KLM Royal Dutch Airlines

Seat Reviews

4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 90 reviews
4/10
4 star Skytrax Rating
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2/10

"economy seats are a disaster"

(Germany)

KLM economy seats are a disaster and downright dangerous for people over 1.65m according to their own cabin stewards. Premium Extra Legroom (row 31) seats are almost impossible to book in advance except for Loyalty Gold members and 31A D E F and J all have restricted legroom anyway. It's a con. And the extra Premium Comfort Seats are useless except in row 10 (again pre bookable only by elite members) because the extra recline presses right on your knees. AVOID KLM if you are tall or a DVT sufferer.
Aircraft TypeBOEING 777
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"10 hours of misery"

(United States)

This was the worst flight that I have taken - 10 hours of misery from Amsterdam to Houston. Additionally there was a box under the seat in front of me on the deck which restricted the leg room. I'll bet none of the KLM executives have ever sat in one of these seats for 10 hours.
Aircraft TypeBOEING 747-400
Seat Layout3x4x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
6/10

"plenty of extra legroom"

(United Kingdom)

AMS to MNL Seat 9B. paid £90 to upgrade seat. Plenty of extra legroom in the bulkhead and no toilets at front so minimal disturbance but the seat was rock hard and extremely uncomfortable.
Aircraft TypeBoeing 777
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"hard to get in and out of"

(Netherlands)

These seats are tiny are hard to get in and out of and if you have an obese man sitting next to you (like I did) taking up half your seat don't expect the stewardess to do anything about it.
Aircraft TypeBoeing 777-300
Seat Layout3x4x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
6/10

"looks like a low-cost airline"

(France)

It looks like a low-cost airline. Not good for travelling 12h+ hrs (AMS-DPS).
Aircraft TypeBoeing 777-300
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

"found the legroom adequate"

(Germany)

I found the legroom adequate and not tight. Getting in and out was an effort and requires suppleness unless you climb over the armrests and slide into the seat. The seats seem hard in the beginning but on an intercontinental flight they are much better than a softer seat.
Aircraft TypeBoeing 777-200
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"aisle armrest cut into my hip"

(United States)

I'm 6'3". The only time I've ever had adequate leg room is when I get a bulkhead or emergency exit seat. I requested a seat in the expanded leg room rows but got stuck two rows further back. The aisle armrest cut into my hip and the inside armrest only raised about 60 degrees. If over 5' and wider than 16" forget about easy ingress/egress for your seat.
Aircraft TypeB777
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"very uncomfortable seating"

(United States)

My husband and I flew from Chicago to Amsterdam in the economy class. The armrest did not raise on the flight to Amsterdam but on the return flight it did. This made no difference. It was very uncomfortable seating. I am 5' 4" and weigh 145lbs. I could not get comfortable. I could not move my legs. My husband is still complaining about hip pain due to the tight seating.
Aircraft TypeB747-400
Seat Layout3x5x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"sleep was barely possible"

(United Kingdom)

It was a 13 hour night flight from Singapore to Amsterdam. The worst thing about the seat was its hardness. However I twisted I could not get comfortable and sleep was barely possible. I will not fly KLM again for a long haul flight because of this.
Aircraft TypeB777-200
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"they try to rip you off"

(China)

KLM is flying from AMS to PVG with the "Vintage KLM 747-400 Combi" No individual tv screens no leg room (I am only 1.75 mtr tall). They have now introduced the Premium Seats in the old Business Class section (better known as the "pijpenla") and they try to rip you off at an additional EURO 125 per flight sector (one way) to have more leg room. I am Dutch and live in Shanghai but when I can avoid it I do not fly KLM anymore. Shame on KLM it used to be one of the best airlines in the world now they are just the low cost carrier for Air France.
Aircraft TypeB747-400 Combi
Seat Layout3x4x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen N/A
no