole flight.. Also with no seat in front you are limited to where you can put items. Would stick with the standard seat not worth the extra £60.

I never had an issue with legroom until my last flight it was ridiculous! I'm 6'3" and was not able sit normal in an Economy seat. There just was not enough room for my legs. On my return flight I purchased an exit row aisle seat for 75 Euros which was no fun either since the lavatory was right in front of me. “Economy Comfort” advertised as “"If you need more legroom" goes for 175 Euro each way. This flight would have been painful for two hours my flight was 10 hours. It appears that KLM is discriminating tall people by charging extra for more legroom. Tall people can't lose a few inches by exercising or a healthy diet. The crew was fantastic they understand and for them it is no fun either. Bye Bye KLM you were once a great airline.

I chose economy so I got economy I realise that but why the heck are the seat rails not fully reclinable to a fully upright position. I had an empty seat beside me during a 9 hour flight - could not lay down though because the seat rail would not fully go to the upright position. Very annoying since the seat was empty during the whole flight anyway.

The extra legroom in the economy comfort zone disappears as soon as the passenger in front of you reclines their seat. Due to the extra recline the extra inches of legroom are non existent. And KLM has decided to use the legroom for storage of metal boxes. I'll try to stay away form KLM. Switch to Lufthansa.

KLM economy seats are a disaster and downright dangerous for people over 1.65m according to their own cabin stewards. Premium Extra Legroom (row 31) seats are almost impossible to book in advance except for Loyalty Gold members and 31A D E F and J all have restricted legroom anyway. It's a con. And the extra Premium Comfort Seats are useless except in row 10 (again pre bookable only by elite members) because the extra recline presses right on your knees. AVOID KLM if you are tall or a DVT sufferer.

This was the worst flight that I have taken - 10 hours of misery from Amsterdam to Houston. Additionally there was a box under the seat in front of me on the deck which restricted the leg room. I'll bet none of the KLM executives have ever sat in one of these seats for 10 hours.

AMS to MNL Seat 9B. paid £90 to upgrade seat. Plenty of extra legroom in the bulkhead and no toilets at front so minimal disturbance but the seat was rock hard and extremely uncomfortable.