SAS Scandinavian

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 56 reviews
4/10
3 star Skytrax Rating
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1/10

"no interest for the guests"

(Germany)

Trip Verified | This lounge is very difficult for a Lufthansa Senator (Goldstatus) member because they say (even they know it that’s is wrong) senator means silver status and in Stockholm Arlanda you don’t get any access to a lounge with silver status or Business Class Passenger. So I have to confirm with a business center, they give me a written letter that senator status with miles and more is the Gold Status of Star Alliance. Very unfriendly women at the desk, definitely no interest for the guests.
Lounge NameGold Lounge
AirportStockholm Arlanda Airport
Type Of LoungeMembers
Date VisitJanuary 2020
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"one of the worst lounges"

(Sweden)

Trip Verified | I pass through CDG on a regular basis, and I sometimes go into this lounge with a smile, but I always leave with a heavy heart. This must simply be one of the worst lounges in the airline industry. It is always super crowded, and tonight was no exception. The catering is nothing to write home about, and there are no facilities. I am writing this review from the waiting area outside the lounge, since it is more quiet and considerably more spacious than the lounge itself! SAS, please do something, or close down the lounge.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2020
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"worst lounge I have ever seen"

(Germany)

Trip Verified | It’s very difficult to get access to the lounge, big problem if you have only Business Ticket, and gold Status of Miles and more In the Lounge there is ne service, coffee machine defective, only one juice for choice, nearly nothing very fresh to eat. It’s a really bad experience and it’s not worth to go there. Even with the huge access problems You feel very hard that they staff is disinterested to give any service or comfort. The worst lounge in any airport I have ever seen. They are very far away from European health and hygienic standard
Lounge NameGold Lounge
AirportStockholm Arlanda Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2020
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
8/10

"design is very appealing"

(Germany)

Trip Verified | I was just once in this SAS Gold Lounge at Oslo Airport as I was transiting. It was very early in the morning after a long haul flight. My connection flight did have a delay. The design is very appealing. Very typical for Lounges in Scandinavia. I changed places to work, to eat or to have a short nap. Everything i needed was available: strong coffee and a nice breakfast buffet.
Lounge NameGold Lounge
AirportOslo Airport
Type Of LoungeBusiness Class
Date VisitDecember 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"no showers are provided"

(Germany)

Trip Verified | SAS Business Class Lounge at Terminal B is bigger than LH and provide more choice of food and drinks. Nevertheless the offer is still average. The design of the lounge is attractive though. Many differently designed areas and sitting and working area possibilities. Unfortunately, no showers are provided.
AirportNewark Airport
Type Of LoungeBusiness Class
Date VisitDecember 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"an absolute waste of money"

(United Kingdom)

Trip Verified | The lounge is too small and overcrowded. The food quality is very poor. I and my family ended up eating at an airport restaurant instead. It was an absolute waste of money.
AirportStockholm Arlanda Airport
Type Of LoungePay to Use
Date VisitAugust 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"quality of food is still poor"

(Germany)

Trip Verified | As it seems the Copenhagen lounge remodelling is almost finished and I am not impressed. They added a Barrista and coffee bar, but the choice and quality of food is still poor and below average: warm curry soup, bread and salad. That`s it! Soft drinks, wine and some strong alcohol. New furniture and design are stylish.
AirportCopenhagen Airport
Type Of LoungeBusiness Class
Date VisitOctober 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"experience rather underwhelming"

(Hong Kong)

Trip Verified | The lounge of SAS is tucked away on second floor in a secluded part of the airport, not exactly easy to find eve for a seasoned traveler like me. The lounge is split into two part, one for business class tickets, one for all the Star alliance Gold members. Typical Scandinavian touch with the use of wood and stylish furniture. Overall it was pleasant enough. However a very limited selections of food on offer. At noon, only a soup and salads that's all. Alcohol selections was not too bad though. On the other hand, the star alliance part of the lounge had a bit more offering and better seating and designs. SAS seems to value Star alliance members more than their own full fare paying business class customers, that's the part which really disappointed me. The toilets, I am not sure if it's a typical Swedish thing, are all individual cubicles without regards whether you are male or female. I find the whole experience rather underwhelming.
AirportStockholm Arlanda Airport
Type Of LoungeBusiness Class
Date VisitMay 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
6/10

"everything in a Scandinavian design"

(Germany)

Trip Verified | As a premium economy traveler you are entitled to use the new lounge only at Arlanda airport, when flying Scandinavian so I said to give it a try. It turns out it is located where the business lounge is, but it uses another gate, for premium travelers and they get a different experience. It was indeed new and it looked great in a nice Scandinavian design. The only thing is that the bottles on the walls were for decorations only and water was coming from the tap. same with the juices or beer or even wine. The food selection was better being focused on a healthy way of living with fresh fruits and vegetables which you could combine from the buffet in a lovely salad. They were accompanied by some crackers cheese and so on, but not much. It had a business desk where one could use a computer and there was a printer too. There were plenty of chairs and tables, but the place was small and they were somehow squeezed inside. Round tables, small tables, armchairs, it had it everything in a Scandinavian design. Not the best place for getting a drink before your flight, but better than waiting at the gate. Also check your time because it is located in the Schengen area, so going to your gate for long haul means going through security and passport control.
AirportStockholm Arlanda Airport
Type Of LoungeFrequent Flyer
Date VisitApril 2018
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"miserable excuse for a lounge"

(Sweden)

Verified Review | What a miserable excuse for a lounge! I have used the SAS domestic lounge in Stockholm many times. It is a small lounge that gets very crowded to the point of standing room only especially at late afternoon. The seating is in groups around tables, plus there a a couple of counters. The furniture is worn and very, very dated. There is no food to speak of in the lounge. There are potato crisps, cookies, and usually a non-descript soup that tastes as if it came directly from a can (which it probably does). Plates and utensils are plastic and paper. Drinks are limited to soda, beer, coffee and water. The worst part about the lounge is how dirty it is. Paper plates and plastic cups are left for hours on the tables before the never visible staff finally collects them. The restrooms probably only get cleaned once a day. Waste bins are overflowing with paper towels. There are no showers. The only positive aspect is that the wi-fi is ok. It is really a pretty misserable place. The only reason to use it is that the domestic terminal itself also can be a pretty misserable experience during peak times, and then it is a question of choosing the lesser of two evils.
Lounge NameSAS Arlanda Domestic
AirportStockholm Arlanda Airport
Type Of LoungeFrequent Flyer
Date VisitOctober 2017
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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