Etihad Airways

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 87 reviews
3/10
4 star Skytrax Rating
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2/10

"seat is clearly below par"

(Indonesia)

Flew on Etihad on EY 131 AUH-IAD. Babies were crying throughout the flight and the flight attendants did not lift a finger. Leg room and seat is clearly below par. On top of that a flight that is clearly overbooked. Never again
Seat TypeEconomy Class
Aircraft TypeAIRBUS A340-500
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
6/10

"too squashed for the 14 hour flight"

(Australia)

37C aisle seat. Too squashed for the 14 hour flight MEL to Abu Dhabi. I am not tall so legroom is okay but the seats are hard and are too squashed together. I couldn't use the armrest because the traveller next to me needed it. I felt the same on both long haul flights.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"tiny hard seats"

(Australia)

I wish I had read the comments on this forum before I booked. How Etihad has won awards I will never know. Such cramped conditions should be illegal. The economy class comfort and configuration on the B777-300 is the worst I have ever experienced for a long haul of 15 hours. Tiny hard seats. ZERO leg room. Fine if you are a child but not for adults. No easy access to water. You have to get up and ask or occasionally crew come around with some outside of meal times. Never again Etihad. You are beyond disappointing.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"very cramped seats"

(India)

Very cramped seats. My last connecting flight was on IndiGo and their seat arrangements are more spacious and offer more leg room than Etihad.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A320
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"we could not get comfortable"

(United Kingdom)

The seats on this airline are so uncomfortable we could not get comfortable and were glad to get off the plane in the airports we stopped off at. We would never travel with this airline again.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A330
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"leg room is non existent"

(Australia)

Cramped. I'm 160 and normal build and had a bad time of it. Torture for 14 hours. Felt sorry for the tall people around me. Seats are too narrow leg room is non existent.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"tray tables did not sit flat"

(Australia)

I sat in 54K as it had been recommended as being more comfortable. Unfortunately a blind gentleman was sat next to me which was not the problem but the Flight Attendants were barely interested and in the end I had to look after him opening his meals cutting up his food and taking him to the toilet. The Flight Attendants only came to assist when I asked them too. The seats are very narrow and tray tables did not sit flat meaning you had to be careful when eating.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"made the experience torture"

(Australia)

Boeing 777 seats on the 12.5 hour leg were a nightmare. Narrowness and poor leg room made the experience torture! I understand from other reviewers that this was due to the way the airline configures the seating in economy. At best the service was indifferent liberally spiced with rudeness. Despite being a party of 5 we had trouble stowing our 3 standard carry on cases. When the compartment couldn't close the stewardess said that I would have to find another place to put them. My wife and I eventually found space 3 rows behind our seats. Sitting on the isle allowed me to be bumped in the shoulder by staff regularly throughout the trip. No acknowledgement or apologies received typified the standard of the service. We couldn't understand how the airline was 'award winning' based on experiencing both trips. I was able to get a laugh from the Etihad Airline's approach to censoring movies. (eg in The Monuments Men there were fuzzy spots strategically placed on famous works of art to protect the viewer's sensibilities!) If only they put the same care and attention into the service.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"seats are extremely cramped"

(Australia)

Without doubt the most uncomfortable flight I have had seats are extremely cramped. This is made completely unbearable as soon as the person in front of you reclines. It becomes impossible to view your screen unless you recline yourself. Service was limited and drinks needed to be requested they weren't bought around on a regular basis. If you want economy consider another airline.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300ER
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"there is no leg room"

(Canada)

I am a short person yet I found the seats on Etihad flight from Toronto to Abu Dhabi to be the worst I have ever found on an airplane. The seats are not wide enough and there is no leg room (even for a short person). It was a seriously uncomfortable 12 hour flight enough for me to never want to fly Etihad again. Strangely enough the onward connecting flight to Islamabad had decent seats although that was also a B777 but apparently the aircraft belonged to a partner airline. Etihad is trying to milk as many passengers as they can using the high density 10 abreast with minimum seat pitch. Absolutely terrible experience.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no