Frontier Airlines

❎ Unverified | I will never consider this airline again. I can appreciate cutting cost but this is beyond acceptable. They are a disgrace to the airline industry. Save your money so you can afford to fly a decent airline. The seats do not recline and there is no in flight entertainment. No inflight phone, no wi-fi. No room to cross your legs. The seats are concave. Worst possible configuration for your back. Even a pillow or rolled up coat won't help.

My wife and I flew from SLC to Denver and back. The flight to Denver left on time, but the return flight (leaving at 9:55 p.m.) was delayed for about 4 hours because of a mechanical problem. To their credit, Frontier brought in a new plane and new crew rather than just cancel the flight and they gave us a travel voucher. The seats on the A320 were the most uncomfortable seats I've ever experienced on an airline. Or anywhere else for that matter. It is difficult to imagine anyone in the Frontier front office approving these seats for installation after sitting in them. They don't recline, they have a ridiculously small tray table and they are extremely uncomfortable -- like sitting on a thin blanket placed on a hard bench. The seats are so uncomfortable that I would have to seriously re-consider ever flying Frontier again -- even with the free travel voucher. Our flight was relatively short, but a longer flight sitting on these "seats" is unfathomable. I suspect Frontier did a cost analysis in which they factored in the lost revenue from people like me who won't fly Frontier again because of these seats vs. the additional revenue gained from packing more sardines into the can. I think Ford probably went through the same type of monetary analysis years ago with the gas tank on the Pinto. It didn't turn out very well for Ford, and I don't think it will turn out any better for Frontier.

The seats do not recline, which for a long flight, was awful. And the seat was too close to the seat in front to put your head down on the little tray, even if you're of average height. (I'm 5'8 1/2".) My legs barely fit in. It was extremely uncomfortable.

✅ Verified Review | Departed Chicago on 16 April for Portland with Frontier Airlines. After experiencing the worst TSA check-in on record, I boarded with my McDonalds in-flight dinner. Once seated in row 22C, I noticed the seats were as uncomfortable as those on a school bus! Row was so narrow that it was difficult to navigate to the seat without tripping. Once I finished my meal, I asked the flight attendant if she could please dispose of the sack. She snarkly replied that I would have to keep it on me until she could get around to it. Okay, that wasn't until nearly an hour and forty-five minutes into the flight! Flight crew were not very friendly and appeared to me to be exhausted. Decided not to interact with them the remainder of the flight! Return Flight: Departed PDX slightly behind schedule due to a delayed push-back from the gate. Again, crew looked exhausted but was friendlier this time. Again, park bench-hard seats, no leg room, only two working lavatories (one in front, one in back, one broken), noticed nine tenths of the overhead warning lights (No Smoking, Seatbelts) were not working, cart only made one trip during entire flight, crew seen grabbing the $50.00 seats for themselves and sleeping (this was a "Red-Eye"). Only good seats are in the forward cabin area and cost an extra $50.00 to get, small bottled water and coffee is $3.00, everything else is between $7.00 & $9.00, couldn't even get a free glass of water to take prescribed medications! These occurrences were on flights 1223 Outbound and 1224 Return. I would not recommend this airline to anyone.

Horrible seats that made my 2 to 3 hour flight seem unending. There was no such thing as leg room plus no option to recline your seat. The A320 didn't really have a regular airplane seat, but rather a piece of metal in a seat shape with 3 to 4 inches of foam on it. I remember back in the day, even school bus seats had comfortable seating. Can't complain enough about Frontier Airlines. I've flown in other budget airlines but the experience has never been bad, but only with Frontier airlines.

I flew an A319, Seat 15A. The airline charged me $16 in addition to the ticket price for this seat. This flight was from LAX to ORL 12/27/15, 4 hr 40 min total trip time. The seat did not recline (even an inch) and the service tray was approximately 5 inches deep and about 10 inches in length. Certainly not big enough to hold a computer or paperwork, should you try to do any of that enroute. Not only that, the seats resembled sitting on a board. I really did not see how I would be able to sit there over the flight duration. I did however, with a sore back and neck on arrival. If this is a view of future airline travel, I pity those who will have to utilize the service. Whoever designed these seats should be run out of town on a rail.

This was my first time flying with Frontier. I decided to book Frontier for a day trip for my fiancee and I, flying Las Vegas to Austin (red-eye departure, evening return). The departing flight was almost as uncomfortable as it could've possibly been. Like riding a subway with wings. It looked like the interior was once nice, but was freshly stripped and reinstalled with basic office chairs. I felt cramped. My fiancee and I had no chance of sleeping whatsoever, what with the more-than-frequent turbulence. The armrests, even when folded up into the seats, still jutted out just enough to prevent either one of us from comfortably stretching out with the other. The seats themselves did not recline (though I suspect this was because our seats were in the row in front of the emergency exits). The return flight, however, was a different aircraft (still an A319, but a completely different feeling). Seats still didn't recline, but the plane was far more comfortable. We were actually able to catch some sleep on this one. Flight crew was incredibly kind to us on both flights, funny yet still professional. Decent flight experience overall, but even with Frontier going the direction of a ULCC, they shouldn't sacrifice so much on the comfort level.

Terrible, dreadful, awful are just some words to describe their very uncomfortable seats. There was no seat recline.