Air Canada

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 71 reviews
4/10
4 star Skytrax Rating
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4/10

"Lot of space"

(Denmark)

Not Verified | Lot of space, very expensive WiFi, and bad food. I was traveling to Copenhagen, had a bad experience in the airport. But my stay onboard was okay. Food was not good at all, the staff was friendly though.
Seat TypeEconomy Class
Aircraft TypeA330
Seat Layout2x4x2
Date FlownSeptember 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
1/10

"discomfort was exacerbated"

(United Kingdom)

Trip Verified | My flight was 10.5 hours in a Boeing 777-300 but the discomfort was exacerbated by the fact that a very large man was sitting in the aisle seat next to me, and a normal sized man in the other adjacent seat. The flight was full - they had to bounce 5 passengers because they had overbooked.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-300
Seat Layout3x4x3
Date FlownSeptember 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
no
2/10

"leg room was also very tight"

(Canada)

Trip Verified | Although not the worst seats that AC uses, the Embraer 190 leg room was also very tight, with old seats, and non functioning USB charging port. Additionally this plane does not provide any AC charging.
Seat TypeEconomy Class
Aircraft TypeE190
Seat Layout2x2
Date FlownAugust 2019
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
2/10

"Seats are too narrow"

(Canada)

Trip Verified | Seats are too narrow (17) and aisles are too narrow leading to unhappy passengers and crew, maybe tolerable for 5 hr YVR-YYZ but anything else? The 777 cabin width was always a challenge for seating compared to A330 and now A350. Airbus add those extra few inches in width that make all the difference to personal space.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-300
Seat Layout3x4x3
Date FlownApril 2019
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
7/10

"access to the seat was tedious"

(Canada)

Trip Verified | Moving around cabin is difficult and using the washroom depicts that one must stand 10 minutes. The customer accommodation for the access to the seat was tedious. This is not my personal experience, however my wife’s.
Seat TypeEconomy Class
Aircraft TypeA320-200
Seat Layout3x3
Date FlownApril 2019
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
8/10

"seats have easy storage"

(Canada)

Trip Verified | Air Canada North America Business Class is a product that does not compare to any other airline found in Canada. Their meals are plated with silverware, and are accompanied with bread and butter, a salad, and dessert. All seats have easy storage, a nice video monitor, and large legroom. The service is a bit slow, as it takes a while to get a top up on my drink.
Seat TypeBusiness Class
Aircraft TypeEmbraer 190
Seat Layout1x2
Date FlownFebruary 2019
Type Of TravellerLeisure
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
yes
1/10

"Seats are awful"

(Canada)

Not Verified | 5'9 230#, wife is 5'5 170#. Long haul Toronto to Sydney return. Both flights same aircraft In the row of 4 there are 5 metal obstruction, either seat supports or rails to keep your feet out of the aisle. This configuration means there are only 2 large wells for bag stowage, shared by 4 people. This means if anyone plans to use the underseat stowage, you all lose footspace. There are several 120V charge ports under there as well, with sharp corners, positioned to stab you in the shin if you move your leg. Since every person in the row straddles a seat support, you all share footwells; you get to play footsies with a perfect stranger. I'm sure they love that. But the worst part is the recline position. Reclining the backrest, moves the seat forward and up at the front, to create more of a bucket seat. However, this puts your legs into an impossible position. There is no way to stretch out. Simply picture it. The seat cushion is pointing up, while your legs point down. It doesn't work so well. Fully reclined was unusable for me. Speaking to others at the bathroom, other passengers agreed. Seats are awful.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-200
Seat Layout3x4x3
Date FlownMarch 2019
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
2/10

"Boeing 787-9 is poorly configured"

(Canada)

Trip Verified | Boeing 787-9 is poorly configured that passenger comfort is given the least importance. Seat width and seat pitch of 30 inch is too tight for long flight. Seats are too thin and springy. Also long lines at the washrooms.
Seat TypeEconomy Class
Aircraft TypeBoeing 787-9
Seat Layout3x3x3
Date FlownJanuary 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
1/10

"787 seats are too narrow"

(Canada)

Trip Verified | The Boeing 787 seats are too narrow. Its small to the point you cant get comfortable for the 9hr flight. Don't get me wrong. Im not expecting the best, but this is stupid. I flew last year and I thought it was in my head. But this time around its really the seats. Im 5'8, 160lb medium/slim build. My arms, elbows are too wide for the seat. In a Aisle seat my shoulder kept being hit. Its hard to rest you neck/head. The designers did a bad job of the ergonomics of the body sitting for 9 hours and how people sleep. The service of the airline is great.
Seat TypeEconomy Class
Aircraft TypeBoeing 787
Seat Layout3x3x3
Date FlownJanuary 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
no
3/10

"no space for cabin luggage"

(Canada)

Trip Verified | The flight was too cramped up with no space for cabin luggage. My cabin bag had to be kept in the business class as they had no space. I remember pressing the button for air hostess help at least 4 times and every time no body showed and the request button was reset. Overall a bad experience and I would not recommend travelling with Air Canada.
Seat TypeEconomy Class
Aircraft TypeBoeing 777 300 ER
Seat Layout3x4x3
Date FlownDecember 2018
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
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