"skilled and welcoming staff"
Eric Daniels (Australia)
Excellent new lounge for Qantas at Singapore. High quality service with skilled and welcoming staff. Very good range of food and drinks catering to all tastes. Personalised level of service unique to usual lounge experience.
Airport | Singapore Changi Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"does not offer any additional value"
M Wallner (Austria)
Compared to the excellent Business Lounge the First Class Lounge does not offer any additional value. It's smaller and at certain times quite full. I would recommend the Business Lounge next to it if it's too full in the First Lounge.
Type Of Lounge | First Class |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"It really is just so average"
W Anstey (Australia)
The new lounge in hadn't opened on our way thru to HKT on 8th April but had by the time we came back on 16th April. What a disappointment! Being Platinum I was led to believe it was like the brilliant First class lounge in Sydney. Not so. How about no computers or showers! How about sitting cafeteria style with bowls of buns in spots along the table where you would have to request another diner to "pass the bread please". It really is just so average. We had to go back to the BA lounge to use a computer. I thought it was a First class lounge but it is open to everyone from Qantas Club to Business class and everyone in between by the look of it. On the other hand the staff were fantastic and will obviously enjoy working in their new environment.
Airport | Singapore Changi Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"One Asian option is OK but everything?"
J Straga (Macau)
The lounge hot menu is Chinese. I am confused as to why Qantas feed their Australian business only Asian food. The only other things we could eat were Thai spring rolls with no taste. The drinks were nice and so was the fresh fruit. One Asian option is OK but everything?
Airport | Hong Kong Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"nice new lounge with enough seating"
A McNicol (Australia)
Nice new lounge with enough seating for all at peak morning period. The staff were great with a level of service lacking in the bigger Qantas lounges. Food the same as everywhere else adequate but some variety would be appreciated.
Airport | Gold Coast Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"cold uninviting and lacked any atmosphere at all"
M Huntly (Australia)
Had the opportunity to use the newly opened Qantas lounge at Changi on the 10th of April and cant say that I wasn't overly impressed at all. Cold uninviting and lacked any atmosphere at all. The staff however are wonderful and made up for what the lounge itself lacked. Am wondering who may have designed the space and secondly who approved it I expected Qantas to come up with a lot better.
Airport | Singapore Changi Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"a very small but very clean lounge"
Craig Ritchie (Australia)
A very small but very clean lounge. Packed out as we awaited our flight back to Sydney at 10am from Honolulu. Service excellent food selection okay drink selection ditto. Toilets very clean. Only downside is the lounges wifi and business pc's both as slow as a wet week badly in need of upgrading particularly the 3 PC's. Good selection of Australian magazines and newspapers.
Airport | Honolulu Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"found this lounge quite pleasant"
Craig Ritchie (Australia)
I found this lounge quite pleasant. PCs etc were quite slow but food service was excellent. Its a very small lounge so its not hard to have it quite full but we found quiet seats where the PCs were. Toilets immaculate lounge very clean staff great food good given we had a 11am flight to Sydney. Lounge could do with updating but given that Qantas don't have many flights out of Honolulu its suitable for the passengers.
Airport | Honolulu Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"lounge is very dated and showing its age"
A Donnellan (Australia)
Lounge is very dated and showing its age with drab colour scheme and tired furnishings. However they have an excellent selection of food and wines. No French fizz but the Sallinger sparkling is very good. Highlight of my visit was the gelato bar. The staff at the desk and in the lounge were friendly. The wifi has finally been fixed.
Airport | Sydney Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"Lounge absolutely packed out"
C Ritchie (Australia)
Lounge absolutely packed out this particular Wednesday morning. Food just average like a domestic Q Club breakfast so left the eating to that on the aircraft which was for a change far superior. Barista available for coffee which was good. Used PC whilst in lounge also a good selection of current magazines and newspapers to read. Toilets were very clean.
Airport | Brisbane Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |