Qantas Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 252 reviews
5/10
4 star Skytrax Rating
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5/10

"very spacious very clean"

(Australia)

Adelaide Terminal is a MASSIVE improvement from the old one that I last flew into. The Qantas Club near Gate 23 is pretty much brand new very spacious very clean and well laid out. A lot of people were using it the food selection was very good the service by staff excellent and the toilets were outstanding. Very very pleasant indeed wish this were the case in the Qantas Club lounges in Sydney and Brisbane (they need updating badly). The only issue we had is that if your flight is in Gates below 16 then you have a significant walk to make the relevant gate so make allowance for this.
AirportAdelaide Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"Qantas has got it right"

(Singapore)

Qantas has got it right when it comes to bringing kids into their lounges. In contrast with BA's policy of counting young children as guests Qantas takes a different position allowing a member to bring in one guest and their children.
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"overcrowded hot dirty and a little run down"

(New Zealand)

I found this lounge overcrowded hot dirty and a little run down. Bathrooms were dirty with some stalls inoperative. Staff were unfriendly and even sarcastic at times. This experience ruined my opinion of Qantas and my preference for flying with them.
AirportSydney Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
2/10

"food selection really poor"

(Australia)

Dreadful lounge at Honolulu airport. Far removed from the immigration check points. Food selection really poor. As explained by staff the only hot selection was toast. Lounge is cramped and dated. The male staff member was outstanding in ensuring that passengers were attended too.
AirportHonolulu Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"lounge offers good views of the runway"

(Australia)

The Qantas Club at Hobart Airport is now inside security thanks to a new corridor but is still by far the smallest of the capital city airports. On my last trip to Sydney I visited the lounge and there was just one seat left. Due to the limited space the chairs are also squashed much closer than other Qantas lounges. On a positive note the lounge offers good views of the runway and parked aircraft.
AirportHobart Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"Quite basic and dark decor very dated"

(Australia)

Quite basic and dark decor very dated. Food uninspiring and basic but then it was a very late night departure (nearly midnight) so maybe the options were better earlier in the evening. Lots of monitors to ensure you don't miss your flights. The bathrooms were not great. Overall pretty average.
AirportBrisbane Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
no
5/10

"good choice of food and drink available"

(Australia)

Quite a nice lounge with a good choice of food and drink available. Wifi available must ask reception for the password. Very clean showers and toilets. Staff service very good. Good selection of Australian newspapers/magazines available. Very close to the Qantas boarding gates in the G Concourse of Bangkok International.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"large and clean lounge"

(Australia)

Large and clean lounge. Excellent food and beverage selection. Clean and tidy showers and bathroom facilities. Overlooks the airport so you can look out the widow and see planes! Staff were pleasant on checking in however the staff working in the lounge didn't really engage in chat or smile as you passed by. They were just concentrating on doing whatever they were doing. A fabulous calm place to wait instead of with the screaming masses of kids and excited travellers.
AirportSydney Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"excellent lounge - very warm atmosphere"

(United Kingdom)

Excellent lounge - very warm atmosphere. The showers were spotless. The food was excellent and there was a very good range of both cold and hot food available even at the late hour of 10 p.m. Lovely Minestrone soup - piping hot. A very relaxing place - wish all lounges were this nice.
AirportBrisbane Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
5/10

"ample comfortable seating"

(Chile)

Very well lit spacious areas and ample comfortable seating. Wide choice of beverages and snacks. The Restaurant Dining looked good ( though did not try ). Same for the Spa. Nice working areas with sufficient iMacs. In the early morning busy hour the lounge still had enough seating. Courteous staff.
AirportSydney Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes